FreshTunes Reviews 

930
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers had a great experience with this company. Customers are generally very satisfied with the user experience, finding the platform easy to use, with a clean dashboard and straightforward uploading process. Many appreciate the service for being free and offering 100% royalties, making it a valuable option for independent artists. Reviewers often highlight the efficiency of the service, with music being published quickly and support teams responding fast and informatively to queries. However, some people mentioned issues with slow response times from customer support, with replies sometimes taking weeks or even months. There are also occasional complaints about delayed moderation times for releases and a lack of communication regarding the status of tracks. A few other people also felt that the platform lacks essential features like built-in royalty calculation or flexibility in editing released track details.

What people talk about most

Service

Clients share ambiguous opinions on service, with some reviewers expressing significant dissatisfaction,... See more

Response time

People report ambiguous experiences with response time, with many reviewers expressing frustration over slow... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

User experience

Users describe positive interactions with user experience, highlighting the platform's convenience,... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers finding it to be the best free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 4 out of 5 stars

I think this is far the best and most free music distributor I've ever use! In FreshTunes, I've published my tracks to all the music platforms for free! Everything is pretty good, except that the mode... See more


Company details

  1. Music Publisher
  2. Record Company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

3.9

Great

TrustScore 4 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(930)

234 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great For Independent Artist

The Solo thing that it is free as well has a paid service for more advance features makes it Great. The company is truly doing a magnificent job in providing the independent artist a platform that not only distributes their music but also retain the Rights to Artist Himself.

August 11, 2025
Rated 3 out of 5 stars

simple, affordable, good for DIY artists

I did research before choosing FreshTunes, compared it with other distributors and it seems to be a good one for DIY artists, simple to use, affordable.
I've been using it for 3 months, no complaints. The only drawback I can mention is rather slow replies from the support team. I understand they must deal with loads of tickets, but still it would be nicer to get answers within 2 days, not 4 or more.

Upd: I'm giving it 3 now, because it took a week for FreshTunes to tell me they can't accept the mechanical license I bought from the publisher of the piece I covered. No explanation. So disappointed.

August 6, 2025
Rated 4 out of 5 stars

4-stars review about FreshTunes

I think this is far the best and most free music distributor I've ever use! In FreshTunes, I've published my tracks to all the music platforms for free! Everything is pretty good, except that the moderation time of each tracks is long.

August 6, 2025
Rated 5 out of 5 stars

customer friendly

was short delay in response but I do understand that there are too many requests to handle so that is quite normal. i received i clear answer. so thank you for you attention

August 6, 2025
Rated 5 out of 5 stars

I work with Freshtunes under VIP

I work with Freshtunes under VIP conditions with a label account. Moderation takes 2 hours. Tech support responds quickly and resolves all issues. I don’t know about payouts yet, but I think there won’t be any problems with them either. You can safely use the service.

July 31, 2025
Rated 5 out of 5 stars

The Best At Their Services

When it comes to publishing the music to all platforms they're great, but just that sometimes the music doesn't get published on the exact date because of the moderations but except that they're doing awesome with their services and best part again that it's free.

July 16, 2025
Rated 3 out of 5 stars

using FreshTunes for a few months is…

using FreshTunes for a few months is something else. they have so much pluses and so much minuses. the interface is awesome, the moderation is horrible, errors are nonsense.
but disturbing on it is no chance but to do it. they are moderating one of my albums for more than 3 months. I wouldn't recommend it as such, but it kind of works? your pick, your choice. i wish i got to distrokid.

June 9, 2025
Rated 5 out of 5 stars

FIVE STAR REVIEW

To be honest, the ease and transparency is really great, every package has great things to offer, I’m glad I’m on Freshtunes

July 22, 2025
Rated 4 out of 5 stars

Easy to use, but big delay between Q&A.

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators.
Absolutely free, about 10% royalty (from 0.99$ I get 0.01$)
Pro plan is 100$👍 (didn't use)
All copyrights is belong to label.
Release moderation is about 2 days.
No YT music(
All this I got on old version FreshTunes.

July 18, 2025
Rated 5 out of 5 stars

Take the words from an experienced music producer

Being an independent music producer and a rising star, I love Frestunes , it stands out from everyone, it really is supporting artists.
They have a free plan like every other providers but other providers don't entertain the free users much.
It's easy, simple to use, everything is clear.
I am planning to stay with this distribution provider on a long term basis, and will take paid plans as well.

July 10, 2025
Rated 1 out of 5 stars

takedown problem

The problem is not solved, my songs are still showing as under review in the system. There was a mastering error in my song "Can" and I wanted it deleted. I want to delete the other "Can clip version" and present the corrected version with its new name. But it still says under review. And I want to publish it before the end of summer, please help me with the corrected version.

July 3, 2025
Rated 1 out of 5 stars

Been waiting for 3 months…

Been waiting for 3 months for my track to be uploaded, but all I got is "Thank you for your patience.
Your release is on moderation now.
After the status is OK/Published, your music will be available in all digital stores within 5-7 days.
Currently, several streaming services including iTunes, Apple Music, Amazon Music, Deezer, and YouTube Music are not linked to the platform.
We are diligently working on integrating these services and anticipate enabling your support soon.
Thank you for your patience and understanding."
No changes whatsoever...

June 6, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look