Taylor at Fresh Start is great. Was very helpful from day 1 and attentive to any issues straight away. Excellent customer service.
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Established in 2006, family-run Fresh Start Waste Services provide commercial business waste management solutions including bins, skips and RORO's to Greater Manchester, Merseyside, Cheshire & Lancashire. We operate our own Materials Recycling Facility handling all commercial waste from Card, Plastic, Food, Glass, Paper, Metal, Wood and much more! As a carbon conscious waste management company, the environment is at the heart of everything we do. We encourage our customers to segregate at source and reward those efforts with reduced costs. This creates a win-win solution for customers who enjoy fair costings and reduced carbon impact.
Scott House, Higher Green Lane, M29 7JB, Manchester, United Kingdom
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I've been using Fresh Strat for a couple of years, instructed on behalf of various clients. We also moved to them at our offices about 12 months or so ago.
My initial conversation was with Claire and she's been my point of contact ever since.
This week (still in the throws of creating the new contracts) I have moved 2 more clients to them.
In summary, Claire has made it very easy and their service is reliable (we are immediately informed if there has been or will be an issue) and it's good value.
I have seen cheaper solutions advertised but we are a service company and we prefer good service over trying to save a very small percentage.
Well recommended.

Reply from Fresh Start Waste Services
These guys have been great, super helpful, really quick to arrange deliveries or make any amendments to our delivery schedule. Owen has always been hugely helpful on the phone. Would definitely recommend

Reply from Fresh Start Waste Services
Jeff Lawson was so helpful and sorted out the new set up of collection of waste from my Spa. Also arranged for a one off collection to clear the excess I had accumulated while waiting for the new contract papers. Well done Thank you

Reply from Fresh Start Waste Services
We have had a long working relationship with fresh start using their waste services. Proud to work with a local business and will continue to do so.
Claire our account manager has been amazing and has helped us massively at a drop of a hat. Would highly recommend Fresh waste just from her service.
Amazing services, very responsive . Claire goes above and beyond and is extremely professional.
Claire is incredibly friendly highly recommend Claire on Fresh Start to anyone needing a reliable service.
Great customer service, always helpful especially Sean Wilson, our contract manager. Nothing is too much trouble. Much better than our last provider.
We've been using fresh start for over 8 years, they've been amazing every step of the way. They're always willing to help, when I miss a bin collection they'll always happily come out again on another day for us, they're reasonably priced and their customer service is spot on.
Thanks very much Fresh Start!!

Reply from Fresh Start Waste Services
Claire was very helpful. She made sure the whole process from start to finish was seamless and kept me in the loop at each stage.
Its great to see a company looking after there customers in a professional and friendly manner.

Reply from Fresh Start Waste Services
Claire is the reason why we stayed with fresh start waste, she is amazing at her job, honest and reliable.

Reply from Fresh Start Waste Services
Overall excellent. A little too trigger happy to increase the prices but as I say, operationally exceptional and receptive to customers requirements.

Reply from Fresh Start Waste Services
My overall experience as a whole of dealing with Fresh Start across the board is generally a positive one. Had a few niggles with regards to understanding your invoicesand statements, but this now been resolved. Our Area Manager is superb, Claire is local to our business and is always upbeat, positive and professional when dealing with us. We were previously with the council and we know we made the right move.

Reply from Fresh Start Waste Services
Very Punctual , friendly service ,rapid response to collections and email enquiries

Reply from Fresh Start Waste Services

Reply from Fresh Start Waste Services
Excellent service from Claire at Fresh Start , Ensured smooth process throughout when it comes to ordering, arranging and delivering the skips on time to ensure I can go about my business smoothly and efficiently without any delay .
CJF Joinery & Building

Reply from Fresh Start Waste Services
for the first three weeks of the contract no food waste was collected, no general waste was collected. appointments were made to collect all the waste but no vehicle turned up, causing internal problems with waste and a filthy waste area that had to be hosed down and cleaned finally after the collection - not very impressive for a new customer
Today I had a meeting with Claire about setting up an account for a busy dental surgery I run. Clare arrived exactly on time and was very helpful and attentive.
Never met a more bubbly representative. From the meeting we have set up an account with Fresh and I am am hoping everything goes smoothly. So far 5 star review

Reply from Fresh Start Waste Services
Dealing with Fresh Start waste is a stroll in the park. Claire my account manager is always on hand and always ready to help when needed. I wouldn't go anywhere else. If it ain't broken no need to fix it. Nice one, Rick RMS Swinton branch

Reply from Fresh Start Waste Services
Moan about dust being in the bin (should be wearing PPE) also whenever they return the bin to its original place, they never apply the brake (which was on before) and it ends up rolling into the road. If some bits of rubbish miss the back of the wagon and land on the floor, they never pick the bits up. Lastly they charge you for over weight but never provide the scales report, you just have to take there word for it.

Reply from Fresh Start Waste Services

Reply from Fresh Start Waste Services
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