Replacement of Badge Demand for change of badge sent by Fulli in a clear email. Process outlined followed. New badge received, Old badge returned. Everything completed without issue. Thank You Fu... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The highway company does an excellent service to support the system. They replaced the electronic sensor for free and it is fine now. The replacement was mandatory. It is quite expensive but the serv... See more
Very easy to apply for, and the badge arrived within 4 days. It comes with a holder for the windscreen and a small bag to put it in if you want to shield it from registering.
Company details
About Fulli
Written by the company
Fulli estf facilitateur de trajets, nous vous proposons diverses offres de Télépéage et de cartes de recharge électrique adaptées à votre façon de voyager.
Grâce à nos offres Télépéage Fulli, simplifiez vos déplacements en réglant plus facilement vos trajets : plus d’attente au péage, profitez des voies réservées "t" et "t30". Vous pouvez également accéder à plus de 1000 parkings identifiés.
Découvrez également nos offres de cartes de recharge électrique ! Rechargez votre véhicule en toute tranquillité grâce à Fulli qui vous donne accès au plus grand réseau de bornes compatibles en France et en Europe. Avec Fulli aucun surplus sur le prix de l'énergie, vous avez une tarification transparente.
Fulli c'est LA SOLUTION pour simplifier votre mobilité sur autoroutes et en dehors.
Faites le plein au juste prix dans nos 7 stations-service grâce à des tarifs comparables à ceux pratiqués hors du réseau autoroutier. Profitez de nouveaux services et équipements, de sanitaires nouvelle génération et d'une offre de restauration diversifiée pour faire une vraie pause sur votre trajet.
Vous êtes maintenant libre de circuler partout en France et au-delà !
Pour en savoir plus sur les services Fulli :
Badge télépéage
Offres Recharge Electrique
Contact info
36 rue du Docteur Schmitt, 21850, Saint-Apollinaire, France
- 0 806 00 40 04
- https://www.fulli.com/aide-et-contact
- fulli.com
4.5
Excellent
38K reviews
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Faulty international service. Non-existent customer support.
Their overall service, as well as their customer service, are a total disgrace. The Fulli tollbadge service has troubles working outside of France, specifically in Italy in my case, and they have only been deflecting responsibility, making me lose an insane amount of time.
August 9, 2025
Unprompted review
Reply from Fulli
Hello Klein, thank you for taking the time to leave your review. We are sorry for the problem you encountered. Your experience does not reflect what we want for our customers. We will take your comments into consideration. Have a nice day, Léa de Fulli
Tolbadge defect, no replacement procedure.
Tolbadge defect. Second defect badge. First one was used, then defective last year as tested and confirmed defective by ANWB. New one provided free of charge. New one installed as per instructions and used during holiday last year.
This year on holiday in western France (nowhere near a Fulli station), second badge refused at various stations, so again a defective one.
Despite referrals by virtual assistent on Fulli-website, there is no more option to replace defective badge except to drive hundreds of kilometers to one of their stations. Online I would have to pay 30 Euros as if it was stolen or lost in order to get a new one.
I will now search for another company to pay the tolls.
July 31, 2025
Unprompted review
The Tag was great
The Tag was great! BUT when you have problem and you try to contact some one - impossible! Try to find emai laddress, phone number, something else than bot, you don’t find it. Or service in English.
Those stars are for tag and for service 👎
July 23, 2025
Unprompted review
Tried to buy tag on the website but…
Tried to buy tag on the website but when it came to inputting UK bank details the card/s are not accepted.
There is no way of contacting the company to understand why. The online chat uses pre set questions and problems setting up a subscription are not listed.
July 12, 2025
Unprompted review
Reply from Fulli
Hello Garry Seville, we have just been made aware of your situation and invite you to write to us using the contact form available on our website at: https://www.fulli.com/aide-et-contact or call us at 03 80 77 01 01 (no surcharge) for more information. Our teams will be able to explain the situation to you.
L'application se decconnecte non stop…
L'application se decconnecte non stop et impossible de se reconnecter sans faire mot de passe oublié
July 3, 2025
Reply from Fulli
Bonjour Cedric CHRISTIAENS, nous sommes désolés du problème auquel vous faites face et nous comprenons votre mécontentement. Votre expérience ne correspond pas à ce que nous souhaitons pour nos clients. Nous prenons bien en compte vos remarques. Léa de Fulli.
Top impeccable !
July 3, 2025
Impossible de connecter mes chèques…
Impossible de connecter mes chèques vacances e Connect alors que j’ai le bon badge
June 30, 2025
Cannot select United Kingdom from drop…
Cannot select United Kingdom from drop down list, each time I select UK it puts in Romania, then when you go back to change it United Kingdom is not listed anymore
June 17, 2025
Unprompted review
No communication from this shocking…
No communication from this shocking company. Requested a toll tag for delivery to my address in Spain. They say despatch in 48 hours. 10 days later tracking shows delivered. BUT… it was NOT delivered to my address!! Virtual chat bot is no use in this scenario. The contact form is difficult to find and you get zero response. So my tag has been delivered somewhere who knows where…
I have to say that since I wrote my initial review, there has been an improvement in the responses from customer services. Furthermore, a replacement tag was despatched to my home address and it arrived within a few days.
June 16, 2025
Unprompted review
Reply from Fulli
Hello , unfortunately we are facing an increasing number of errors from La Poste... We are sorry for the problem you are facing and we understand your dissatisfaction. Your experience is not what we want for our customers. We invite you to contact us directly via our contact form available on our website or under the link: https://www.fulli.com/aide-et-contact. Our teams are at your disposal to resolve any points of dissatisfaction. Good day, Léa from Fulli.
Very easy to apply for
Very easy to apply for, and the badge arrived within 4 days. It comes with a holder for the windscreen and a small bag to put it in if you want to shield it from registering.
June 13, 2025
A company which doesnt care…
The online ordering system automatically cancels my order every time.
I cannot find a number for the company and despite many e mails and automatic replies generated by computer, no one has followed up.
May 1, 2025
Unprompted review
Reply from Fulli
Hello, you can contact us via messenger if you still haven't received an answer to your question, because this is not normal. Your Fulli customer service
Souscription de l abonnement simple et…
Souscription de l abonnement simple et efficace
Réception du badge parfait
Reste à tester son utilisation
May 22, 2025
L'interlocutrice m'avait dit de…
L'interlocutrice m'avait dit de renvoyer l'ancien badge...oui mais à quelle adresse !!!
May 15, 2025
Reply from Fulli
Bonjour , nous sommes désolés du problème auquel vous faites face et nous comprenons votre mécontentement. Votre ancien badge est à nous retourner à l’adresse suivante : APRR / AREA – SERVICE CLIENTS FULLI – TSA 80001 – F-52009 CHAUMONT CEDEX. Toutes nos équipes se tiennent à votre disposition pour vous accompagner et répondre à toutes vos questions. Bonne journée, Léa de Fulli.
No monthly fee please ... anylonger
All in all it's an easy way to pay toll. I do not understand why there is a monthly fee to be paid when travelling on tollroads. If fulli changes their rules and just charge the toll but not continue with monthly fee I will continue being customer. Until then I will stop using fulli badge.
July 12, 2024
Unprompted review
Replacement of Badge
Replacement of Badge
Demand for change of badge sent by Fulli in a clear email.
Process outlined followed.
New badge received, Old badge returned.
Everything completed without issue.
Thank You Fulli
April 6, 2025
Nickel bon badge
April 4, 2025
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