Kenny Waste Management Reviews 

116
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, efficient, and professional approach, often highlighting their extensive knowledge and helpfulness in making processes easy and seamless. The service provided is frequently described as excellent, with many appreciating the quick turnaround times, reliable collections, and overall outstanding organization, ensuring a smooth and stress-free experience. However, some customers also noted issues with service delivery, reporting missed collections and bins not being emptied on time. A few other people also felt that customer service could be problematic, mentioning slow responses, having to repeat information, or feeling fobbed off when trying to resolve issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and reliable service... See more

Customer service

Customers consistently note positive experiences with customer service, praising the responsiveness,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, easy, and seamless.... See more

Response time

Users describe positive interactions with response times, highlighting the company's reactive and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing company, coupled with an amazing service. With projects all over the North West & Midlands, they are our go to company to source & supply skips. Friendly, efficient staff, especially our Accou... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure what I needed so I rang for advice initially, I spoke to Rachel - what brilliant customer service, she explained the pricing, sizing and the process in depth. Skip arrived no problem a... See more

Company replied

Rated 5 out of 5 stars

I have recently become the lead on a construction project, so I am still working my way through everything relating to the project. Waste management is something that is very important to our company... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Kenny Waste Management. From start to finish everything was handled smoothly and professionally, and I couldn’t be happier with the service. A special thank you to... See more

Company replied


Company details

  1. Garbage Collection Service
  2. Environmental Consultant
  3. Logistics Service
  4. Waste Management Service

Written by the company

Our purpose is to manage your waste responsibly. As a family business offering national coverage, we have put our customers first since 1985. We are here to deliver tangible environmental and commercial benefits, to each and every one of our customers, thoughout the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(116)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SAM JAMESION TOP FELLA

From the initial phone call to meeting Sam Jamieson to discuss how Kenny waste management can work with us on our projects, felt very relaxed and straight forward.
I was pleasantly surprised how informative, helpful and felt reassured we could work together in the future. Costs are very reasonable, Sam was very informative and i felt relaxed and secure in the knowledge that kenny waste management would deliver what Sam said and not make idle promises.
Sam is a credit to Kenny waste management very easy going and friendly.
We can't wait to start working together!

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

A Thank You To Claire - 10/10 Service

Claire is an outstanding account manager who consistently goes above and beyond to deliver exceptional service. We can be very reactive at times, but Claire is always on hand to help, especially when deadlines are tight and time is of the essence. Her responsiveness, professionalism, and willingness to support us make a real difference. Thank you, Claire!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

If I could give six stars I would.

If I could give six stars I would.

Sam J, our Account Manager, has been fantastic from day one. Nothing is ever too much trouble, and he is always incredibly responsive, professional, and helpful. Whether its dealing with queries, arranging services or finding solutions to issues, Sam consistent goes above and beyond to ensure everything runs as smoothly as possible for us.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Sam / Kenny Waste Mgmt

Sam has always been quick and trustworthy with his responses and pricing. He is always my first port of call when it comes to any site for waste management.

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Kenny Waste

Great service from Kenny Waste, worked with Sam as a supplier for a previous company and he thrives to excel, great customer service and always happy to help out.
Skips delivered when requested with no issues.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Skip hire.…

Excellent company.They delivered the skip as arranged and picked it back up without any problems.Great service thanks 👍.

July 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Kenny Skips always!

Great service from Kenny Skips! Had two skips delivered recently for home renovations & they’ve been great. Deliver on time, collect on time. Drivers are really polite & lovely. I live on an unclaimed, unadopted very narrow stone track road & they go the extra mile to make sure it’s dropped in the right place, even though it proves difficult. Highly recommend 😌. 10/10 ⭐

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Since late 2025 I have had nothing bit…

Since late 2025 I have had nothing bit problems with my bins being emptied. I have had weeks when my bins have not been emptied but still charged. When I have asked for a credit it has been rejected. Such bad customer service and experience.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Claire and Kenny's

Claire has been an amazing assest to our projects and has always been on the phone anytime we needed anything waste related, the communications between both parties has been unbeatable and she really tries to get the best services at great prices and when it comes to the enviromental aspect the paperwork and waste tracking is one of the best out there. Thanks to Kennys and my mate Claire for all there support and a smooth service.

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

The young gent which picked up and…

The young gent which picked up and delivered my skip was lovely and had the time of day to spend a few moments chatting. Very poilte and professional.

On the basis of the skip not a bad price and good size

April 8, 2026
Unprompted review
Kenny Waste Management logo

Reply from Kenny Waste Management

Thank you, Avril. It’s great to hear the delivery and collection experience went smoothly and that the driver was friendly and professional. We always value it when the team are able to provide that approachable, helpful service on site.

We’re also pleased the skip met your needs in terms of size and that you felt it offered good value.

We appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Good service Clair is very helpful

Good service Clair is very helpful

April 7, 2026
Unprompted review
Kenny Waste Management logo

Reply from Kenny Waste Management

Thanks Andreas! We're grateful for the positive feedback and delighted to hear you found Clair's service so helpful!

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