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Rated 1 out of 5 stars

They cancelled my recent event saying a refund would come. It hasn't, despite emails. Nobody answers emails or the phone. Terrible customer service.

Rated 1 out of 5 stars

I hosted an event and have had terrible customer service. I haven't had my payout, despite my account settings saying 'paid'. Phones are never answered and emails are ignored. Also as a host, you don'... See more

Rated 1 out of 5 stars

Bad customer service. They took my money for the unlimited talks, and when my code didn't work, I didn't get a response from any of my emails, or anyone answer when I called multiple times! Also t... See more

Company replied

Rated 1 out of 5 stars

something is wrong on trustpilot site as my reviews are being erroneously marked as five stars I published a funzing experience sometime it did not get approved. The approval process took mon... See more

Company details

  1. Business Services

Information provided by various external sources

A community marketplace to discover and share the best local experiences, activities and things to do in your city.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Don't recommend at all

Booked a walk for three price and they happily took my money and confirmed. Contacted a few hours later by the 'host. Poorly written email to see he was cancelling due to 'work commitments'. The walk was due to take place only two days later so unlikely. No apology given and no information about refunds. I suspect I've been conned. Very unprofessional at best. First time I tried to use it and wanted to warn others to avoid as you are Likely to get scammed too.

May 26, 2018
Unprompted review
Funzing logo

Reply from Funzing

Hi Vicki,

Thank you for taking the time to leave a review, and we are very sorry to hear about your experience with this host.
As our site is run by individuals, this means that they are in control and responsible for their own experiences, and so unfortunately, it is out of our control if they cancel events and provide poor service. We have spoken with the host of your experience, and issued you with a full refund. If the host continues to handle bookings in this way we will remove them from the platform. If there its anything I can do to help the situation further please let me know. You can contact us at team@funzing.com

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Rated 5 out of 5 stars

An Amazing Funzing talks

I had an amazing evening at a Funzing Talk. Thank you Funzing! Keep up the good work.
Looking forward for my next talk

May 21, 2018
Unprompted review
Rated 1 out of 5 stars

Funzing my bum

Funzing my bum! I was looking forward to the killer clown talk by Paul Harrison and Jarred blancard, however I was never informed that it had been cancelled, I booked a hotel that I can’t get a refund for and I am a single mom of 4, and to top it off Paul Harrison is doing a talk 2 days earlier about serial killers, I would not bother ever again my advice AVOID

May 16, 2018
Unprompted review
Funzing logo

Reply from Funzing

Hi Nikki,

We are very sorry that your talk was cancelled. We only reschedule talks when it is necessary, and in this case moving the date was the only solution in the circumstances. This talk will now be taking place on 21st August, and we would be happy to offer you 2 free spots to come along and enjoy. If this is a little far from you, we are currently hosting more talks throughout the country, and can extend this offer to any talk that is convenient for you. We want to make things right for all of our customers, so if you still have any queries please give us a call on 02036373306 or pop us an email to team@funzing.com

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