FurnitureCart Reviews 

1,011
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Bought a leather chair from Furniture Cart online including free shipping, paid with a credit card. 7 days later I received an email to contact them by phone. 3 days later I was able o talk to them, (... See more

Rated 5 out of 5 stars

My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When... See more

Rated 5 out of 5 stars

I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be re... See more

Rated 5 out of 5 stars

I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was eas... See more

Company details

  1. Furniture Store

Information provided by various external sources

FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,011)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience all around

Love the bar and back bar I received. Good quality furniture! I had very good communication with the company. The delivery team I had was awesome and careful with my order.

April 25, 2024
Rated 5 out of 5 stars

Great buy

The bar furniture did not disappoint at all. Beautiful piece. Great craftsmanship. Strongly built and amazing stone top. We all love it. You had the best price, so that was a plus. Delivery went well.

April 26, 2024
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Rated 5 out of 5 stars

Great Customer Service

Ordered a bar, customer service was very helpful with delivery questions and updating with delivery status. Instructions didn't come with the bar but they were able to get them sent to me quickly. Great experience.

April 23, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered a sectional

I ordered a sectional. The brand was Ashley. The name of the couch was Lindyn but what I received from furniture cart was a knock off. I waited over a month for my couch to be delivered. It was delivered today. I unwrapped it and you can obviously tell by the quality that is not made by Ashley. I have purchased Ashley furniture before and they come with tags that say Ashley on them but the one I received today has a tag that says millennium. I wasted over $1500 on a knock off that is poorly made. Thank you. Furniture cart for the great experience.

April 2, 2024
Unprompted review
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Reply from FurnitureCart

Dear Danielle Baye,

Thank you for sharing your feedback regarding your recent purchase of the Ashley Lindyn sectional from Furniture Cart. We appreciate the opportunity to address your concerns and provide clarification regarding the product you received.

The tag on your sectional that reads "Millennium" is actually part of Ashley's categorization for products with high-end features, such as ultra-plush high-resiliency foam, which is present in the Lindyn model you purchased. This categorization does not indicate that it is a knockoff but rather denotes specific features and quality standards.

To further verify that your sectional is indeed an authentic Ashley product, we recommend checking the bottom of the furniture where you should find a tag with the model and serial number, confirming its authenticity.

We understand the importance of accurate feedback and request that you consider removing the review that inaccurately accuses us of selling knockoff products. If you have any further questions or concerns about authenticity, please feel free to contact Ashley Industries directly at 866-436-3393.

Thank you for choosing Furniture Cart, and we appreciate your understanding.

Best regards,
Furniture Cart Customer Service Representative

Rated 5 out of 5 stars

Great communication

Great communication, anytime I called. They answered. Explained the delivery process well. The product came in without any damage and exactly what we ordered. I was worried a little as I saw some bad reviews. However, all worked out and even Wayfair has bad reviews. I decided to use Furniture Cart as they saved me for the same item over $400.00 compared to Wayfair

March 28, 2024
Rated 4 out of 5 stars

No Communication from Company Updatwd review)

I can't say anything about the furniture at this point because it hasn't been delivered. It said on their website 2-4 weeks for delivery and it's going on 7. I've emailed them and they said it was at the warehouse last week and I would get an email for delivery. Still nothing. If there is a delay I would think they would keep you informed, but so far I haven't received anything since I ordered in early February.
We received our furniture on 4/2. The guys that delivered it did a great job. Furniture is really nice. I wouldn’t have written the original review if they had updated me on the delay. Hopefully they will do that in the future.

March 27, 2024
Unprompted review
FurnitureCart logo

Reply from FurnitureCart

Dear Brian,

We sincerely apologize for the delay in delivering your order and for the lack of communication regarding its status. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.

We understand your frustration with the extended wait time, especially considering our advertised 2-4 week delivery timeframe. We apologize for not keeping you informed about the delay and any updates regarding your order.

We're pleased to inform you that your order was delivered yesterday. We regret any inconvenience this delay may have caused and assure you that we are taking steps to improve our communication and delivery processes to prevent such occurrences in the future.

If there's anything else we can do to make your experience better or if you have any further concerns, please don't hesitate to reach out to us directly.

Thank you for your understanding, and we appreciate your patience.

Thank you for shopping at FurnitureCart.com

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Rated 5 out of 5 stars

Perfect transaction!

Everything went perfect from the purchase to the delivery. I had white glove service and the men were polite and assembled my bedroom very quickly. I was apprehensive about making such a large purchase on line with a company I had never heard of but, Furniture Cart proved to be professional and reliable. Great Job!!!

February 4, 2024
Rated 5 out of 5 stars

Furniture Cart purchase was great and…

Furniture Cart purchase was great and delivery was awesome. The only problem that I had was I did not receive confirmation of my order for almost a month. I checked the site and my order number wasn't listed and the couch never came out of our account. On the day I was going to call to find out what happened to my order the confirmation came through month later! So I was in a bind and had to transfer the funds to pay for the couch when I realized it never came out and ended up using it for something else.

February 12, 2024
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Rated 5 out of 5 stars

Great all-around service

Delivery was on-time
The furniture was in perfect condition - no damage
Driver and helper unpacked, allowed me to inspect, and cleaned everything up. Couldn't have been more happy with the service.

February 13, 2024
Rated 5 out of 5 stars

One HAPPY customer.

I would like to start by saying that I absolutely LOVE my new bed!
The delivery time was about 2 weeks longer than anticipated, but good things are worth waiting for.
When it arrived, it was wrapped very well and was damage free.
Communication was great between Furniture cart and the delivery team.
A great experience and wonderful quality, if you do not mind waiting.

February 13, 2024
Rated 1 out of 5 stars

let me just say furniture cart dispatched…

let me just furniture cart dispatched this worthless delivery service to deliver my furniture.

they gathered the trash from the front door only to place it in the middle of the yard.

I watched them clean up around my front door. Soon as a closed my
Door they left With the trash still in the yard.

February 12, 2024
Unprompted review

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