Fubo Reviews 

8,560
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 524 reviews, most reviewers were somewhat happy with their experience overall. Many people praise the staff for being helpful, professional, and knowledgeable, often highlighting quick and efficient support. Customers frequently found their issues resolved promptly, with some even considering the customer service superior to other streaming services. However, some customers noted significant dissatisfaction with misleading pricing and unexpectedly high costs due to undisclosed fees, alongside difficulties when trying to cancel subscriptions. People sometimes experienced charges even after attempting to stop the service, and reviewers expressed concerns about missing sports channels or issues with live sports. Some were also frustrated with automated customer service, preferring direct interaction with live agents.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness,... See more

Service

People report ambiguous experiences with service, with many expressing frustration and disappointment.... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Price

Customers express significant dissatisfaction with pricing, frequently describing the service as overpriced... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

The live agent quickly cancelled my FUBO/ESPN FREE TRIAL and emailed me a confirmation email. Because I wasn't able to access my free trial of ESPN on my PC, SMART TV or CELL PHONE.

Rated 4 out of 5 stars

Got primarily to watch sports. To many issues with live sports. Would lose game or it would pause it. NEVER watched anything on the package I was FORCED to take. I don't follow my local sports tea... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(8,560)

508 reviews in the last 12 months

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Rated 3 out of 5 stars

misleading

They are very misleading in what they say you can have. They say you have all local sports but when you get your bill they have charge you extra and didn't tell you up front. Then they tell you that you have unlimited screens which is not true because it's actually only when you are all at home on the same wi-fi. But they do not tell you these things upfront.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

7 day trial was 6 days

7 day trial was 6 days. ESPN unlimited never worked properly and wouldn't let me access on anything other than my PC. The channel guide is filled with free channels that clutter up the few things I actually wanted to watch. Why would you flood premium channels with that nonsense? What a terrible service.

January 31, 2026
Unprompted review
Rated 4 out of 5 stars

Fubo Needs NBC Coverage

Living in the Seattle area I would like to watch the Super Bowl since the Seattle Seahawks are one of the teams playing in the Super Bowl. However, Fubo does not have NBC (King 5 local) in it's lineup for my area.
What's up with that?

January 30, 2026
Unprompted review
Rated 4 out of 5 stars

The website is outdated

The website is outdated. Still says old price . There’s supposed to be a reduction in beginning of January. Bill due February 20 still has the higher price. Confusing what is the price.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Customer Fraud

Zero stars! Fraudulent business practices.
I started a 5 day free trial with Fubo and was charged $58.68 the same day, January 18, 2026. I cancelled the trial in time despite no 'reminder' as stated in the sign-up page and no button to cancel early to avoid charges (this was confirmed by email and later by phone call) but supposedly, an old email from a previous free trial in 2025 was 'reactivated', without warning, without information, without confirmation. That email address was cancelled prior trial ending and the account 'deleted', or so I thought but instead, FUBO obviously keeps such information, does not delete ANY emails if you do not go through extensive Privacy change procedures not ready available online but provided by email after disputing the charges and then it supposedly takes weeks to be deactivated (so the 'account' can be reactivated any time by an innocent user by simply clicking on the app. When the 'old email' was reactivated, there was no information, no activation reminder or anything to warn about any other email used. Also, the supposedly 'manager' of billing services was extremely rude and inappropriate and unwilling to make any attempt to resolve this issue.
I have seen similar complaints already dating back to 2023, I know that others have been charged for such bad business practices. I would like to see same customer protection action against Fubo and that such shady business practices are controlled.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I cancelled my subscription, was not charged for November 2025. I thought all was finished until Jan 2nd I saw a charge for More than the original subscription. I cancelled again. The money was taken out of my account on Dec. 31 2025, I saw it on my account Jan 2nd. I cancelled again immediately and was told sorry no refunds. No one in this company cares about anything other than getting money. I am a single grandparent trying to make ends meet. I thought Fubo would be a cheaper option for tv. I was wrong!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Add the Golf Channel

Chatting was quick and efficient. But would like the higher in management to know that I urge Fubo to offer the Golf Channel.

January 30, 2026
Unprompted review
Rated 4 out of 5 stars

Conversing with the agent was great

Conversing with the agent was great.
What isn’t great is the cost of your sports pro package.
I know that people are finding other ways of watching soccer because fubo and dazn are just too expensive!

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

Good Fubo Experience

Agent was very good in dealing with a situation that was out of her control. Fubo has done the right thing in reducing their cost because of the NBC issue. I really hop they can get the situation resolved before the Superbowl.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Billed before free trial ended

They billed us before the free trial ended and made disputing the charge very, very difficult compared to for example YouTube tv … buyer beware … watch carefully

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

trouble canceling, great customer support

I was having trouble canceling my free trial, before it ended. Customer support took care of it for me and made me feel like I mattered and would be missed. I wish I could afford to have a subscription with them just because of the way they help me out and was very polite about it.

January 24, 2026
Unprompted review

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