Fyneartbeauty Reviews 

105
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the outstanding quality of the items and the beautifully designed packaging that feels genuinely luxurious during everyday use. Furthermore, buyers appreciate the incredibly fast support team, noting that staff members are always polite, attentive, and ready to assist with any questions. Some reviewers were not happy with specific products, describing unexpected skin irritations and shades that differed completely from the online advertisements. A few individuals also noted frustrations regarding delayed email responses and a complete lack of assistance from customer service when handling complaints.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the cosmetics as amazing and... See more

Customer service

People report positive experiences with customer service, consistently praising the team for rapid responses,... See more

Quality

Reviewers mention positive feedback about quality, frequently highlighting top-tier ingredients, sleek and... See more

Staff

Consumers find staff to be positive, highlighting incredible support from team members who provide fast and... See more

Response time

Users describe positive interactions with response time, frequently praising the team for rapid and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast at getting back to you as a winner on a Wednesday they have told me my winnings should be with me by Friday so happy!! Myself and my daughter love Fyne and its all we use Fantastic products... See more

Rated 5 out of 5 stars

Absolutely gorgeous luxurious products, which are my go-too for any skin care and makeup products. I've even got friends and family to try, and they too are now 'hooked'. Would highly recommend, gi... See more

Rated 5 out of 5 stars

First time customer but fantastic customer service. I won a double up on the live stream and was dealt with super quick and professionally. Thanks Kelvin!

Rated 5 out of 5 stars

I’ve ordered so much from Fyne and not only is the quality amazing but whenever I’ve had to contact their customer service team, they always get back to me quickly and get everything sorted. 10/10 def... See more


4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(105)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered twice this week

Ordered twice this week. Once in Libbys live. She was so knowledgeable about the fyne products and was just so engaging in general. I also win a free giveaway on the live, just by placing an order. So happy with my experience. Thanks so much :) xx

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous luxurious products

Absolutely gorgeous luxurious products, which are my go-too for any skin care and makeup products. I've even got friends and family to try, and they too are now 'hooked'. Would highly recommend, give them a try, you won't regret it.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fyne products are amazing

Fyne products are amazing. Everything I’ve had has been incredible. The cream is so hydrating, gentle on the skin. I can’t fault it. The customer service is fantastic. Thank you to Luke, Kelvin and the team. They go above and beyond to help you

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer care

Customer care is absolutely shocking I wrote them an email almost a week ago and no one has bothered to reply to me. Last time they get any custom from me! Some time ago they also didn’t refund me for a concealer that I didn’t like because I didn’t send the packaging back! What were they going to do? Re sell it! Gross

April 8, 2026
Unprompted review
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Rated 1 out of 5 stars

STAY AWAY! Awful products!

This has been an extremely disappointing and frustrating experience. The lipstick I received is of shockingly poor quality—very difficult to apply and completely different in colour from what was advertised on the website. It is misleading at best and feels like false advertising.

To make matters worse, when I raised the issue, I was told that no refund or exchange would be offered. This is completely unacceptable, especially when the product clearly does not match its description.

The lack of quality control and complete disregard for customer satisfaction is deeply concerning. Based on this experience, I have no confidence in this company or the safety of their products and would strongly advise others to avoid purchasing from them.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest company

Place 3 orders that stated 1 free gift with every order over 30 pounds they didnt send them, i messaged them and said only on orders over £30 I paid £35 for for each order and bought 2 of them and a £55 pounds large one also £25 on another iteam( alot of money) The seller wasn't very helpful I had a feeling they would give me problems with my returns because of the way they delt with me and i was right they did, they tired to keep my refund and said they didn't receive returned parcels back. Thankfully I had alot of proof videos and photos and receipts. DON'T order from these people that are NOT professional and try and swing you out of your money and they don't send everything to you. they are very dishonest. Don't order anything from them.
I had to buy other gifts for my mother and daughter mothers day. They ruined everything and I became very unwell . I will make sure I tell everyone how DISHONEST FYNE IS! I had a terrible experience that I haven't experienced with any other company before. I dont recommend , at your own risk.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother ordering

Ordered one of the sets (xmas present) so only opened the mascara. It was gloopy and clumped together. Scraped the excess off and applied a small amount. Felt like it didn't dry all day. But then it peeled off like elastic glue. Save your money and go for better brands. Even primark knocks spots off this set. Tried to explain what happened and customer service didn't want to know.

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered skin tint cushion foundation

Ordered skin tint cushion foundation, shade is completely off and I also ordered the duo blush in pink punch. I used both products immediately as I was eager to try them. However, quite disappointed in the quality of them both, I reacted to them, my skin broke out in small spots and I don’t have spots normally. I haven’t ever broken out in spots like this. I tried it again later and the same thing happened. So will defo have to throw away the foundation. Only keeping the blusher to use as a mirror, it’s a shame as it looks like it would be a luxury brand. Unfortunately not. The only thing that’s positive is the look of the packaging, wouldn’t recommend buying these items.

January 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Not as advertised!

Ordered a deep pink lipstick. Received a nude colour. Nothing like advertised. The colour is stamped on the box so they didn’t send the wrong colour. They just mislead you on their website.
Just received a reply: they offered me another lipstick! I cannot have a refund because I opened the box! According to the Consumer Act, they cannot refuse because you don’t know the colour is wrong unless you open the box and see the lipstick.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Just received lip set

Just received lip set, liner and hair wand which was a free item looks great for the money happy with it delivery fast through tik tok. All good if stays on

December 29, 2025
Unprompted review
Rated 2 out of 5 stars

Skincare made my face so sore

I dont normally leave reviews however I bought the skincare bundle and it wasn’t cheap! I used the cleanser and then after put the night cream on my face and within seconds it started burning me, I had to go and wash my face with warm water to get it off. It hurt!!! After wiping it off I didn’t know what to put on my face so I put Vaseline to try sooth it. The next day my face hurts so bad under my eyes, there’s red patches that are so sore just from moving my face. I’m so upset by this experience.

The packaging is luxe however I don’t feel like the products reflect that. I don’t have any skin conditions or anything that the products may have aggravated.

December 20, 2025
Unprompted review

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