Good customer service, spent time getting the right bikes for my grand children before sorting out crash helmets for them. We arranged for the bikes to be built and delivered due to time available,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My kids have had an electric quad and a petrol dirtbike from funbikes , for the money it costs and the hours and hours of outdoor fun with the kids it really is win-win . I have just bought my 6 year... See more
Company replied
Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more
Company replied
Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more
Company replied
Company details
Written by the company
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Written by the company
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Contact info
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Dan for Leo eletric bike…
Thank you Dan for Leo eletric bike delivery today. Happy to give me a tour around the bike and how the devices work.
June 8, 2026
Unprompted review
Reply from FunBikes
Hi Zoe,
Thank you for your kind feedback. We’re really glad to hear the delivery went smoothly and that everything was explained clearly, helping you get to grips with your electric bike straight away.
If you need any further tips or support as you start using it, we’re always here to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Sharyaar,
Really pleased to hear that — thank you for the great feedback. It’s always good to know everything met your expectations.
If you ever need anything down the line, we’ll be happy to help.
Kind Regards,
The Funbikes Team
Good people very helpful only missing…
Good people very helpful only missing last star because off stock I’m waiting for the rs r 125/140 fuel tank and seat to come in stock to finish my build hope I can buy them soon got pile off parts waiting
May 22, 2026
Reply from FunBikes
Hi Jordan,
Thanks for your honest feedback. We’re really glad to hear you found the team helpful, and we understand how frustrating it can be waiting on those final parts to complete your build.
For updates, we recommend using the “Notify Me When Back In Stock”option on the product page so you’ll be alerted as soon as they’re available.
If you need any guidance in the meantime, feel free to get in touch.
Kind Regards,
The Funbikes Team
Great product and delivery service item…
Great product and delivery service item came really quick and support so far has been great
May 19, 2026
Reply from FunBikes
Hi Daniel,
Thank you for your feedback. It’s great to hear everything arrived quickly and that both the product and support have met your expectations so far — that’s exactly what we strive for.
If there’s anything more you need as you continue using it, please feel free to reach out anytime.
Kind Regards,
The Funbikes Team
An amazing experience dan the driver…
An amazing experience dan the driver was very nice aswell
June 5, 2026
Unprompted review
Reply from FunBikes
Hi Brandon,
We’re delighted to hear you had such an amazing experience. It’s great to know everything went smoothly and that the delivery made a positive impression with friendly and helpful service.
If you need anything else or have any questions, we’re always here to help.
Kind Regards,
The Funbikes Team
Ordered new carb that come new with…
Ordered new carb that come new with qwad then carb played up ordered a new 1 and sent the wrong 1 , then got told it’s a upgraded 1 and was more money and shouldn’t been the 1 stranded on bike but it was on it when came new , so should have got same 1 sent what bike came with not no fault of mine ? Messing around was a pain
May 22, 2026
Reply from FunBikes
Hi Mr Cloud,
Thank you for your review.
We're sorry to hear that this experience was frustrating.
Having reviewed the history, you originally ordered a Mini Moto Carburettor V3 in August 2024, and that was the part supplied against the order placed. After your review, we attempted to gather further information to understand why it did not match the carburettor fitted to your quad.
When we later received photos, we were able to identify that your quad was fitted with an upgraded carburettor setup. At that point, our team advised which replacement carburettor was required, provided a link to the correct part, and offered the option to return the previously purchased carburettor for a refund.
We completely understand why this was frustrating from your perspective, especially when you were simply trying to replace the carburettor that was already fitted to the bike. While the original order was supplied correctly, we appreciate that identifying the upgraded setup took longer than either of us would have liked.
Thank you for your feedback, and we apologise for the inconvenience caused.
Kind Regards,
FunBikes Customer Service Team
Quality, Good Price and Great Delivery service
Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉)
Will be assembling the scooter over the weekend. It's our second one from Funbikes. Great quality and spec as always. Forget about the ones they sell on Amazon. Funbikes has the advanced stuff that you won't find anywhere else so don't waste your time 😉🤘
June 5, 2026
Unprompted review
Reply from FunBikes
Hi,
Thanks for sharing this — it’s great to hear your second scooter arrived smoothly and that everything went as planned.
The team always aims to make delivery as easy as possible, so we’re glad the extra help getting it safely into the garage was appreciated.
It’s fantastic to know you’re happy with the quality and spec again — we really value your continued support.
Should you need any assistance while assembling or using it, just get in touch and we’ll be happy to help.
Kind Regards,
The Funbikes Team
Delivery worked perfectly
Delivery worked perfectly - looking forward to getting it out and about now.
Thanks Dan!
June 5, 2026
Unprompted review
Reply from FunBikes
Hi Barty,
Great to hear everything went smoothly with the delivery and that it all went just as planned.
Hope you have a fantastic time enjoying it once you get out and about.
If there’s anything you need along the way, we’re always here to help.
Kind Regards,
The Funbikes Team
Great experience
Great experience. Well looked after great communication. Will continue to use this company no complaints.
May 11, 2026
Reply from FunBikes
Hi Dave,
Thank you for your kind words.
We’re really pleased to hear you had such a positive experience and felt well looked after throughout, with clear and consistent communication. It’s great to know everything met your expectations.
We truly appreciate your continued support and look for
ward to helping you again whenever you need us.
Kind Regards,
The Funbikes Team
have not got the parts yet so cant say…
have not got the parts yet so cant say to much just yet
May 18, 2026
Reply from FunBikes
Hi Keith,
Thank you for your review.
We're sorry that you've not yet received the parts you requested. After receiving your returned order, we contacted you to confirm whether you would prefer a refund or an exchange. You subsequently asked for the refund value to be used towards a swingarm bolt and nut for your M2R RS-R 250.
Our Parts Team is currently working to source the requested parts, and we have been following this up internally to try and get a resolution for you as quickly as possible. We appreciate your patience while this process is ongoing.
We apologise for the delay and any frustration this has caused. If you would like to discuss alternative options in the meantime, please contact our customer service team and we will be happy to help.
Best Regards,
The FunBikes Team
Reply from FunBikes
Hi Lisa,
Thanks for your feedback — we’re glad to hear everything worked as it should. It’s always great when things go smoothly.
If there’s anything else you need, we’re here to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi,
Thank you for your feedback.
We’re really pleased to hear you received excellent customer service and had a positive experience with us — that’s exactly what we aim for.
If there’s anything else we can assist with, don’t hesitate to let us know.
Kind Regards,
The Funbikes Team
Not sure if for bike or fan
Not sure if for bike or fan, but a cheap fix for bike was to much messing about and I'm still waiting on fan
May 11, 2026
Reply from FunBikes
Hi Nicola,
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with us was frustrating.
When technical issues are reported, we sometimes need videos and photographs to help our technicians accurately diagnose the fault and ensure we recommend the correct solution. We appreciate that this process can sometimes feel lengthy, particularly when the required repair appears to be a simple one.
We understand from our correspondence that your son decided not to continue with the troubleshooting process and chose to source a replacement part independently. While we respect that decision, we're sorry we weren't able to reach a resolution for you through our support process.
If you would like us to review either matter further, please contact our customer support team and we'll be happy to help.
Thank you for your feedback, as it helps us improve our service.
Best Regards,
The FunBikes Team
Reply from FunBikes
Hi Darryl,
Thanks for your feedback. We’re really pleased to hear your parts arrived promptly and everything went smoothly — that’s exactly what we aim for.
If there’s anything else you need or any support we can offer, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Excellent product
Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit to your company.
I would highly recommend your business to others.
May 21, 2026
Reply from FunBikes
Hi Nicole,
Thank you for such a thoughtful review.
We’re really pleased to hear you were kept well informed throughout the delivery and that everything arrived smoothly. It’s great to know the handover was clear and that all your questions were answered, helping you feel confident with your purchase.
We truly appreciate your recommendation, and if there’s anything
you need going forward, we’re always here to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Dean,
Thank you for your feedback.
We’re pleased to hear everything was handled quickly and that the service met your expectations — nice and straightforward.
If there’s anything else you need, our team is always happy to help.
Kind Regards,
The Funbikes Team
KXF 125 parts
most things great with fast shipping and reliable service only issue was that i was accidentally sent the wrong part twice but with one message to funbikes support Lee and , jigs have been very helpful with resolving issues i have had so they have great customer service and support with there warranty
June 3, 2026
Unprompted review
Reply from FunBikes
Hi Matthew,
Thank you for your honest feedback.
We’re glad to hear the delivery and service were generally smooth, and we really appreciate your patience with the mix‑up on the parts. It’s great to know the issue was resolved quickly and that the support you received made a positive difference.
If you need anything further or have any questions down the line, our team is always ready to assist.
Kind Regards,
The Funbikes Team
Dan the driver couldn’t be more helpful…
Dan the driver couldn’t be more helpful on delivery 🚚 and kept us in the loop for an estimate time of arrival. Great experience thanks again
June 3, 2026
Unprompted review
Reply from FunBikes
Hi Gavin,
Thank you for the great feedback.
We’re really glad to hear the delivery experience was smooth and that you were kept well informed throughout — that clear communication makes all the difference.
If there’s anything else we can assist you with, please feel free to reach out.
Kind Regards,
The Funbikes Team
Dan the delivery driver was great.
Dan the delivery driver was great.. the service was excellent just waiting for better weather to test my new scooter
June 3, 2026
Unprompted review
Reply from FunBikes
Hi,
Glad to hear everything went smoothly on delivery and that the experience was a positive one. Hopefully the weather clears up soon so you can properly enjoy your new scooter!
If you need any tips or support once you get going, we’re always here to help.
Kind Regards,
The Funbikes Team
Great experience
Great price, quick order processing, helpful customer service and an awesome new toy. Highly recommend
May 20, 2026
Reply from FunBikes
Hi Beth,
Thank you for the great feedback.
We’re really pleased to hear you found the pricing competitive, the process quick, and the service helpful — and it’s brilliant to know you’re enjoying your new purchase too.
If you need anything else or have any questions down the line, please feel free to get in touch.
Kind Regards,
The Funbikes Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.