FunBikes Reviews 

10,106
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and informative. The delivery service is consistently highlighted as fantastic, with many appreciating the drivers' communication, punctuality, and willingness to assist. Reviewers are also very satisfied with the quality of the products, often noting their durability and advanced specifications. However, some customers experienced issues with customer service, mentioning slow responses, unhelpful staff, or a lack of transparency regarding repairs and after-sales support. There were also occasional complaints about delivery problems, such as missed deliveries or incorrect items received.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff, highlighting their helpfulness and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product quality and selection, with many customers praising the... See more

Service

Clients share positive opinions on service, with many reviewers praising the fast, easy, and quick service... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and efficient assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service, spent time getting the right bikes for my grand children before sorting out crash helmets for them. We arranged for the bikes to be built and delivered due to time available,... See more

Company replied

Rated 5 out of 5 stars

My kids have had an electric quad and a petrol dirtbike from funbikes , for the money it costs and the hours and hours of outdoor fun with the kids it really is win-win . I have just bought my 6 year... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more

Company replied

Rated 5 out of 5 stars

Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more

Company replied


Company details

  1. Children's Toys Store
  2. ATV Dealer
  3. Bicycle Store
  4. Motorcycle Dealer
  5. Motorcycle Shop
  6. Toy Store

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,106)

2,362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Got here in good time

Got here in good time

June 26, 2025
FunBikes logo

Reply from FunBikes

Hi Emma,

Thank you for your feedback. We’re glad to hear everything arrived in good time, but we appreciate the 3‑star rating and understand there may be areas we can improve.

If there’s anything you feel we could have done better, we’d really value your input.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Received lots of updates and…

Received lots of updates and communication from the company about delivery. Dan the driver called to get we were home and let us know he was on the way also helped with some advise about the bike thank you!

June 12, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kerry,

Thank you for your feedback. We’re really pleased to hear the communication kept you well informed throughout and that the delivery was handled so smoothly. It’s great to know the advice on the day was helpful too.

If you have any questions as you get started, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Abdel gave me brilliant service and the…

Abdel gave me brilliant service and the quickest delivery

June 12, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Wesley,

Thank you for the great feedback. It’s fantastic to hear the service stood out and that the delivery was so quick — that’s exactly what we aim for.

If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service and quality

June 12, 2026
Unprompted review
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Reply from FunBikes

Hi Jim,

Thank you for your feedback – we’re really glad to hear you’re happy with both the service and the quality. It’s great to know everything delivered as expected.

If there’s anything else we can help you with, just get in touch anytime.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great teamwork products 💯

Great teamwork products 💯

May 29, 2026
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Reply from FunBikes

Hi Stewart,

Thank you for the kind words — we’re really pleased to hear you’re happy with both the team and the products. It’s great to know everything delivered a strong experience for you.

If there’s anything more you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 4 out of 5 stars

Was quick and easy to order

Was quick and easy to order , all ready to use.

May 29, 2026
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Reply from FunBikes

Hi Margaret,

Thank you for your feedback. We’re glad to hear the ordering process was quick and straightforward, and that everything arrived ready to go.

If you have any questions or need anything further, we’ll be happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

I can’t thank Claire enough for her…

I can’t thank Claire enough for her help with my order. She went above and beyond to help me order the correct parts. Thank you Claire, hope to deal with you again

June 11, 2026
Unprompted review
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Reply from FunBikes

Hi David,

We’re really pleased to hear you felt so well supported and that the right parts were sorted for your order — that’s exactly the kind of service we aim to provide.

Thank you for taking the time to share your experience, and we’d be glad to help again whenever you need us.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Thank you

Thank you!

We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot. She’s going to be one excited girly as this is an upgrade for the smaller e-bike she has now.

June 12, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kirsty,

Thank you for such a lovely message. It’s great to hear the delivery went smoothly and that the communication helped make the day easier for you. Moments like this, especially for a birthday surprise, are really special and we’re pleased everything came together well.

We hope your daughter absolutely loves her upgrade!

If you need any help or advice along the way, we’re always here to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

July 14, 2025
FunBikes logo

Reply from FunBikes

Hi Shobbir,

Thank you for your feedback — we’re really pleased to hear you received excellent customer service. It’s always our goal to make every experience a positive one.

If there’s ever anything more we can assist with, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the delivery driver was very…

Dan the delivery driver was very helpful and gave me lots of good advice about the bike I bought and servicing it etc .delivered on time in perfect order .thanks

June 11, 2026
Unprompted review
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Reply from FunBikes

Hi Kevin,

Thank you for your lovely feedback. We’re really pleased to hear the delivery was on time and that the advice given helped you feel confident about your new bike and its upkeep. That kind of clear handover is exactly what we aim for.

If you need anything else as you get started or down the line, we’re here whenever you need us.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

The driver Dan was excellent and…

The driver Dan was excellent and handled my package with care

June 11, 2026
Unprompted review
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Reply from FunBikes

Hi Katelin,

We’re really pleased to hear the delivery was handled with care and that you had a positive experience. Making sure everything arrives in perfect condition is something we take seriously.

If you need any further help or have any questions, don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi Andrew,

Thanks for the feedback — great to hear the part was exactly right and the service was quick and straightforward.

If there’s anything else you need, feel free to reach out and we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Amazing delivery from Dan super fast…

Amazing delivery from Dan super fast delivery and helped me get it inside the house explained to me what to do and what not to do amazing service thank you

June 10, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Karly,

Thank you for such great feedback. We’re really pleased to hear the delivery was so quick and that everything was handled in such a helpful way, especially getting it safely inside and walking you through what to do. That kind of service is exactly what we aim to provide.

If you need anything else or have any questions as you get started, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fast delivery and part just what I…

Fast delivery and part just what I expected thank you

May 18, 2026
FunBikes logo

Reply from FunBikes

Hi Luke,

Thanks for your feedback. We’re really pleased to hear the delivery was quick and that the part matched your expectations perfectly.

If you need anything else at all, our team is always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Engine delivery and Claire needing a raise

Amazing best package control in saftey item was in immaculate condition and Claire was best packaging ever make sure Claire has some kind words spoken with her made my day thank you loved the appraisal

June 11, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Leon,

Thank you for the fantastic feedback. We’re really pleased to hear your engine arrived in perfect condition and that the packaging stood out — we take great care to ensure everything is protected in transit.

It’s great to know the effort made such a positive impact on your experience. If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Funbikes are great

Easy transaction ordering my Yugen RS4 electric scooter, delivery was great as the delivery driver Dan was spot on, talking me through how to build the scooter and what pre use checks to conduct.

May 28, 2026
FunBikes logo

Reply from FunBikes

Hi Darren,

Thank you for your feedback. We’re really pleased to hear the ordering process was straightforward and that the delivery experience was so helpful, with everything clearly explained, including the build and pre‑use checks. It’s great to know you felt confident getting started with your Yugen RS4.

If you need any tips or support as you start using it, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

My son was really happy with his new…

My son was really happy with his new quad bike, delivery driver Dan was really nice and helpful he explained to me how to use it.

June 10, 2026
Unprompted review
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Reply from FunBikes

Hi Ovidiu,

It’s great to hear your son is enjoying his new quad bike — that’s what it’s all about. We’re also really pleased the delivery was helpful and that everything was clearly explained to get you started with confidence.

If you ever need anything or have any questions, we’re here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great customer service lily 5stars

Great customer service lily, 5 stars!

June 10, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Zaeed,

Thanks so much for the 5‑star feedback. We’re really glad to hear the service stood out and that you had such a positive experience.

If there’s anything else we can help with, don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Had a delivery this morning from dan at…

Had a delivery this morning from dan at fun bikes he was very polite offered good advice on the maintaining of the bike very helpful and good customer skills thank you happy customer

June 10, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Serens,

Thank you for your kind feedback. We’re really pleased to hear the delivery was handled so well and that the advice on maintaining your bike was helpful. It’s great to know the experience left you feeling confident and satisfied.

If you have any questions or need support down the line, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Had 2 separate orders and asked for…

Had 2 separate orders and asked for them to be combined! Went over the top and refunded the economy delivering charge too!

June 10, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Leon,

Thank you for the great feedback. We’re really pleased we could help streamline your order and make things a bit easier, and it’s great to hear the extra effort was appreciated.

If there’s ever anything else you need, our team is always happy to assist.

Kind Regards,
The Funbikes Team

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