Bad after sales service
Having ordered bedroom furniture on line from this company , Delivery was arranged for Sunday 12h July, when asked if they took old furniture away reply was yes for £50 extra to which I agreed, When delivery arrived there was just one chap on his own I asked how he would manage old wardrobes on his own he said he didn't know he was supposed to be taking them . When I explained arrangements with the seller and £50 he said that wouldnt even cover him to get rid of it. More lkke £80 was the cost of that. I said he could take order back . We agreed if I gave him £80 he would take it away. I informed seller on Monder 13 th and he said he would find out from delivery team and get back to me about it. Now this is the part that has made me angry after numerous messages and txts from me I have not heard a thing from him, seems he is choosing to ignore my messages 😐, quite rude I think and not very good customer service. Its like they got your money and don't want to deal with problems after . When thinking of ordering furniture, he got back to every message very quickly, pity he hasn't got the decency to do the same with complaints
