Fruugo Australia (AU) - fruugoaustralia.com Reviews 19,799

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,367 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are often exactly as described and of good value. Many people highlight the efficient delivery service, with products arriving promptly and often earlier than expected, even for international shipments. The ordering process is generally seen as easy, and the communication regarding order status and tracking is highly appreciated. However, some customers reported receiving incorrect or incomplete products, or items that did not meet local standards. A few reviewers also mentioned issues with product descriptions not matching the actual item received, or difficulties with returns for unwanted products.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the prompt and fast delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Quality

People report positive experiences with quality. Many customers praise the products as beautiful, well-made,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first attempt was thwarted by your website, which refused my card, so I started again & it worked. Unfortunately both finally went through, so I got 2. Finding this, reading bank statement, I co... See more

Rated 5 out of 5 stars

I was looking to buy some replacement consumable pads for my steam mop. Had never heard of fruugo. But hey, they were great, had exactly what I was after right down to the specific model number of my... See more

Rated 5 out of 5 stars

From the time I placed my order communication was excellent, delivery time very good. queries were dealt with promptly. Product was totally satisfactory but I purchased the wrong size for my situation... See more

Rated 5 out of 5 stars

The honda is a 2006 model. We bought it for our 17 year old grandson. Doing it's first service we got to the air filter, found a manufacture date on it, 28/04/2006, so it had never been replaced. A ho... See more


Company details

  1. Online Marketplace

Written by the company

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Written by the company

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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