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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, often highlighting the good quality of materials and sturdy construction. Reviewers also frequently praise the efficient delivery service, noting that items arrive on time and sometimes even ahead of schedule. The customer service team receives positive mentions for being helpful and cooperative, assisting with orders and customizations. However, some people were dissatisfied with the product itself, describing certain items as low quality, cheap, or defective, with issues like mismatched colors or structural problems. A few other people also felt that their orders were problematic, citing instances of receiving incorrect products or experiencing significant delays and lack of communication regarding their purchases.

What people talk about most

Product

People report ambiguous experiences with product quality. Many customers praise the good quality foam,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the good quality foam, fabric, and overall... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

This Furny sofa instantly made our living room feel more alive and welcoming. Its plush comfort makes everyone feel at ease the moment they sit down. We’ve already shared so many meaningful conversati... See more

Rated 5 out of 5 stars

Furny is an amazing furniture company. I ordered a customised sofa from them and they delivered in 3 days! Their furniture is affordable and of high quality. Must buy from them. I also want to poi... See more

Rated 5 out of 5 stars

Perfect sofa cm bed as shown on website. Best part is that customer care went extra mile to ensure that delivery is done on my preferred date . Kudos


Company details

  1. Furniture Store
  2. Furniture Manufacturer
  3. Living Room Furniture Store
  4. Sofa Store

Information provided by various external sources

Want to buy sofa set? Visit Furny.in an ultimate sofa set online shopping site that offers best fabric & leather sofa sets in India at low prices. Available in different size. Click here to purchase sofas online.


Contact info

3.8

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Worth for money

I purchased a 3-seater sofa and found it to be great value for money. The customer service and delivery experience were excellent. I would definitely recommend Furny!

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

Good sofa-come-bed

Good sofa-to-bed. Model name: Chanelle 3 seater sofa-to-bed.
Good quality foam used. Looks are also good. Conversion to bed is smooth and simple.
Quality of wood can be improved and sofa can be made more durable as sometimes it slightly wobbles when two people are seated on it.
Otherwise good 👍

April 16, 2026
Unprompted review
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Rated 3 out of 5 stars

Delivery delay

Delivery delay, needed follow up, they promise without knowing their back orders. WhatsApp response is slow/delayed. Emails not working.

If we can on top of the communication and follow up, they respond and support well. Product quality is good and worth for money.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

This is a FRAUD Company

This is a FRAUD Company, DO NOT BUY THEIR FURNITURES, They sell 2nd hand after polising it, and once you buy , in any circumstance you cannot return the product.

They don't response to your calls not on mail.. I urge everyone NEVER Buy from them, also all the good review on AMAZON ARE PAID REVIEWS. not an honest and real.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect Furny

I ordered an L‑shaped sofa from Furny, and I’m very happy with the overall experience. This was my first time buying furniture, and the sofa was delivered on time, exactly as promised. The material quality is excellent, and it feels sturdy and well-finished. I was also impressed with the service support, which was responsive and helpful throughout the process. Overall, a smooth and satisfying purchase. Thank you, Furny!

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Product is very good

Product is very good. Order done on urgent basis and yet was delivered on time. Customer support executives are very Cooperative and supportive and kept updating about the shipment of the product.

March 15, 2026
Unprompted review
Rated 4 out of 5 stars

2 seated sofa - bed

I had ordered 2 seater sobed and it was delivered in 2 days. I had some customisation done for foam. Overall the sofa looks good and not quality issue so far for fabric and foam.
Simran from customer care team supported well during my shopping and helped me understand customisation and final look details.
Thanks you

March 14, 2026
Unprompted review
Rated 4 out of 5 stars

I got the sofa a

I got the sofa a
Day ago. So far I like the colour, it gives that rich finish looks at good reasonable price. superb customer service and fast delivery.

March 15, 2026
Unprompted review
Rated 4 out of 5 stars

Affordable and classy sofa/bed

I really liked Furny's 6 seater sofa/ bed with storage. It looks premium, good quality. Fabric is very high quality.

Keep in mind, the 6 seater includes 2 Puffys which count as 2 seaters, so the sofa itself can accomodate only 3 adults comfortably.

When you extend it as a bed, it looks spacious but remember 2 people can sleep horizontally but vertically it only extends until the knees.

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

This was the first time ordering from a…

This was the first time ordering from a new website and the experience was absolutely amazing. I have ordered a sofacumbed the quality of the product is very premium. I have thought that I would receive a standard quality product according to the price range but it really surpassed my expectations the quality they are providing at this price range is truly unbelievable!! Their customer representative was also very helpful and cooperative and ordering a customized product was hassle free because of them, they kept me updated at every stage of the delivery. Also their delivery executive was very cooperative and helpful he didn't take any shipping or installation charge. Overall my experience from ordering Furny was truly amazing!!

March 5, 2026
Unprompted review

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