Freshlick Reviews 167

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and efficient ordering process. Many people highlight the quick delivery service and the careful packaging, ensuring products arrive in perfect condition. Consumers frequently mention the ease of navigating the website and the overall positive experience with the service provided. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping, with orders occasionally arriving later than expected. A few other people also felt that the quality of some paint products was not as anticipated, and there were isolated instances of damaged or improperly sealed product containers upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Product

Consumers find the product to be positive, highlighting the great selection, competitive prices, and... See more

Price

Clients share positive opinions on price. Many reviewers highlight the great and competitive pricing, with... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order online, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

I bought from Freshlick because the Earthborn primer I needed was the best price (incl. postage) I could find online. Order arrived next day - great service. My tin of paint was well packed using... See more

Rated 5 out of 5 stars

Suplied me with dulux 2.5ltr buttermilk matt emulsion paint at a much cheaper price than many others. Arrived within 3 days. Will definitely deal with this company again.

Company replied

Rated 5 out of 5 stars

Found a matching paint we'd used years ago, which will save us redecorating the entire room. Ordered this alongside other paints we needed to replenish. Well packaged and quick to arrive.

Company replied

Rated 5 out of 5 stars

Rapid delivery the cost is very good and they deliver what they advertise no messing around with freshlick. I will definitely be buying from them again as they have a huge range of paints and colour... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent all round

I have only used this supplier once so far, chose them because they had exactly what I needed in stock. I ordered over the Easter bank holiday weekend and the paint arrived on the Tuesday, so top marks for very speedy delivery. The paint was a good price, and arrived in a custom-made box and professional packaging . Excellent all round, can't fault them, will use again next time I need paint.

April 1, 2026
Rated 5 out of 5 stars

Excellent price

Excellent price, very quick delivery. Would use again.

March 6, 2026
Freshlick logo

Reply from Freshlick

Hello Simon,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are happy with the competitive pricing and speedy delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Advertisement
Rated 5 out of 5 stars

Quick dispatch

Reasonable price,Quick dispatch

March 2, 2026
Freshlick logo

Reply from Freshlick

Hello Dalia,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are happy with the competitive pricing and speedy delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Rated 5 out of 5 stars
Freshlick logo

Reply from Freshlick

Hello Elaine,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are impressed with the website being easy to use and the quick delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Rated 5 out of 5 stars

Garden paint

Quick delivery, excellent service , would buy from again

February 22, 2026
Freshlick logo

Reply from Freshlick

Hello Karen,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the quick delivery and excellent service you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Great product

Great product, well packed and excellent delivery.

February 22, 2026
Freshlick logo

Reply from Freshlick

Hello Mrs Osman,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the product, safe packaging and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Advertisement
Rated 5 out of 5 stars

Fast delivery

Fast delivery, package very well, would use company again

February 28, 2026
Freshlick logo

Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the product, safe packaging and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Well priced and prompt delivery

Well priced and prompt delivery

February 22, 2026
Freshlick logo

Reply from Freshlick

Hello Bron,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with our competitive pricing, safe packaging and and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and paint lovely. Will order from Freshlick again

February 3, 2026
Freshlick logo

Reply from Freshlick

Hello Carolynn,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with the service and speedy delivery.

Thanks for the recommendation!

All the best,
SJ @ Freshlick.

Rated 5 out of 5 stars

Very good service excellent delivery…time

Deluxe heritage paint
Peale walnut.

January 26, 2026
Freshlick logo

Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

Its great to hear that you were impressed with the service and delivery of the paint that you ordered- Dulux Heritage is lovely isn't it?!

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Advertisement
Rated 5 out of 5 stars

Everything was so easy

Everything was so easy, price, delivery notifications, packaging, will use you again

February 1, 2026
Freshlick logo

Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with how easy and effortless ordering with us was. Its good to hear that our competitive pricing, communication and safe packaging stood out for you.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Competitively priced paint and fast…

Competitively priced paint and fast delivery.

January 31, 2026
Freshlick logo

Reply from Freshlick

Hello Giles,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with our quick delivery service and that our competitive pricing of quality paints stood out.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

fast free delivery and excellent stock…

fast free delivery and excellent stock and service

January 31, 2026
Freshlick logo

Reply from Freshlick

Hello Emma,

Thank you for taking the time to leave us a lovely review.

We're pleased to hear that you were impressed with our quick free delivery service and that our stock selection of quality paints stood out.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look