Fronda Reviews 

11,816
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The male and female assistant on checkout were very helpful and friendly in spite of us not being able to speak Spanish. There is a big selection of unusual plants and pots as well as homewares. Th... See more

Company replied

Rated 5 out of 5 stars

Exceptional service and support from the staff at Fronda. A great selection of quality plants and they arranged delivery for me. Tony.

Company replied

Rated 5 out of 5 stars

Fronda always has beautiful store displays that serve to inspire! The staff, whether through email, or in person, is very helpful to me when I have plant health concerns. They evaluate the symptoms... See more

Company replied

Rated 3 out of 5 stars

I ordered at Fronda because they had a specific flower type that wasn’t available anywhere else. I got the information via email a week later that it was not possible to sent this. Considering the rat... See more

Company replied

Company details

  1. Garden Center
  2. Artificial Plant Supplier
  3. Garden
  4. Garden Furniture Shop
  5. Pet Supply Store

Written by the company

Somos una empresa española creada en 1975, gracias a la inquietud de nuestra fundadora, por aprender y experimentar con la producción de plantas, y motivada por la posibilidad de construir un negocio viable basado en su venta. Actualmente disponemos de 6 centros de jardinería donde encontrarás una gran variedad de plantas y flores que se integran de manera armónica con la decoración, inspirando y aportando color a los hogares. Rodéate de naturaleza con todo lo que tenemos para ti: plantas y flores para decorar tu casa, terraza o jardín. Ramos y centros de flores para regalar, eventos y celebraciones. Decoración, macetas y muebles de interior y exterior. ¡Y todo para tus mascotas! ¡Descubre nuestra esencia en cualquiera de nuestros centros o en nuestra web www.fronda.com!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(11,816)

6,014 reviews in the last 12 months

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Rated 5 out of 5 stars
Fronda logo

Reply from Fronda

¡Muchas gracias por su valoración, Gerard! Agradecemos sinceramente su confianza y nos alegra que nuestra atención haya estado a la altura de sus expectativas. Le deseamos una excelente semana.

Rated 5 out of 5 stars

EXCELLENT PRODUCT

EXCELLENT PRODUCT , FAST DELIVERY

July 10, 2025
Fronda logo

Reply from Fronda

¡Muchas gracias por su valoración, Chris Kokos! Nos complace saber que está satisfecho con nuestro producto y la rapidez en la entrega. Le deseamos un buen día.

Rated 5 out of 5 stars

Fantastic products at great prices

Fantastic products at great prices. The items were very well packaged and arrived intact. Good correspondence regarding delivery updates and arrived within a few days. Highly reccomend

May 28, 2025
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Reply from Fronda

¡Muchas gracias por su valoración, Michele! Nos complace saber que nuestros productos y el servicio de entrega han cumplido con sus expectativas. Trabajamos continuamente para ofrecer la mejor calidad y atención a nuestros clientes. Le deseamos una feliz semana.

Rated 5 out of 5 stars

Very good service

Very good service

May 28, 2025
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Reply from Fronda

Hello, Chantal. We appreciate your positive feedback about our service. It has been a pleasure to assist you. We wish you a wonderful day.

Rated 5 out of 5 stars
Fronda logo

Reply from Fronda

Hello, James! Thank you for your positive feedback. We're thrilled to hear that you were satisfied with both the price and quality of our products. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Plants arrive on time

Plants arrive on time, well packed and in good condition. Very pleased.

April 10, 2025
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Reply from Fronda

Hello, Maria! We're delighted to hear that your plants arrived on time and in great condition. Thank you for sharing your positive experience. We wish you a wonderful week!

Rated 5 out of 5 stars

Quality

Perfecto to do corrector.

April 3, 2025
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Reply from Fronda

¡Hola, Chris! Muchas gracias por su valoración positiva. Nos alegra saber que todo estuvo correcto con su experiencia. Le deseamos una buena semana.

Rated 5 out of 5 stars

Beautiful plants.

April 3, 2025
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Reply from Fronda

Hello, Kätlin! We're thrilled to hear that you loved the plants. Thank you for your positive feedback and for choosing us. We wish you a wonderful day!

Rated 5 out of 5 stars

Good service

Everything was good

March 14, 2025
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Reply from Fronda

Hello, Polina! We're delighted to hear that you had a good experience with our service. Thank you for taking the time to leave a review. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Very happy

Very happy. Quick delivery and good product.

March 12, 2025
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Reply from Fronda

"Hello Philippa,

Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the quick delivery and quality of the product. We look forward to serving you again soon. Have a great day!"

Rated 5 out of 5 stars

The products are good

The products are good, delivery fast

March 12, 2025
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Reply from Fronda

"Hello SSU YU,

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with our products and the delivery speed. We look forward to serving you again soon.

Wishing you a great day!"

Rated 5 out of 5 stars

Very nice plant good quality and in a…

Very nice plant good quality and in a very healthy condition when it arrived
Thank you.

March 4, 2025
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Reply from Fronda

"Hello Richard,

Thank you for your wonderful review! We're thrilled to hear that your plant arrived in such great condition and met your expectations. We look forward to serving you again in the future.

Wishing you a great day!"

Rated 5 out of 5 stars

Excellent my wisteria wa delivered…

Excellent my wisteria wa delivered quickly and is now looking green.

February 6, 2025
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Reply from Fronda

"Hello Sarah,

Thank you for your wonderful review! We're thrilled to hear that your wisteria was delivered swiftly and is thriving. Enjoy your green oasis!

Wishing you a great day!"

Rated 4 out of 5 stars

Overall good experience

The tree was not delivered covered, like they said it would.
Luckily there was no damage.

Overall the store is amazing and the staff is very friendly, I just think the shipping has to improve.

December 11, 2024
Fronda logo

Reply from Fronda

Hello, Luís! Thank you for taking the time to share your feedback. We're glad to hear that you had a good experience with our store and staff. We apologize for the oversight regarding the tree cover during shipping and appreciate your understanding that it arrived undamaged. We are continuously working to improve our shipping processes and your comments are invaluable in that effort. We hope to serve you even better in the future. Have a great day!

Rated 5 out of 5 stars
Fronda logo

Reply from Fronda

¡Hola, Victoria! Agradecemos mucho su comentario positivo y nos alegra saber que todo llegó a tiempo y bien empaquetado. Esperamos seguir cumpliendo con sus expectativas en futuras compras. ¡Que tenga un buen día!

Rated 5 out of 5 stars

Fronda never let me down and always…

Fronda never let me down and always deliver on the expected day.

October 30, 2024
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Reply from Fronda

¡Hola, Susan! We're thrilled to hear that we've consistently met your expectations with timely deliveries. Thank you for sharing your positive experience. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Excellent service

October 24, 2024
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Reply from Fronda

Hello, Alex! Thank you for your positive feedback. We're thrilled to hear that you experienced excellent service. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Llegaron perfectas

Llegaron perfectas. Suficientemente grandes

October 17, 2024
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Reply from Fronda

¡Hola, Josep! Nos complace saber que las plantas llegaron en perfecto estado y que está satisfecho con el tamaño de las mismas. ¡Esperamos que las disfrute mucho! Le deseamos una buena semana.

Rated 5 out of 5 stars

The material was as described and looks good

Quick and easy process, delivery to my house.

October 16, 2024
Fronda logo

Reply from Fronda

Hello, Bernhard! We're delighted to hear that you found the process quick and easy and are satisfied with the delivery and the quality of the material. Thank you for taking the time to leave us a 5-star review. We look forward to serving you again soon. Have a great day!

Rated 5 out of 5 stars

Has a wide array of products however…

Has a wide array of products however more can be added

October 12, 2024
Fronda logo

Reply from Fronda

Thank you for your positive rating and thoughtful suggestion! We’re always eager to expand our product range to better cater to the needs of our customers, and feedback like yours is invaluable in helping us improve. We look forward to continuing to offer you an excellent selection and service.

Wishing you a fantastic week ahead!

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