Freshlick Reviews 

201
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders often arrive ahead of schedule and are securely packaged in sturdy boxes. Consumers also appreciate the highly competitive prices and the wide selection of quality paint products available on the easy to use website. Though some customers experienced frustrating delivery delays, stating that their parcels arrived significantly later than expected or lacked proper tracking updates. A few people also mentioned occasional issues with damaged tins, product leaks, or paint mixes that did not accurately match their original color choices.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, frequently highlighting fast dispatch times, prompt... See more

Product

Customers consistently note positive experiences with product, highlighting the great quality, competitive... See more

Price

People report positive experiences with price, highlighting that items are offered at very competitive and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes ordering very easy and prices... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional efficiency and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered paint on Thursday night and paid £2.50 for next day delivery, to be honest I wasn’t expecting to receive it till Monday, taking into account working days, so I was pleasantly surprised whe... See more

Company replied

Rated 5 out of 5 stars

I have been really impressed by the experience of dealing with Freshlick. My paint came promptly within a couple of days, was well packaged and there was excellent communication throughout. I was also... See more

Company replied

Rated 5 out of 5 stars

Suplied me with dulux 2.5ltr buttermilk matt emulsion paint at a much cheaper price than many others. Arrived within 3 days. Will definitely deal with this company again.

Company replied

Rated 5 out of 5 stars

Found a matching paint we'd used years ago, which will save us redecorating the entire room. Ordered this alongside other paints we needed to replenish. Well packaged and quick to arrive.

Company replied


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(201)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Paint

Able to find the product colour we needed, as we had been unable to find colour any where else as seems to be discontinued.

September 3, 2025
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Rated 5 out of 5 stars

Excellent faultless transaction.

Excellent faultless transaction.
Very good visual catalogue of paints. Easily processed purchase order, with confirmation of order.
Prompt first class delivery on schedule as claimed.
Would use again .

August 11, 2025
Rated 5 out of 5 stars

Easy all round

Easy to order, it arrived on time and the colour was great. I liked the fact that there were no heavy fumes and I could wash my brushes in water. I would buy again.

August 5, 2025
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Rated 5 out of 5 stars

Earthborn multipurpose primer

I bought from Freshlick because the Earthborn primer I needed was the best price (incl. postage) I could find online.
Order arrived next day - great service.
My tin of paint was well packed using moulded recycled cardboard inside the cardboard box. No damage to the tin of paint (I have received damaged goods before from other companies).
DPD was the delivery courier.

August 12, 2025
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Rated 1 out of 5 stars

Poor quality product

Delivery was ok but the product is awful the paint was not Craig & Rose quality far too thick with a terrible finish which i had to wash off the paintwork

August 2, 2025
Freshlick logo

Reply from Freshlick

Hi Jill,

Thanks for taking the time to leave us a review.

I am sorry to hear about your concerns about the paint you purchased from us. Rest assured, we are a dedicated Craig and Rose stockist. We have training direct from Craig and Rose themselves, we have a Craig and Rose mixing machine on-site and are provided materials (tins, pigments and bases) by Craig and Rose to supply their paints. If you would like clarification, Craig and Rose can be contacted on 01383740011 or via email on enquiries@craigandrose.com. You will also find us listed as a Craig and Rose stockist on their website- https://craigandrose.com/pages/store-locator?srsltid=AfmBOoooitVCESrPm3K2Tvkr-8Ey9QAW_2-bDqufWibpTqyQSOi6ThJR

If this isn't quite as expected, it’s important that we see some photographs after stirring and application of two full coats (preferably on a plain background such as a piece of paper or cardboard). Without these photographs we cannot assess the differences. If you’d rather, the tin can be sent back to us for testing against Craig and Rose standards. If the tin does not meet the expectations, we will of course supply you with a full refund or replacement. Full details of our company policies and details of how to get the goods back to us can be found here- https://www.wood-finishes-direct.com/info/returns

I hope this helps to clarify things but if you need any further assistance on this, please do not hesitate to get in touch.

All the best,
SJ @ Freshlick

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Rated 5 out of 5 stars

Rapid delivery the cost is very good…

Rapid delivery the cost is very good and they deliver what they advertise no messing around with freshlick.
I will definitely be buying from them again as they have a huge range of paints and colours and my next project. I’ll be getting my paint from them.

July 4, 2025

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