First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used the Optimum 600XL Cold Press Juicer for 2 weeks and can now place an honest review. To begin with the set up was a bit awkward,but typical kiwi style didnt read the manual,instead trying... See more
Company replied
I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie... See more
Company replied
Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more
Company replied
Company details
About Froothie International
Written by the company
High quality kitchen appliances
"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews
Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.
Visit us @ https://www.froothie.eu
Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡
Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"
Contact info
Unit 1/ 24 London Drive, VIC 3153, Bayswater , Australia
- +61 3 8609 2210
- support@froothieinternational.com
- froothieinternational.com
4.4
Excellent
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a solid blender
This is a solid blender, sturdy blades and a powerful motor. Blends my frozen fruit and vegetables easily
February 15, 2026
Reply from Froothie International
Thank you for the great review! We’re so happy to hear that the blender is working perfectly for you, especially with frozen fruits and vegetables. It’s always great to know that the sturdy blades and powerful motor are making your blending experience easy and smooth!
Thanks again for choosing Froothie – enjoy your blending!
Advertisement
Great service
Had an issue with a part I had ordered and they went the extra mile sorting it out and replacing the part with the correct one. Really helpful and easy to deal with
February 15, 2026
Reply from Froothie International
Thank you so much for your kind feedback! 😊
We’re really glad we could help sort things out and get the correct part to you. Our team always tries to go the extra mile to make sure everything is resolved smoothly.
It’s lovely to hear that you found the process easy and helpful — that means a lot to us. If you ever need anything else, we’re always here to help!
Reply from Froothie International
Thank you so much — that’s wonderful to hear 😊 We’re so glad you’re finding it easy to use and clean, and that the compact design works well for you.
The 600M was designed exactly with that in mind — simple, practical, and powerful without taking over your kitchen.
If you ever need tips, recipes, or support, the team at Froothie is always here to help. Enjoy your juicing! 🧡
Too expensive, no warranty, bad support
Too expensive, warranty claims are rejected without justification, and spare parts are charged in a cheeky manner via PayPal. After I requested a statement, contact was simply terminated. Never Froothie again! For that price, you can buy three equally good blenders.
February 13, 2026
Unprompted review
Reply from Froothie International
That’s great to hear 🙌
Quiet, simple to use, and easy to clean — that’s exactly what a kitchen appliance should be. If it fits smoothly into your routine without the noise or hassle, it’s doing its job right.
Keep enjoying it, and if you ever want to try something new with it, we’re here to help 👌
Advertisement
Spare parts easy to get when needed
I've been using the juicer for a while and when I needed new parts, I ordered and received them very quickly and easily.
February 4, 2026
Unprompted review
Reply from Froothie International
Thank you for sharing your experience!
We’re really glad to hear that getting spare parts was quick and easy when you needed them. Making sure our customers can keep their juicers running smoothly is very important to us, so it’s great to know the process worked well for you.
Thanks again for your feedback, and if you ever need assistance in the future, we’re always happy to help 😊
Brilliant customer service.
First purchase made from this company and they didnt quite send me the right order.
I got online to their customer service and explained what was missing and it was sorted within 5 minutes.
I was genuinely shocked at how quick their team member managed to sort it and get the rest of the items shipped out to me.
Brilliant customer service made up for the human mistake.
I wouldn't hesitate to purchase from them again.
I absolutely love my Magic Cook!
January 12, 2026
Reply from Froothie International
Thank you so much for taking the time to share this — it really means a lot to us 😊
We’re sorry again for the mix-up with the initial order, but we’re so glad our customer service team was able to jump on it quickly and get everything sorted for you. Human mistakes can happen, but making it right — and fast — is always our priority.
It’s lovely to hear that the experience has left you feeling confident to shop with us again, and we’re especially happy to know you’re absolutely loving your Magic Cook! If you ever need anything at all, we’re always here to help.
Finally getting the butter infuser
Easy decarb, really easy plug in and forget
Alarm a bit quiet, didn't know it had ended.
Really good to have a butter infuser.
January 12, 2026
Reply from Froothie International
Thanks so much for the feedback 😊
We’re really glad you’re enjoying the butter infuser and finding the decarb process easy — the plug-in-and-forget setup is definitely one of the best parts. Thanks for the heads-up about the alarm being a bit quiet too, that’s really helpful to know.
Great to hear it’s been a good addition to your kitchen! If you ever need tips or have questions, feel free to reach out — we’re always happy to help.
Reply from Froothie International
Thank you for the lovely feedback! 😊
We’re so pleased to hear you had a great experience with our service, fast delivery, and the Magicook Pro itself. Thanks for choosing Froothie and for taking the time to leave a review — enjoy your cooking! 🍳💚
Advertisement
The customer service was fantastic!
The customer service was fantastic!
I ordered a Demo Model - and I have to admit it was during the crazy pre-xmas time, and while the appliance arrived well before Christmas in NZ, it was held in custom. A quick decision of Froothie was made, that I should receive a brand new model from the warehouse in NZ, should be shipped on the 24th. This unfortunately did not happen, which was disappointing. But the customer service updated me constantly and finally in the new year the appliance was shipped. Hooray! So now I just need to practive with my new Thermocook.
December 14, 2025
Reply from Froothie International
Thank you so much for taking the time to share this 😊
We really appreciate your patience, especially during the busy pre-Christmas period. While we’re sorry for the disappointment around the initial shipping timing, we’re glad our team could keep you updated and make sure you received a brand new Thermocook in the end. So happy to hear it’s finally arrived — hooray indeed! 🎉 Wishing you lots of fun as you get to know your new Thermocook, and we’re always here if you need a hand along the way.
Reply from Froothie International
Thanks for sharing 😊
Glad to hear it was a smooth purchase and that the new motor brushes did the trick. Even better that it’s made your wife happy — that’s always a win!
Great product and fast delivery
The product is great and delivery is fast especially close to Christmas time. Our staff love the blender, and it is so quiet.
December 16, 2025
Reply from Froothie International
Thanks so much for sharing 😊
We’re really happy to hear the delivery was quick, especially so close to Christmas, and that your team is loving the blender. Great to know it’s nice and quiet too! Thanks again for the lovely feedback.
Reply from Froothie International
Thank you so much! We really appreciate your kind words and are so glad you were happy with the service. We’re always here if you ever need anything! 😊
Advertisement
So good, we wore it out.
We’ve enjoyed our optimum 9400 for over 10 years, so much so that we wore out the seals. We were glad we could easily get a new jug, compatible with an old base.
October 14, 2025
Reply from Froothie International
Thank you so much for sharing this! 😊 We're thrilled to hear your Optimum 9400 has been part of your kitchen for over 10 years — that’s amazing! It’s great to know you’ve gotten so much use out of it, and we’re glad the replacement jug was an easy fit with your original base. If you ever need anything else or have questions, we’re always here to help! 🧡
Reply from Froothie International
Thank you so much for your wonderful feedback! 😊 We're so happy to hear that the Thermocook has become your favourite and most-used appliance at home. That means the world to us! If you ever need new recipes, tips, or ideas, we’re always here to help. Enjoy every dish! 🧡
The food processor didn't meet my…
The food processor didn't meet my expectations. The boul was light plastic, I don't remember if it even was PBA free. The feeding tube was very narrow, unprocessed food was stuck under the blade. Generally, cheap materials, light base.
November 12, 2025
It arrived in good time
It arrived in good time. Disappointed with the recipes, they don't turn out well, e.g 400g of white rice doesn't steam properly, 1 cup would do better. It's very loud, especially having to have it on level 1 for hours when slow cooking. The results are a soupy, baby food texture not pleasant at all. My old crock pot was silent and kept the nice texture of the meat and vegetables in the dish. I'm still persevering though wish it had been a better replacement for the rice cooker and slow cooking, bolognese sauce and chilli con carne etc.
October 20, 2025
Unprompted review
Advertisement
Great customer service!
I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie have been so great with their customer care and support and are replacing the base for me. It has been a very positive reasuring experience dispite the misfortune of a faulty machine. Thanks Froothie, you rock!
October 14, 2025
Reply from Froothie International
Thank you so much for your kind words! 💚 We’re really glad our team could help and that your experience stayed positive despite the hiccup. We can’t wait for you to have your new base and get back to creating amazing dishes with your Thermocook Pro 3.0 — you rock too! 🙌✨
I absolutely love my thermocook
I absolutely love my thermocook! Best thing ever, it saves me so much time in the kitchen!
November 3, 2025
Unprompted review
Reply from Froothie International
Thank you so much for your lovely feedback! 💚 We’re thrilled to hear you’re loving your Thermocook and that it’s helping you save time in the kitchen — that’s exactly what it’s made for! 🍲✨
Wishing you lots of fun and creativity with your Thermocook — we can’t wait to see what you make next!
Easy purchase and fast delivery!
Easy purchase and fast delivery!
Happy with the new blender. We have a vitamix, but wanted a second one for beach house without spending too much money. This machine hasn't disappointed!!
August 1, 2025
Unprompted review
Reply from Froothie International
Thank you so much for your kind words! 💚 We’re so glad to hear your blender arrived quickly and that you’re happy with it. It’s great to know it’s holding its own next to your Vitamix — perfect choice for the beach house! 🌊🥤
Wishing you many delicious blends and happy moments by the coast!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.