Fruugo Italia (IT) - fruugo.it Reviews 

16,179
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

hO ACQUISTATO UN TELECOMANDO COMPATIBILE CON SMART TV 65" XIAOMI PER AVERNE DUE DISPONIBILI. iL TELECOMANDO è PERFETTAMENTE IDENTICO ALL'ORIGINALE E FUNZIONA IN MODO ECCELLENTE. pERVENUTO IN TEMPI REG... See more

Rated 5 out of 5 stars

Purchased a smartphone that did not meet my expectations. The seller was a little hesitant in making the refund. Miss Stephanie from fruugo customer service got me there Purchased a smartphone that di... See more

Rated 4 out of 5 stars

The FRUUGO platform works well and has a good customer support system. Unfortunately, there are sellers who offer products for sale that do not work (in my case, three different sellers were selling S... See more

Rated 5 out of 5 stars

I had two very bruised ribs and in a lot of pain so I needed something stronger than the over the counter medicine 💊 that I normally buy here. I then found Frugo on-line but I'm The USA so was worri... See more

Company details

  1. Online Marketplace

Written by the company

Benvenuti a Fruugo un mercato online con una vasta gamma di prodotti a prezzi ottimi: bellezza, salute, sport, moda, elettronica, casa, giardino e altro ancora.


Contact info

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom

  • fruugo.it

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,179)

2,410 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE

This is a total scam. I bought a headphones case, 40EUR, supposedly to charge my headphones. They delivered two peaces of plastic pretending to be an headphone case. It doesn't charge, I can't even put my headphones in.

Pure scam. Should be illegal. Do not buy from this website.

April 22, 2024
Unprompted review
Fruugo Italia (IT) - fruugo.it logo

Reply from Fruugo Italia (IT) - fruugo.it

Hello,

Thank you for your review.

I'm really sorry to hear this.

In order for us to assist you, we just need to obtain a little more information from yourself.

Our Customer Care Team will be in touch to help.

Kind Regards,

Rated 1 out of 5 stars

Not serious, never again!!!

After 1 month I just found out the product is not available and I still wait for the refund. Not serious at all. They charge my money and make me lose time.
Not serious and not professionalm never again!

UPDATE 21.03.2024
NEVER BUY ON THIS WEBSITE. I DIDN'T RECEIVE MY ORDER PLACED 2 MONTHS AGO AND THEY STILL DID NOT REIMBURSE MY MONEY. I ASKED MY LAWYER TO TAKE CARE OF THIS ISSUE. I THINK I WAS FRAUDED. SHAME OF YOU

March 7, 2024
Unprompted review
Fruugo Italia (IT) - fruugo.it logo

Reply from Fruugo Italia (IT) - fruugo.it

Hello,

Thank you for your review.

I have looked into this and i can see a member of our customer care team has provided you with a full refund.

Another member of our customer care team will be in contact with you now regarding this.

Kind Regards,

Rated 1 out of 5 stars

I ordered something and never received…

I ordered something and never received it. No response from the retailer and no support from Fruugo. Never again......

August 11, 2023
Unprompted review
Fruugo Italia (IT) - fruugo.it logo

Reply from Fruugo Italia (IT) - fruugo.it

Hello, 

Thank you for your review. 

I'm very sorry to hear this. 

A member of our customer service team will be in touch shortly. 

Kind regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look