Fantastic company excellent furniture. I bought a double bed it’s really well made and attractive. I paid £50 two lovely guys put the bed together and took the boxes away and they came in a Sunday g... See more
Company replied
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Review summary
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Reviews shaping this summary
All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... See more
Company replied
Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... See more
Company replied
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... See more
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Company details
Written by the company
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Contact info
20 High Street, HR9 5BZ, Ross-on-Wye, United Kingdom
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Beautiful chest of drawers.
June 1, 2026
Reply from furniture.co.uk
Thank you for your lovely review! We're delighted to hear that you're pleased with your chest of drawers and that it has met your expectations.
We really appreciate you taking the time to share your feedback and hope you enjoy your new furniture for many years to come.
Kind regards,
Furniture.co.uk Team
Good furniture
Good furniture. Furniture is lovely and well put together. Delivery guys were great.
June 1, 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the quality of your furniture and that it arrived well assembled.
It's also great to know that our delivery team provided excellent service. We'll be sure to pass your kind comments on to them.
We truly appreciate your support and hope you enjoy your furniture for years to come.
Kind regards,
Furniture.co.uk Team
Quick delivery and on time
Quick delivery and on time. Lovely shoe storage bench, looks great in our hallway, good quality and sturdy.
May 31, 2026
Delighted with this cabinet
A really well made and substantial kitchen cabinet that is very attractive. I love the whitewashed wooden counter top contrasting with such a pretty shade of green. Delivery went well and the piece was extremely well packaged. Would definitely order again.
May 31, 2026
Great company
Great company, my daughter loves her bedroom furniture, beautifully made 🥰 would highly recommend 🤗
May 30, 2026
Beautiful furniture
Very helpful delivery men, beautiful furniture which makes the bedroom look fresh and light, arrived promptly. Very happy with my purchase
May 24, 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback. We're delighted to hear that our delivery team was helpful and that you're pleased with your new furniture. It's great to know that it has helped create a fresh and light feel in your bedroom, and that everything arrived promptly.
We truly appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Amazing customer service
Amazing customer service. Fantastic delivery guys who arrived earlier than planned at our request. Very helpful customer service team and the product was spot on.
June 14, 2026
Unprompted review
Reply from furniture.co.uk
Thank you for taking the time to share your experience. We're delighted to hear that you received amazing customer service and that our delivery team was able to accommodate your request for an earlier delivery. It's also wonderful to know that our customer service team was helpful and that the product met your expectations perfectly.
We truly appreciate your kind words and your support. We hope you enjoy your purchase and look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your feedback. We're delighted to hear that you're pleased with the quality of your furniture and that it was delivered quickly.
We appreciate your support and hope you enjoy your purchase for many years to come. We look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Wonderful products and great service
Beautiful furniture, excellent quality and looks fantastic.
The service provided was superb. I paid for my items to be assembled and the two men couldn’t have been better. They were polite, professional and incredibly efficient. I’m over the moon with all eight items and wouldn’t hesitate in recommending this company to anyone. Perfect. Thank you
May 27, 2026
Reply from furniture.co.uk
Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with your furniture and that the quality and appearance have exceeded your expectations.
It's especially rewarding to know that our assembly team provided such a positive experience. We'll be sure to pass on your kind words about their professionalism, politeness, and efficiency.
We're thrilled that you're over the moon with all eight items, and your recommendation means a great deal to us. Thank you for choosing Furniture.co.uk—we hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Bedroom furniture Juliette
Furniture was delivered on time. No missing items. So far all seems to be good. Thank you.
May 18, 2026
Reply from furniture.co.uk
Thank you for your review! We're pleased to hear that your furniture was delivered on time, that everything arrived complete, and that you're happy with your purchase so far.
We appreciate you choosing Furniture.co.uk and hope you continue to enjoy your new furniture. If there's anything we can help with, please don't hesitate to get in touch.
Kind regards,
The Furniture.co.uk Team
I was over the moon with my plant table…
I was over the moon with my plant table , pure quality , I would buy from this company again for definite
May 18, 2026
Reply from furniture.co.uk
Thank you for your fantastic review! We're thrilled to hear that you were over the moon with your plant table and that you're pleased with its quality. Knowing that you'd happily buy from us again means a great deal to us.
We truly appreciate your support and hope you enjoy your new piece for years to come.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your wonderful feedback! We're delighted to hear that you were happy with our communication and service. Providing a smooth and positive experience for our customers is always our goal.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The Furniture.co.uk Team
Quality
Great service, they delivered promptly, and good quality furniture, and very pleased with purchase. Highly recommend.
May 16, 2026
Reply from furniture.co.uk
Thank you for your kind review! We're delighted to hear that you were pleased with the prompt delivery, the quality of your furniture, and your overall purchase experience. Your recommendation means a lot to us.
We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your review. We're delighted to hear that your delivery arrived on time and without any issues. We appreciate your feedback and hope you enjoy your purchase.
Kind regards,
The Furniture.co.uk Team
Sadly the Brooklyn chest of drawers…
Sadly the Brooklyn chest of drawers was too small for our needs. I called ahead before order and subsequent delivery to establish if the drawers would be deep but the team were unhelpfully unclear and directed me to the specs which on the surface seem roomy. Given this is an online company the customer service team should be able to assist with customers on the appearance and size of chests/furniture. Once ordered and delivered it was clear this chest would only be appropriate for small items of a baby’s clothes. Disappointed but the return and subsequent refund was quick.
April 13, 2026
Reply from furniture.co.uk
Thank you for your feedback. We're sorry to hear that the Brooklyn chest of drawers did not meet your expectations. We understand how disappointing it can be when a product isn't suitable for your needs, especially after seeking advice before placing your order.
We appreciate you highlighting your experience regarding the drawer dimensions and the product specifications. Customer feedback like yours is invaluable in helping us improve the information and guidance we provide to future customers.
If there is anything further we can assist you with, please don't hesitate to get in touch with our team.
Kind regards,
The Furniture.co.uk Team
Delivery was on time and packaging was…
Delivery was on time and packaging was excellent to protect the product. The wardrobe is excellent quality
May 10, 2026
Reply from furniture.co.uk
Thank you for your wonderful feedback. We're delighted to hear that your delivery arrived on time and that the packaging provided excellent protection for your product. It's especially pleasing to know that you're happy with the quality of your wardrobe.
We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Very happy
Always wary buying online but the furniture was as described and good quality. There was a slight issue with part of my order but customer service was brilliant and speedily rectified, you can’t ask for better than that.
April 12, 2026
Reply from furniture.co.uk
Thank you for taking the time to share your experience. We understand that buying furniture online can sometimes feel uncertain, so we're delighted to hear that your furniture met your expectations and was as described.
While we're sorry there was a slight issue with part of your order, we're pleased that our customer service team was able to resolve it quickly and efficiently. Your kind words mean a great deal to us, and we're grateful for your understanding and support.
We hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Professional & reliable company
This a genuinely professional and reliable company, which is a rarity these days. They responded to my e-mails promptly and they helped me while I was choosing the right wardrobe for my bedroom. On top of this they offer an excellent and fast delivery & assembly service to the room of your choice, and recycle all the packaging. All for a very good price. Our communal staircase is narrow, so is the entry hall, and I was worried about the delivery, but all went well. Some companies just sell you a wardrobe, this company helps you from the start till the end. Highly recommended!!!
May 29, 2026
Unprompted review
Reply from furniture.co.uk
Thank you so much for your wonderful review and recommendation. We are delighted to hear that you found our service professional, reliable, and supportive throughout your journey with us.
It's great to know that our team was able to assist you in choosing the right wardrobe and that our delivery and assembly service met your expectations. We're especially pleased that the delivery went smoothly despite the challenges posed by the narrow staircase and entrance hall.
Providing excellent customer support from the moment you start browsing through to the final installation is something we take great pride in, so your kind words mean a great deal to us. We're also glad that our packaging recycling service added to your positive experience.
Thank you for choosing us. We hope you enjoy your new wardrobe for many years to come.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you for your kind feedback. We are delighted to hear that you were happy with the service and found the collection process professional.
Your comments are greatly appreciated and will be shared with the team.
Kind regards,
The Furniture.co.uk Team
Reply from furniture.co.uk
Thank you so much for your lovely feedback. We are delighted to hear that your item was delivered with care and that you are happy with how beautiful it looks.
We truly appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
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