I ordered the under eye balm and it got lost during delivery. I contacted Froya’s help desk and they immediately looked into the issue. After having confirmed that the package was actually lost they a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My skin actually feels nourished. All of my skin care before discovering your company was exhausting because of the sheer number of "special toners, serums, masks, ad nauseum" required. Your well thou... See more
Company replied
I’m so pleased! Nothing has made an impact on my skin like this. My husband, who rarely notices anything, asked me what I was doing different and that I looked 10 years younger. He said especially aro... See more
Company replied
I have been on the mature women's system for about three weeks, and so far my skin is calmer and healthier-looking. I did add the redness balm because I think the red patches on my cheeks that I thou... See more
Company replied
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible customer service!
One of the jars in the shipment was shattered, and they overnighted me a replacement the next day! Awesome customer service!
July 10, 2026
Unprompted review
Products + Customer Service = 💯 top notch
The products are amazing and the customer service is next level. So grateful to have found Froya!
July 13, 2026
Unprompted review
From skeptic to supporter
So i've been looking for something to get rid of my nasolabial wrinkles and forehead wrinkle for about 8 months now. I tried a lot of things. Microneedling, radiofrequency, various creams with hialuronic acid, cartilage pills, avocado oil, taping. Taping works but just for 20 minutes. All the rest... well I have to say that froya is the solution that gave me an impression of functioning. I bought it for my mom too. Just wrinkle eraser and insane daily glow, so far. I was very hesitant to buy because their marketing is very aggressive and I was afraid to get hooked upon a subscription against my will. Indeed, subscription is very pushy on their website but consciously avoiding it helps not to subscribe. I think and everyone says that my wrinkles got better. Although, nasolabials haven't disappeared, alas! I've been using it for about 2 months now. But overall I think it improved my skin color and helped with sun damage and even maybe acne or irritated skin. All in all, I think it does work well on my skin and am using just this, I even stopped microneedling since it looked worse after it than just using froya creams. So, yeah, I recommend it.
July 13, 2026
Unprompted review
Reply from Froya Organics
Hey Yulia! Thank you so much for such a thoughtful and honest review. It really means a lot that after trying so many things, microneedling, radiofrequency, all of it, you found Froya actually made a real difference for you and your mom too. I appreciate you being upfront about the subscription too, we know it can feel pushy upfront, but the goal is always for it to be something you choose to keep rather than something you're stuck with. So glad your skin tone, sun damage, and irritation have all improved, and that the daily glow is real! Thanks so much for recommending us.
All the best,
Tobias @ Frøya
Customer support was very helpful in…
Customer support was very helpful in cancelling an order that I did not need.
July 13, 2026
Unprompted review
Reply from Froya Organics
Hi Paige! Glad the team could help get that order cancelled quickly for you. Thanks for the kind words!
All the best,
Tobias @ Frøya
I'm absolutely loving the products so…
I'm absolutely loving the products so far. My skin looks dewy and clear. I will definitely continue this as my skincare line.
July 13, 2026
Unprompted review
Reply from Froya Organics
Hey Kate! Dewy and clear, that's exactly the glow we're going for!! So excited you're planning to stick with it as your go to skincare line. Thanks so much for sharing this with us.
All the best,
Tobias @ Frøya
It has only been a couple of weeks
It has only been a couple of weeks, but I can tell a noticeable difference in my red spots. They seem to be trying to clear up. And my skin feels softer.
July 13, 2026
Unprompted review
Reply from Froya Organics
Hey Renee! Love hearing this, especially after just a couple of weeks. So glad your red spots are starting to clear up and your skin is feeling softer already. Can't wait to hear how things look as you keep going!
All the best,
Tobias @ Frøya
Support team was able to provide fast…
Support team was able to provide fast response to my request / concerns . Thank you. Especially JK.
July 13, 2026
Unprompted review
Reply from Froya Organics
Hey Mark! Thanks so much for this. Really glad our support team could get back to you fast on your request, and I'll make sure JK sees this shoutout too!
All the best,
Tobias @ Frøya
Great product with EXCEPTIONAL customer…
Great product with EXCEPTIONAL customer service!!
July 12, 2026
Unprompted review
Reply from Froya Organics
Hey Tracy! Thank you so much!! Really happy to hear you're loving the product and that our customer service lived up to exceptional too. That's exactly what we aim for.
All the best,
Tobias @ Frøya
Froya is a game changer
Froya is a game changer. The best skin care products that I’ve ever used. I’ve been using the products for about 5 months and my skin is glowing!
July 13, 2026
Unprompted review
Reply from Froya Organics
Hi Mary! This is amazing to hear!! Five months in and glowing skin is exactly the kind of result we love seeing. Thank you so much for calling us a game changer, that really means a lot to us.
All the best,
Tobias @ Frøya
Reply from Froya Organics
Hei Therese! Glad our team could be quick and helpful for you, that's what we're always going for. Thanks for the kind words!
All the best,
Tobias @ Frøya
Reply from Froya Organics
Hey Johanna!
That warm glow is honestly the best part, so glad it's working out for you!! Thanks so much for the kind words.
All the best,
Tobias @ Frøya
Amazing!
I love this product! It is making my skin so much softer & I love that you don't need to use much of it to see the difference. I got the discovery pack.
June 30, 2026
Unprompted review
Reply from Froya Organics
Hi Kelli! 🙌 This made my day. So glad the discovery pack is already making your skin feel softer, and yeah, these formulas are made to go a long way so a little really does do a lot. Thanks so much for trying us out and for the awesome review!
All the best,
Tobias @ Frøya
I’m really enjoying the products
I’m really enjoying the products. Best is not having to put a bunch of things on my face just the balms, love the glow, hydration. Feel good about the ingredients as well
July 12, 2026
Unprompted review
Reply from Froya Organics
Hey there! Love hearing this, that's kind of the whole point, less steps and better ingredients so your skin can just do its thing. So happy the balms are giving you that glow and hydration!
All the best,
Tobias @ Frøya
Great customer service with my concern
Great customer service with my concern
July 12, 2026
Unprompted review
Reply from Froya Organics
Hi Nancy! Thank you for this! Really glad our team could take good care of your concern. That's exactly what we want for every customer.
All the best,
Tobias @ Frøya
Customer service was the best and…
Customer service was the best and easiest I have had to work with in a very long time! Prompt and helped with my shampoo that came in the mail about half emptied. Sent a new bottle super fast! Thank you Froya Organics for a smooth easy resolution! Love these products also!!!
June 30, 2026
Unprompted review
Reply from Froya Organics
Hey Elizabeth! Thank you so much for this!! Sorry that shampoo bottle came half emptied, but so glad our team got a new one out to you super fast. Love hearing you're loving the products too!
All the best,
Tobias @ Frøya
The mature skin balms and facial scrub…
The mature skin balms and facial scrub leave my skin feeling clean and moisturized and makes my wrinkles less noticeable. The eye balm causes eye makeup to smudge so I don’t use with makeup.
July 12, 2026
Unprompted review
Reply from Froya Organics
Hi there! Thank you for such a detailed review. Really glad the mature skin balms and facial scrub are leaving your skin clean and moisturized, and helping soften those wrinkles too. Good to know about the eye balm and makeup, that's genuinely useful and I'll pass it along, in the meantime it might work best applied at night before bed. Thanks so much for sharing this.
All the best,
Tobias @ Frøya
Ok to Trust
All ok. Good product. Glad to know that one can trust this company when confusion happens and/or things need to be changed.
July 7, 2026
Unprompted review
Reply from Froya Organics
Hi Emilia! Thank you for this. Really glad you feel like you can trust us when things need sorting out or changing, that means a lot. Happy you're enjoying the product too!
All the best,
Tobias @ Frøya
Quick refund
I forgot to use a discount code and let Froya know after yje purchase and they immediately honored the discount and refunded it.
Samantha
July 12, 2026
Unprompted review
Reply from Froya Organics
Hi Samantha! Thanks so much for sharing this. Glad we could make it right and get that discount honored after the fact, that's exactly the kind of quick fix we want to offer.
All the best,
Tobias @ Frøya
I just a great experience with customer…
I just had a great experience with customer service. I made a mistake in my order and it was rectified and refunded within one day even on the weekend. Thank you, Jason, for your immediate and efficient resolve of my issue.
July 12, 2026
Unprompted review
Reply from Froya Organics
Hi Monica! Thank you so much for this. Really glad we could rectify that mistake and get you refunded so quickly, even on a weekend! I'll make sure Jason sees this, sounds like he handled it perfectly.
All the best,
Tobias @ Frøya
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.