Froothie International Reviews 

750
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and efficient customer service when purchasing their favorite kitchen appliances online. People love how incredibly easy it is to use the products, noting that machines like blenders and juicers save plenty of time and handle daily kitchen tasks effortlessly. Some reviewers were not happy with certain recipe outcomes, mentioning unexpected issues with texture, food consistency, or overall flavor. A few other people also felt that specific machine features could be improved, such as the overall mixer design, narrow feeding tubes, or wireless device connectivity.

What people talk about most

Product

People report positive experiences with product, highlighting its ease of use, powerful motor, and ability to... See more

Quality

Reviewers mention positive feedback about quality, highlighting that it is a solid and well-made machine... See more

User experience

Clients share positive opinions on user experience, noting that the products are easy to operate, simple to... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that purchases arrived quickly... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting great delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more

Company replied

Rated 5 out of 5 stars

I have used the Optimum 600XL Cold Press Juicer for 2 weeks and can now place an honest review. To begin with the set up was a bit awkward,but typical kiwi style didnt read the manual,instead trying... See more

Company replied

Rated 5 out of 5 stars

I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie... See more

Company replied

Rated 5 out of 5 stars

Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more

Company replied


Company details

  1. Appliance Store
  2. Kitchen Supply Store

About Froothie International

Written by the company

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

750 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(750)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great buy!

Have now used the product a few times for juicing and can confirm it works great! It’s compact, easy to use and most importantly easy to clean! Good communication and quick delivery! Definitely recommend getting one.

November 20, 2024
Froothie International logo

Reply from Froothie International

Hi there,

Those are great words for an appliance you have just in your possession. We really appreciate you sharing these kind words with the community.

Have fun and cheers to your fresh and healthy juices,
Froothie team

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Rated 4 out of 5 stars

I didn’t find the juicer 400 evolve was…

I didn’t find the juicer 400 evolve was for me but the customer service assisting with sending it back so far has been good so that’s nice.

November 13, 2024
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Reply from Froothie International

Hello Margriet,

We apologies that the purchase wasn't as expected. However, we are glad you're satisfied with the return process.

Thanks for your efforts and have a lovely week ahead,
Froothie team

Rated 5 out of 5 stars

Great service

Great service, great product and shipping time was so fast. Very happy.

November 11, 2024
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Reply from Froothie International

Hello Michelle,

Even though the parcel comes from our Melbourne warehouse, it pleases us that you rate the delivery as 'fast'. Thanks a lot and we wish you lots of happiness using the Optimum 9400X.

Best regards,
Froothie team

Rated 5 out of 5 stars

Good communication

Good communication, fast delivery and a great warranty.

October 17, 2024
Froothie International logo

Reply from Froothie International

Hello Diana,

Welcome to the family and thank you so much for all the services that need to be top-notch to run a great business.

Thanks for your support and enjoy your Optimum appliance.

Best regards,
Froothie team

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Rated 5 out of 5 stars

a great juicer

product performed as expected and cleaning wasn't too hard

October 20, 2024
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Reply from Froothie International

Hello Gavin,

We're glad you like your purchase and that cleaning isn't a hassle.

Thanks for joining our healthy family.

Have fun,
Froothie team

Rated 5 out of 5 stars

Great service

Excellent customer service

October 17, 2024
Froothie International logo

Reply from Froothie International

Hello Sheryl,

We appreciate you rating the received service as excellent.

Thanks,
Froothie team

Rated 4 out of 5 stars

The support when NZ post stuffed up…

The support when NZ post stuffed up delivery date

October 14, 2024
Froothie International logo

Reply from Froothie International

Hello Malcolm,

We are sorry that your parcel was delayed, however, we have no insights in the courier and their activities.

Thanks to our team it was resolved quickly.
We appreciate your cooperation in this matter.

Best regards,
Froothie team

Rated 5 out of 5 stars

Good customer services

The froothie customer services was super great to deal with. Prompt replying and clear instructions on how to move forward. My unit was under warranty so it was repaired and posted back to me quickly. Thank you for your good customer care.

October 14, 2024
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Reply from Froothie International

Hello Shelly,

You are more then welcome and we are glad you have received quick service from our team so you can use your blender again.

Have fun,
Froothie team

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Rated 4 out of 5 stars

Monster muncher

We purchased the commercial Froothie with sound cover as we've burnt out the motor on several other blenders (not Froothie). Took a bit of adjusting to the larger quantities, but really enjoying the power of this machine. Great for handling larger quantities like my buckwheat and linseed bread mixture which is quite wet, also great at blending up frozen fruit into ice-cream. I had to add a bit more liquid to my usual hummus recipe but then made a really smooth mix. Smoothies of course are a super easy. I like that it is so easy to clean. A little tricky getting stuff out from around the blades but other than that it's been a work horse.

October 31, 2024
Unprompted review
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Reply from Froothie International

Hello Stephanie,

Giving the blender a great work out and even using it for dough is something amazing.

Your days are just leveled up using the Optimum 9400X for which we are pleased.

Thanks for joining the team and if you need any assistance, we are here for you.

Cheers,
Froothie team

Rated 3 out of 5 stars

Prompt reply to emails and service

I brought juicer for a friend. Unfortunately it has had to be returned for repair. Juicer just stopped working for no apparent reason. Tried to find out the cause of the problem before sending back to manufacturer. Prompt email communication. Received postage paid documentation quickly for return. Kept informed as to time frame for investigation to begin and results of investigation and when juicer posted. Still awaiting the arrival of juicer via international mail

September 12, 2024
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Reply from Froothie International

Hello Carol,

Thanks for joining our Froothie family, however, we are sorry that you are facing issues with the appliance this quickly.

With our 24/7 customer service we try to be on top of all the cases causing a quick resolution of your case.

We hope that your juicer will be returned anytime soon so you can continue using it.

Stay tuned,
Froothie team

Rated 5 out of 5 stars

fantastic quality

I have loved my Froothie blender for years and have been impressed with the customer service when I’ve needed repairs or replacement parts. I’ve recently purchased a Froothie juicer and am equally impressed.

October 31, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello,

Thanks for putting your trust again our Optimum appliances and this time in a juicer.

We hope that you will enjoy the appliance for all the intended uses.

Have fun and cheers,
Froothie team

Rated 5 out of 5 stars

I had to replace a jug

I had to replace a jug. It was easy to find what I needed online and timely arrival was just great.

August 1, 2024
Unprompted review
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Reply from Froothie International

Hello Karen,

Your blender is working just like new thanks to the jug you ordered online.

Thanks for appreciating the service and we wish you lots of fun,
Froothie team

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Rated 5 out of 5 stars

Quick delivery

August 15, 2024
Unprompted review
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Reply from Froothie International

Hello Jennifer,

Thanks for appreciating the quick delivery.

Best regards,
Froothie team

Rated 5 out of 5 stars

Multi-generational blender

While pricey, I believe the price is justified. This blender is built well with quality components. I reckon it should last a couple of generations.

Love the pre-sets and the blades. Makes short work of frozen fruit and quickly makes a great smoothie. Much easier to clean than anticipated. Love that it comes with recipes (and plenty on YouTube too).

No regrets on this purchase, just an urge to blend!

July 12, 2024
Unprompted review
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Reply from Froothie International

Hello Kiwi,

A blender that does it all in a wink of an eye is making life a lot easier. Thanks for loving the features it comes with. We always try to come up with the most convenient programs to achieve the best results in a short time.

We appreciate you participating the Froothie family and spread your word.

Best regards,
Froothie team

Rated 5 out of 5 stars

Strong blender for frozen fruit and…

Strong blender for frozen fruit and ice. Mixes well and has great range of blend speeds. Its always an enjoyable experience. Despite constant daily use the froothie is durable and easy to clean. We are onto our second froothie now, after 10 years use from the initial one.

October 31, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Richard,

Thanks for supporting our brand already for a decade. It has been a pleasure serving you over the years. It pleases us that the results are always as desired making you use the appliance over and over again.

Spread the word and have fun,
Froothie team

Rated 4 out of 5 stars

Good blender and juicer

I am using your blender and juicer.
They are both working well ,I am happy about that!

October 31, 2024
Unprompted review
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Reply from Froothie International

Hello Mio,

Thanks for using a blender and a juicer from Optimum.

Share your word and enjoy the homemade recipes.

Froothie team

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Rated 5 out of 5 stars

Blender well worth the buy

We have purchased the Optimum 900 blender. It is perfect for our busy household. We use it every single day. Prior to purchasing this blender we were going through at least 1 blender a year. We have had our Optimum 900 for over 3 years now. Well worth the buy. Parts are easily available if required.

October 30, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Jorleen,

That is a real saver and we're glad that this blender is being your friend already for years.

Take care for it well and that it may serve your family for many more years.

Best regards,
Froothie team

Rated 5 out of 5 stars

I recently purchased a Froothie Optimum…

I recently purchased a Froothie Optimum Magicook Pro. It is hands down THE best purchase I have made this year. A high quality product that is very easy to use and comes with recipe book and full easy to understand instructions. Thank you so much. I recommend Froothie to anyone who listens.

October 21, 2024
Unprompted review
Froothie International logo

Reply from Froothie International

Hello Raewyn,

Thank you so much for loving our Optimum Magicook Pro. Besides the recipe book we are also having a magical Facebook Group here: https://www.facebook.com/groups/magicookpro/

Looking forward what you are making and we wish you lots of magical fun,
Froothie team

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