Fun Time Toy Company 

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Rated 5 out of 5 stars

Would recommend and will use them again lots of great toys to choose from, when contacted for an update the were very helpful

Rated 5 out of 5 stars

Really pleased with the Smoby medium garden slide. It came within a couple of days of ordering it with excellent tracking that let me estimate exactly what time it would arrive. Our 22 month old gran... See more

Rated 5 out of 5 stars

Amazing price on the product I ordered, best I could find anywhere. Website was fab and really informative on the product. Super fast delivery as well and everything packaged perfectly. Was hesitant u... See more

Rated 5 out of 5 stars

Prompt delivery of perfect toy kitchen that grand daughter has been enjoying every day over post Christmas holiday especially when cousins and friend join her as well. As previous reviews have pointed... See more

Company details

  1. Toy Store

Information provided by various external sources

We offer free next day delivery on most of our toys, just order before midday. We sell Little Tikes, Smoby, Kidkraft, Feber and Raleigh among many more great brands.


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(663)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyday Heroes wooden playset

Delighted with the purchase and can't wait for Christmas morning to see our little man's eyes !
Fun Time was the best price available.
There was an issue with delivery which was out of Fun Time's control. I spoke to Angela who was delightful and a replacement was delivered 36 hours later.
We will definitely buy from Fun Time again.

November 27, 2017
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Rated 5 out of 5 stars

The customer service with this company …

The customer service with this company is outstanding, the delivery superfast and the product (a little tikes wooden premium kitchen) is fantastic and at a reaally great price. Would definetly use againand recommend to family and friends.it was a pleasure dealing with them.

November 27, 2017
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Rated 5 out of 5 stars

Kidkraft let’s cook kitchen

Ordered this kitchen for my one year old granddaughter. It arrived within 24 hours. It was a very good price. All parts were easy to identify and numbered. Screws and bits were packed separately. My husband put it together in hour and 20 mins. My granddaughter loves it. She’s only had it a week so can’t say yet how well it will last but looks sturdy enough.
Only one problem 2 sets of screws have same letter of identification one set white and one set silver. White for outside, silver for inside. I had read reviews on this but forgot to tell my husband who didn’t see straight away and didn’t use correct ones. He was a little annoyed!! A perfectionist.

November 23, 2017
Unprompted review
Rated 2 out of 5 stars

Excuses... & disgraceful delivery service!

After ordering a smoby cash register for a Christmas gift. I waited nearly 2 weeks without receiving anything. So i contacted the company to be informed the product I had ordered was a pre order Christmas item.. I had no idea of this at the time of placing the order.. i was told the product as expected in the next week from the supplier.
So I waited.. few days later I receive an email to say the product (cash register) hadn't arrived on the delivery an I could cancel my order or wait for it.. so o decoded to wait..as I was assured I would definetly receive it before Christmas.
Granted.. I received the cash register toy within another week waiting... But delivery was disgraceful!
It was posted by courier... with no extra wrapping..or packaging what so ever. Literally just the Smoby Cash register packing..with a great big delivery address label & a bar code. Stuck on the original box.
A neighbour had taken in the parcel.. an a delivery note was through my door.. when I collected it from my neighbour I was in absolute shock at the condition of the box! One corner had all been bashed in & then along with the huge sticky address label which I can't remove without taking the original print off the box!! Very annoying when this is a Christmas gift for someone else!!
I would have at least expected the
Product to even be wrapped with a plastic cover or bag at least to protect it. Not just sent as I had just bought it from a shop!!

November 23, 2017
Unprompted review
Rated 3 out of 5 stars

Waiting ............but not now!

The original table top and one chair seat are damaged and I have contacted Fun Time Toy Company for replacements. Their last email said that they have sent the product details to KidKraft for a new table top and chair seat. I am waiting for them to arrive. When the new pieces come, and all is well, the star rating will increase.
Since writing the review all has been put right. Customer Services at Fun Time Toy Company and KidKraft have been fantastic. I cannot fault either company (5 stars or more each). The table and chairs set is delightful and went together easily with all pre-drilled holes in the right place. There is plenty of room to give each child their own space so come Christmas I can see two very pleased children having great fun playing at the table.

November 23, 2017
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Rated 1 out of 5 stars

Bought my item 26/10/2017

Bought my item 26/10/2017
It is 21/11/2017 today and I still do not have my item and when trying to find out any info, it took ages to speak to someone and then was told the item was still at the depot!!!!
Hope I get it for Christmas!!!!!!

November 21, 2017
Unprompted review
Rated 5 out of 5 stars

Excelled expectations

Excelled expectations! Really impressed and it is excellent quality and seems very sturdy! My little boy will love this on Christmas Day! Defiantly recommend.

November 20, 2017
Unprompted review
Rated 2 out of 5 stars

Poor service

Ordered a toy for my sons birthday. Item got lost with courier. Called to try and resolve this, but staff were not helpful. Had to keep calling back, each time was promised a call back which didn't happen. Patronising and rude staff. Not impressed.

November 20, 2017
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Rated 5 out of 5 stars

Placed an order for a item the …

Placed an order for a item the beginning of October which said would be delivered mid November. 11th November I got an email to say been dispatched and was with me the next day. Perfect service, no fuss.

November 17, 2017
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Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, 2 days.

Had some login issues on their website, but nothing major.

Would happily recommend

November 17, 2017
Unprompted review

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