Fuel Lagoon Reviews 

520
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent fit and functionality for various vehicles. Many appreciate the prompt and efficient delivery service, often receiving their orders quickly. The company's customer service is frequently highlighted for being helpful and proactive in resolving any issues. However, some customers experienced issues with delivery, including lost parcels or significant delays. A few other people also felt that the product fit was not as snug as expected or had minor design suggestions.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and functionality, with many reviewers describing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and high... See more

Service

Users describe positive interactions with service, highlighting promptness, helpfulness, and efficiency.... See more

Order

Reviewers mention positive feedback about their orders, highlighting the quick and easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

Delighted with our new T5 screen cover. Quick delivery, fantastic quality and took about 30 seconds to fit. Brilliant! Will send photo as requested once we are somewhere scenic!

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied


Company details

  1. Truck Accessories Store

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.8

Excellent

TrustScore 5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(520)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service ordered extra suction…

Great service ordered extra suction cups for my thermal blinds that they made for me a couple of years ago that was excellent quality would definitely use again.

January 6, 2026
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Reply from Fuel Lagoon

Thanks for the support! It’s always great to hear from return customers. Hope to have you back again soon 🚐

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Rated 5 out of 5 stars

Excellent service for camper screens

Will definitely be purchasing more thermal window screens for our camper easy to order extremely efficient with the order process and delivery.Really pleased with the product well done fuel lagoon.

January 5, 2026
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Reply from Fuel Lagoon

Great to hear you’re happy with your purchase! We try hard to make sure our products, to a high standard and give the best possible service so i'm glad it's paid off!

Rated 5 out of 5 stars

Fantastic company

Fantastic company. My black out blinds for my Mazda Bongo camper fit perfectly and have made a huge difference to my camper.
Highly recommend and will be ordering more products.
THANKYOU

January 5, 2026
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Reply from Fuel Lagoon

Thank you! That's great to hear you are happy with your mazda bongo thermal blinds and particularly with the fit! Will be great to have you back again soon!

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Rated 5 out of 5 stars

Great company

Prompt service
Excellent product and great follow up to a query. Would and have already recommended to a friend.

January 5, 2026
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Reply from Fuel Lagoon

Glad to hear that you were happy with how we dealt with your query and that you were happy to recommend our company to your friend! We do try to offer the best customer service and high quality hand made products so thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent quality

Excellent quality and fast delivery. This is my third purchase, I love these screen protectors! Even on the coldest day they stop ice on the outside and inside of my windscreen. All the neighbours comment on the car and the school kids beam! Well worth the money, they last year after year

January 5, 2026
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Reply from Fuel Lagoon

Great to hear you keep coming back for more! Thank you for taking the time to leave us a review! Im glad we are putting smiles on peoples faces! Its great that people we see how well our screen covers also work as frost protectors in the winter as well as black out blinds in the summer. Thanks for supporting our small family run business!

Rated 5 out of 5 stars

Super quick & speedy!

Super quick & speedy!

December 4, 2025
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Reply from Fuel Lagoon

Great to hear everything arrived safely, quickly and you’re happy with it! Happy camping :)

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Rated 5 out of 5 stars

Initially received the wrong item

Initially received the wrong item. Exchange was handled very well and replaced immediately.

November 25, 2025
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Reply from Fuel Lagoon

I'm so pleased we were able to rectify this for you and you were happy with the service you received! Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Royal fail are useless

I havent recieved my order yet, this is because royal fail are useless.
Not to do with fuellagoon

November 27, 2025
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Reply from Fuel Lagoon

Hi Paul, its a shame you have felt the need to leave us this review. You messaged to say you had not received your item, we replied right away with the tracking number. It was delayed by the delivery company due to the very busy cyber week (black friday, cyber monday, lead up to christmas) the review you have left is a reflection on the delivery company not on ourselves. You placed the order on the 30th, you item is due for delivery tomorrow as we have explained.
Please consider changing your review to help support, small businesses.

Rated 5 out of 5 stars

Great customer service

Great customer service. Checked my order details before dispatch. Delivered quicker than expected. Product purchased was good quality and value for money. Would highly recommend.

November 25, 2025
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Reply from Fuel Lagoon

Pleased to hear you are happy with the fast delivery times and that you felt the product was good value for money it means a lot to us! Thank you for taking the time to leave us a review?

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Rated 5 out of 5 stars

Exterior & internal covers

Very good product. Have used fuel lagoon in the past so it was a reason why I purchased again for our new vehicle. Good quality fits well. Definitely recommend.

November 12, 2025
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Reply from Fuel Lagoon

Thank you for coming back to us and supporting our small family business, it means so much! Pleased to hear you would recommend us and feel the quality and fit is good!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, great fitting product.

November 3, 2025
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Reply from Fuel Lagoon

Great to hear you are happy with the fit of the item and the delivery! Thanks for choosing Fuel Lagoon, our small family business really appreciate it!

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Rated 5 out of 5 stars

Excellent

Excellent - quick helpful service and arrived in days! Quality product....

November 3, 2025
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Reply from Fuel Lagoon

Great to hear you’re happy with your purchase! We put a lot of effort into sourcing quality materials for our camper van accessories, so your feedback means a lot. Thanks again!

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