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Froya Organics Reviews 

8,020
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,814 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting significant improvements in skin hydration, tone, and overall health, with many appreciating the natural ingredients. The quality of the products is frequently highlighted, with users experiencing clearer, smoother, and firmer skin, even for those with sensitive or problematic skin conditions. Reviewers also commend the exceptional customer service, citing quick response times, efficiency, and a helpful, friendly staff who resolve issues seamlessly. However, some customers experienced product issues, such as irritation, dryness, or a greasy feel, with a few finding the texture difficult to work with or noticing a yellow tint. A small number of people also reported dissatisfaction with customer service, mentioning unreceived orders or a lack of response to their inquiries.

What people talk about most

Product

Consumers find the products to be highly effective, with many reporting significant improvements in skin... See more

Quality

People report positive experiences with quality, with many reviewers stating the products truly work wonders... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Response time

Customers had positive experiences with response times, frequently praising the quick, efficient, and... See more

Staff

Clients share positive opinions on staff, consistently praising their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cautiously optimistic! I've suffered with cystic acne my whole life. As a 43 year old, it's so exhausting and so I'm always very cautious to get excited. With that, things have cleared up tremendously... See more

Company replied

Rated 5 out of 5 stars

I love that I'm not paying for a bottle of water; even better that what's in the jars is 100% natural, none of the toxins, hormone disruptors, carcinogens and other assorted caca found in grocery stor... See more

Rated 5 out of 5 stars

Great fast delivery, and I have now been using the cream for eczema and psoriasis on my skin mostly in the patches where I have flare ups of TSW (Topical Steroid Withdrawal). So far so good, it doesn’... See more

Company replied

Rated 5 out of 5 stars

I needed to cancel an order that had already been charged and the team at Froya (Ale, specifically) worked incredibly fast to respond to me and to contact the warehouse to cancel my order and start th... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

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Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,020)

5,739 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing creams and face…

Absolutely amazing creams and face scrub. My skin feels alive again, much healthier and smoother.

July 1, 2026
Unprompted review
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Reply from Froya Organics

Annija, "skin feels alive again" might be one of my favorite things I've read today!! So glad the creams and face scrub are making your skin feel healthier and smoother.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

There is consistency and also clear…

There is consistency and also clear communication.

July 1, 2026
Unprompted review
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Reply from Froya Organics

Hey Janu! Consistency and clear communication are so important to us, glad it's coming through. Thanks so much for the feedback!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Honest review after 4 weeks of the mature skin system…

I’ve been using the mature skin system for 4 weeks now. It’s simple and also easy to travel with since it’s a solid balm. The biggest flex is that I find myself not using foundation daily. It used to be a part of my daily make up routine. However, my redness is quietly tamed and my skin looks healthy and plump. I find myself choosing not to dull the healthy shine by putting on foundation. This was a pleasant surprise! My smile lines are more plump and less visible. No change to my deep forehead wrinkles yet, but I am hopeful as I am trying to move away from injectable toxins to more natural solutions.

June 30, 2026
Unprompted review
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Reply from Froya Organics

Jean Marie, thank you for such an honest and detailed review!! Not needing foundation daily is such a great sign, and I love hearing that your redness is calming down and your smile lines are looking more plump. Totally understand being patient with the deeper forehead wrinkles, that's often the last to shift. Really appreciate you giving natural solutions a real chance.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

My skin looks and feels so much better

My skin looks and feels so much better. I just turned 53 and my son said “mom, you really don’t have wrinkles- just a few laugh lines and that’s a good thing. It really helped with the under eye area- much smoother already.

June 30, 2026
Unprompted review
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Reply from Froya Organics

Amy, this story genuinely made me smile!! Your son sounds like a sweetheart, and honestly what a compliment. So glad the under eye area is looking smoother already too.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

VERY SPECIAL BEAUTY PRODUCTS!

If you appreciate healthful, natural beauty products, this company is perfect for you! My order arrived very well-packaged on time. My fragrant products were all lovely in appearance and even better on my skin!! The ingredients are super positive for the body; full of exotic, natural ingredients. I totally enjoyed my entire order. You cannot go wrong by ordering from this fabulous, responsible, trustworthy company!! So do not hesitate!

June 29, 2026
Unprompted review
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Reply from Froya Organics

Hi Christina,

We're very sorry to hear that you feel this way.

We'd like to clarify one important point for anyone reading your review: Frøya cannot enroll customers into a subscription or create recurring orders on their behalf. This is technically impossible. A subscription can only be activated when the Subscribe & Save option is selected by the customer during checkout.

As a business, we have no ability to subscribe customers without their consent.

That said, we're always happy to help if a subscription was selected by mistake. Our support team and you can cancel it at any time and assist with any concerns you may have.

Please reach out to us at help@froyaorganics.com, and we'll be happy to help.

Kind regards,

Rated 5 out of 5 stars

A Product that makes a Real Difference…

A Product that makes a Real Difference to Nourishing my skin. The Natural Ingredients from the Artic Flowers actually really seep deeply into my skin to Heal.
Thank you Froya for providing such a Wonderful Product. The Balm was delivered to me quite quickly just as I needed.

July 1, 2026
Unprompted review
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Reply from Froya Organics

Ruth, thank you for such a heartfelt review!! Love hearing that the Arctic Flower ingredients are really working their way in and helping your skin heal. Glad the balm got to you quickly too, right when you needed it.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great customer service and products

Great customer service and products. My latest shipment arrived damaged, and after contacting the helpdesk, I was immediately contacted by a representative who acknowledged the problem and agreed to ship out a replacement immediately.
I will continue to remain a customer and grateful for their service

June 29, 2026
Unprompted review
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Reply from Froya Organics

Janet, so sorry that shipment arrived damaged, but really glad the team got a replacement out to you right away. Thanks so much for sticking with us, we're grateful for you too!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

So far so good

So far so good! No complaints

June 30, 2026
Unprompted review
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Reply from Froya Organics

Hey Kateri! So far so good is exactly what we like to hear. Thanks for letting us know!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Jason did a great job responding and…

Jason did a great job responding and handing my issue. Problems happen. It's how well we take care of them that matters. He made me feel I was a valued customer. Please keep him happy!

June 30, 2026
Unprompted review
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Reply from Froya Organics

Melissa, this made me smile!! Jason really does take great care of things, and I love your outlook, it really is all about how we handle problems when they come up. I'll make sure he sees this, and don't worry, we'll keep him happy!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Using the night and day balm

Using the night and day balm. I had a "pre-cancerous" spot on my forehead. It is almost gone, reduced by half and you can no longer see the red skin that was there! Wow I'm impressed. Thank you so much!

May 30, 2026
Unprompted review
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Reply from Froya Organics

Patricia, wow, thank you for sharing this!! So glad the night and day balm has been part of your routine and that your skin looks so much better. Really appreciate you taking the time to write this.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Excellent

For me, the products are effective in that the lines on my face are reduced, and my skin has a better texture and glow. At 70 years old those are those no small feats. I really enjoy using these products and look forward to future purchases. It does seem though, that I don’t use the product as fast as most people. I have to skip shipments because I’m not ready for new products yet. But that is really just probably a personal problem. I recommend this product to lots of people and I’m glad that I found it.

June 29, 2026
Unprompted review
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Reply from Froya Organics

This is wonderful to hear!! Lines reduced and better texture and glow at 70 is honestly amazing, well done. Also glad the skip shipment option works well for you, that flexibility is there exactly for that reason. Thank you so much for recommending us to others!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding. Ale reached out to me almost immediately after I sent my email. This is a great company. They care about their clients/customers and it shows through their commitment to service. Thank you Ale!

June 30, 2026
Unprompted review
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Reply from Froya Organics

Lisa, so glad Ale was that quick to reach out! She really cares about doing right by customers, and it means a lot that it comes through like this. Thanks so much for the kind words!

All the best,
Tobias @ Frøya

Rated 4 out of 5 stars

My rate for now is positive about the…

My rate for now is positive about the service client, fast shipment and fast response. I’m still in early stages of using the product to leave yet any review.

June 30, 2026
Unprompted review
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Reply from Froya Organics

Hey there! Glad the service, shipment, and response have all been fast for you so far. Looking forward to hearing how you like the product once you've had more time with it!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Quick response

Quick response after I mistakingly ordered the wrong product. Appreciated the help!

June 30, 2026
Unprompted review
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Reply from Froya Organics

Hey Mary! So glad the team could help quickly when the wrong product got ordered. Thanks so much for the kind words!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

AMAZING product, worth the price!

AMAZING product! Already saw a reduction in my acne from the redness stopper in one night! Better than all other expensive skincare, sailycic acids, everything combined! Try it now if you have acne or redness!

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Alivia, this energy is contagious!! So glad the redness stopper worked that fast for you, and thank you for comparing it to everything else you've tried, that means a lot. Really appreciate the recommendation!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

My skin feels healthier and more…

My skin feels healthier and more robust. I feel well cared for and more confident. Thank you!

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Sheena, this is beautiful to read!! Feeling more confident and well cared for is exactly what we hope for. Thank you for sharing this.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great Customer Service

I cancelled my subscription because I had too much product. It wasn't caught in time, and the product was delivered. Customer service was very responsive and helped me to return it easily and get a refund.

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Cara! So glad the team could help sort out that return and refund easily, even after the timing didn't quite line up. Thanks so much for giving us the chance to make it right!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Jason at Froya provided excellent…

Jason at Froya provided excellent customer service. He & team responded immediately on allergy concern. I highly recommend and would buy again from Froya.

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Trish! So glad Jason and the team responded right away on that allergy concern, that kind of quick care matters a lot. Thanks so much for the recommendation, we'd love to have you back!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

After accidentally subscribing to an…

After accidentally subscribing to an order, froya made it right for me, and I appreciate that!

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Sally! So glad we could make that right for you after the accidental subscription. Thanks so much for the understanding and for letting us know!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

My representative was helpful and…

My representative was helpful and responsive.

June 30, 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Shelly! So glad your representative was helpful and responsive for you. Thanks for the kind words!

All the best,
Tobias @ Frøya

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