Not sure where to start. I spoke very highly about this company and have given them an enormous amount of money. Someone named Ashala use to always help me. Today, being I'm in an urgent situation nee... See more
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They will give you funds based off your current income which can influx via increase or decrease overtime. However they charge you $55 and they take $55 from you once they deposit the funds into your... See more
Company replied
New customer. So far, so good. I am pleased that a service like fundo does exist to help self employed individuals such as myself. It's a bit expensive, but still worth it when traditional financi... See more
it wasn't great but it wasn't bad. i was pre-approved for 2500.00 but then after speaking with the nice lady who walked me through the paperwork, they only gave me 1400. all of my cash deposits were n... See more
Company replied
Company details
Written by the company
Fundo provides merchant cash advances to independent contractors, 1099 gig workers, and small business owners to help them with their business capital needs.
Contact info
3323 NE 163rd Street, 33160, North Miami Beach, United States
- 1-866-393-8636
- support@fundo.com
- fundo.com
3.5
Average
212 reviews
Replied to 14% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent company
Excellent company
The process is quick, clear and honest They help me whenever I need
Thanks for all
August 8, 2024
Reply from Fundo
Thank you for your kind words! We're so glad to hear that you had a smooth and transparent experience and that we could assist you whenever you needed support. We appreciate your trust and look forward to helping you again in the future!
Reply from Fundo
Thank you for your review! We're happy to hear that you found our explanation of options thorough and helpful. If you ever have any questions, we're always here to assist you!
Reply from Fundo
Thank you for your review! We're happy to hear that you had a great experience with our customer service. We’re always here to help and appreciate your support!
Reply from Fundo
Thank you for your kind words! We're glad to be here for you whenever you need us. Your trust means a lot, and we’re always ready to assist you!
Never received money at all
Never received money at all. Requested same day and it’s still not in my acct. I was also charged a fee for same day service.
August 2, 2024
Reply from Fundo
We're sorry to hear about this issue. If you haven’t received your funds as expected, we understand how frustrating that can be. Please reach out to our support team at support@fundo.com so we can investigate the delay and resolve this for you as quickly as possible. We appreciate your patience and the opportunity to make things right.
very greedy
very greedy, your service charge is stealing. you guys are not ready to help just ripe poor people there little earning, go and check what empower is doing
July 31, 2024
Reply from Fundo
We're sorry to hear that you feel this way. Our goal is to provide financial solutions for those who need them, and we strive to be upfront about all fees and terms before funding. We understand that every financial situation is unique, and we’re always open to discussing any concerns you may have.
If you'd like to speak with our team to review your loan details or explore possible options, please reach out to us at support@fundo.com. We're here to help.
Nothing to complaint
July 19, 2024
Reply from Fundo
We're glad to hear that you had a smooth and positive experience with us. If you ever need anything, we're always here to help!
Great customer service
July 25, 2024
Reply from Fundo
We're delighted to hear that you had a great experience with our customer service. We appreciate your support and are always here to help!
My agent was helpful and knowledgeable
My agent was helpful and knowledgeable. It was a fast process and I received the money I needed next day. This is my second time in 2yrs using this service.
July 25, 2024
Reply from Fundo
Thank you for your wonderful feedback! 😊 We're thrilled to hear that your agent was helpful and knowledgeable and that you had a fast and seamless experience. It’s great to know that you’ve trusted us twice over the past two years—we truly appreciate your loyalty! We're always here whenever you need us.
Reply from Fundo
Thank you for your review! We're happy to hear that you had a fast and hassle-free experience without the need for a phone call. We appreciate your support and are always here if you need us!
Expensive but very helpful and…
Expensive but very helpful and friendly. Highly recommend for folks who need an advance.
July 23, 2024
Reply from Fundo
Thank you for your honest feedback! We understand that costs can be a concern, but we're glad to hear that you found our service helpful and friendly. We truly appreciate your recommendation and are always here to assist whenever you need an advance.
Pure robbery
How can you say you lend someone $500 and took $125 for processing fee? This is terrible, and expect the person to pay you $1300 at the end. This is pure robbery. You are putting someone in a deeper mess because they were vulnerable.
July 17, 2024
Reply from Fundo
We’re sorry to hear about your frustration. We strive to provide clear and upfront terms before funding, including any fees and repayment details, so customers can make informed decisions.
We understand that borrowing costs can be a concern, and we’re always open to discussing options that may work better for your situation. Please reach out to our support team at support@fundo.com—we’d be happy to go over your agreement and address any questions or concerns.
Whenever i need a loan expeditiously i…
Whenever i need a loan expeditiously i can always count on Fundo! As long as you read your contract than you shouldn’t worry about what comes after..
July 3, 2024
Reply from Fundo
Thank you for your feedback! 😊 We're glad to hear that you can always count on Fundo when you need a loan quickly. Transparency is key, and we appreciate you emphasizing the importance of reading the contract to understand the terms. We're always here to help whenever you need us!
The application is easy and the answer…
The application is easy and the answer is to it, is fast. The second phase of the procedure is very expedict. The email, have fast responds, there is only from my personal point of view to be improved which is the phone calls.
July 17, 2024
Reply from Fundo
We're glad to hear that the application was easy and that you received a fast response. We appreciate your suggestion regarding phone support and are always looking for ways to enhance our service. If you ever need anything, don’t hesitate to reach out!
I was able to get the funds to get my…
I was able to get the funds to get my car fixed and back working.
July 18, 2024
Reply from Fundo
Thank you for your feedback! We're so glad we could help you get the funds needed to fix your car and get back to work. If you ever need assistance in the future, we’re always here to help!
God is great!
God is great!
I applied for a $500 loan without fully understanding the terms of agreement. Fundo does fixed rate (MCA) loans meaning if you get a $500 loan and pay it off early you’re still responsible for paying the full payback amount. In my case, that amount was $1300 for a $500 loan of which I received $400 because they charge a $100 processing fee.
Once I realized this, the funds were already approved to be sent to my account. The approval took place after business hours and the holiday was the next day. I was unable to call and cancel the loan but sent an email immediately requesting termination of the agreement. Fundo was very understanding and made an exception, took the $400 back and canceled the agreement. God is great!
July 3, 2024
Unprompted review
Reply from Fundo
Thank you for sharing your experience! We're glad we could accommodate your request and that our team was able to assist you in canceling the agreement. We always encourage customers to review the terms carefully, and we appreciate your understanding of our process. If you ever need assistance in the future, we’re here to help. Wishing you all the best! 🙌😊
It was a bit of a process
It was a lot of miscommunication, the ladies that helped though were friendly and quick! I did receive a small loan, and I am thankful!
July 17, 2024
Reply from Fundo
We appreciate your patience throughout the process and are glad to hear that our team was friendly and quick in assisting you. We apologize for any miscommunication along the way and will continue working to improve our process. We're happy we could provide the support you needed, and we appreciate your trust in us!
Reply from Fundo
Thank you for your review! We're happy to hear that you found the process quick and easy and that our customer service team was great. We appreciate your trust and look forward to assisting you again in the future!
Reply from Fundo
😊 We're thrilled to hear that Abby and her team provided great support and made it happen for you! We appreciate your trust and look forward to assisting you again in the future.
They were helpful with some issues and…
They were helpful with some issues and was able to correct it quickly
July 16, 2024
Reply from Fundo
Thank you for your feedback! We're glad to hear that our team was helpful in resolving your issues quickly. Providing efficient support is our priority, and we appreciate your trust in us. If you ever need assistance again, we're always here to help!
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