Fuelq Reviews 22

Amazing customer service best I have ever experienced instantly through to a human who actually cares and wants to help. Fuel card is amazing couldn’t recommend getting one more

Flawless customer support. Excellent communication and very happy with the service. Thank you.

Brilliant company to deal with.

British customer service which is second to none, any teething issues i have had FQ have sorted them over the phone in matter of minutes.

One of only a few companies I would highly recommend.

I've found that I can save on diesel on a good few garages and also get discount with every penny spent,worth while getting a personal card and definitely recommend.

Excellent company and service, you have any questions just message them and they come back to you almost instantly. I have had a few fuel cards in the past and this one so far has been the best.

Excellent service and very competitive price

Firstly, I'd like to thank Steven at FuelQ for keeping me fully informed on the progress of getting my fuel card. It took a little longer than anticipated due to requesting the card over Christmas, but I was kept in regular contact via. personal phone calls.

As I'm a member of MotorsportUK, FuelQ have partnered with them to offer members a much appreciated discount on our fuel costs. Saving a fair few pence per litre on diesel, it is a great little perk.

So far so good, it's a pay as you go system, so your card is "pre-loaded" with a certain amount, and will top itself up as and when necessary.

The app is fairly good, the map doesn't work great, but you can use the station finder easily enough on FuelQ's website. I'm sure they'll get it sorted 👍🏻

All in all, a good experience so far!

Had a few issues
with the updated App, but Stephen was a great help and obtained the information I needed.

How did this not exist before?? It’s felt like I’ve been kept in the dark all these years. The app is a pleasure to use. Although, my wife is becoming annoyed that I keep mentioning it to everyone we meet…which makes me love it even more! Bloody brilliant. Thank you for inventing this.

Signed up beginning of December, direct debit came out 12th, card dispatched 14th!!!. Now 1st Jan and still no card yet and out of pocket. If arrives next week will hopefully see the card is useful

Stephen from their Customer Service Team was always willing to support us and keeping us informed all the way during our application.

All in all it was a great customer experience.

Ticking all the boxes for the business and invoices schedule is very good, wished I had got a FuelQ card sooner, pricing per liter is fabulous. 10/10

Easy application process, very helpful team who was about to help and advise before and after the application process.
Currently saving approx £0.10 per litre of diesel ⛽

I had a few questions about fuel cards i didnt understand stephen explained everything very clearly
definitely a 5 star service highly recommended

Listen very well to what I had to say and took on board what advice I had to give

So lovely to have people with common sense at the end of the phone who help and answer all questions or enquiries in the way we all remember but sadly seems in short supply in today's society
Cannot fault them.

Joe from BBS Fuel helped me all the way from learning about what a fuel card even is to setting it all up when they arrived in the post. He has been so helpful and easy to talk to. I appreciate his excellent communication 👍

Nice friendly service Joe is kind and very informative of how much money we can by using fuel cards very happy with service and the cards I would highly recommend BBS fuels to anyone who needs a fuel card. 🙂🙂🙂

It was an easy and pleasant experience with BBS fuel cards. Made a query online, within a couple of hours i had a call back from Joe of BBS. He was helpful and patient with me, i asked many of questions as it seemed a little too good to be true, but all turned out to be just as described. Saving me money on my 1st tank of fuel, would cost £80 if paying normally, cost me £66 using my fuelcard supplied. Perfect, can't ask for more.