Fyxer Reviews 625

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in managing emails, generating accurate meeting notes, and adapting to individual writing styles, significantly reducing time spent on these tasks. Many people highlight the artificial intelligence as a valuable asset that genuinely adds value and improves productivity. The rapid response times from the company are also frequently mentioned as a positive aspect. However, some customers experienced issues with the service, particularly regarding email categorization and the functionality of auto-respond drafts, finding them not always accurate or helpful. A few other people also felt that the customer service, especially when trying to cancel, was not always satisfactory, with interactions primarily handled by AI bots that did not resolve their concerns.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ability to save time and mental... See more

Product

Users describe positive interactions with the product. Many reviewers praise it as an "absolute game changer"... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight the speed and... See more

Service

People report ambiguous experiences with service. Many customers praise the service, highlighting its... See more

Artificial intelligence

Reviewers express satisfaction with the artificial intelligence features. Many customers highlight that the... See more

Based on these reviews

Rated 5 out of 5 stars

This is the best tool I have ever worked with. Many AI tools does not really add value, just another layer. Fyxer not only reduce my time replying on emails with 80%, Fyxer also keeps track on fol... See more

Company replied

Rated 5 out of 5 stars

With an inbox that sometimes reaches 150 emails a day, Fyxer truly makes a difference. All messages are neatly categorized, and draft replies are prepared and ready for review. I also no longer need t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic purchase. I did not finish set-up and the tool still went full into activation mode and sorting all emails immediately. ALSO, I was not expecting the meeting Bot, but it's way bet... See more

Company replied

Rated 5 out of 5 stars

Fyxer.ai is a smart, practical AI assistant that genuinely helps reduce email overload. It summarizes messages clearly, flags what actually matters, and is built with strong privacy protections. What... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Software Company

About Fyxer

Written by the company

Fyxer is your intelligent digital assistant, built to save you time, reduce inbox stress, and keep you focused on what matters most. If you're spending hours each day sorting through emails, drafting replies, or juggling meeting logistics - Fyxer takes care of all that, quietly working behind the scenes to simplify your workflow.

What can Fyxer do for you?
- Smart Email Categorization to instantly organize your inbox
- Draft Replies in Your Voice so you never have to start from scratch
- Meeting Summaries with automatic follow-ups inside your inbox
- Smart Scheduling Link to eliminate back-and-forth coordination

Fyxer learns from how you write, what matters to you, and how you manage your day - and gets better the more you use it. It integrates directly into your existing Gmail or Outlook inbox, so there's no need to switch apps or learn a new system.

You’ll also get helpful onboarding, fast support, and a team that actually listens to feedback. Fyxer is here to make your workday smoother, saving you an hour a day one email at a time.

The Fyxer AI promise

Written by the company

We’re here to save you an hour a day, every day.
Fyxer AI is built to save you time, and we back that with real, human support. We listen, we improve, and we care about getting it right for you. We know that trust is earned - so we take every piece of feedback seriously and always aim to respond with transparency, empathy, and speed. Our mission is to make your life a little easier every day.

Contact info

4.0

Great

TrustScore 4 out of 5

625 reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not functioning as sold

The 'automatic' draft function didn't not work as expected, despite numerous attempts to rectify and checking co-workers setting which were the samenas mine. The product did not work as sold or promised.

January 19, 2026
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Reply from Fyxer

Hi Simon,

Thanks for this feedback. We're sorry the drafts didn't work for you.
That shouldn't have happened, especially after you tried troubleshooting and comparing settings with colleagues. The drafts should work consistently (and automatically) with the Drafts setting enabled in your dashboard (app.fyxer.com) as well as with conversation view turned on in your email client.

We've emailed you to set up a call and get this resolved.

Fyxer

Rated 3 out of 5 stars

Fyxer hasn´t connected to my meeting…

Fyxer hasn´t connected to my meeting recently and I`m loosing recaps and transcription.
I don´t see Fyxer in the waiting list in my Meet meetings, so I`m not able to let it in.

January 19, 2026
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Reply from Fyxer

Hi Alejandro,

Thanks for sharing this feedback. This is usually a setup issue.

Quick things to check:

1) Meeting recording toggle is enabled in your dashboard under Notetaker > Upcoming
2) Calendar invite was created before the meeting started (if not, manually add the notetaker from your dashboard)
3) Google Meet link is the primary link in the invite, not in the description
4) Third-party apps are allowed by your Google Workspace admin

We've emailed you directly to help resolve this.

Fyxer

Rated 4 out of 5 stars

It takes a little getting used to at…

It takes a little getting used to at first, but then you really save time. It's also important to set everything up precisely. The nice thing is that it gets better and better.
I wouldn't want to be without Fyxer now!

January 19, 2026
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Reply from Fyxer

Hi Christian,

Thanks for this great feedback - we appreciate it!

Fyxer

Rated 3 out of 5 stars

It is okay

It is okay, I like the idea of this. But I think it has a lot to learn. The scheduling meetings and drafting emails are great. But sometimes the knowledge it spits out of thin air is so random and not right. But I will keep using it .

January 19, 2026
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Reply from Fyxer

Hi Ollie,

Thanks for your feedback. You’re right that while scheduling and drafting are strong today, the AI can sometimes miss context or make assumptions it shouldn’t.

The good news is that Fyxer learns over time from your corrections, tone, and preferences, and we’re continuously improving how it grounds responses in real context.

We've reached out to you directly to help with some setup tips.

Fyxer

Rated 3 out of 5 stars

Great concept

Great concept, difficult to customise, challenging to get it to work effectively with Outlook which is synced to a Gmail inbox. Auto-respond drafts are pretty good about 50% of the time. Calendar integration needs lots of work. Overall, worth it ...

January 19, 2026
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Reply from Fyxer

Hi Richard,

Thanks for taking the time to share your feedback. You’re right that when Outlook and Gmail are synced together, setup can feel more complex - and we understand how that can make customization and calendar behavior harder than it should be. Fyxer is designed to work for Gmail or Outlook in their native applications.

We've reached out to you directly to offer 1-1 support, looking forward to connecting.

Fyxer

Rated 5 out of 5 stars

Time Saver + Follow-Up Assistant

Saves me so much time and operates like an assistant that I desperately need. This tool helps set me up for success and makes follow-ups so much easier.

January 19, 2026
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Reply from Fyxer

Hi Shanaye,

Thanks for the great review - we appreciate this!

Fyxer

Rated 4 out of 5 stars

I love the draft email feature

I love the draft email feature, nothing else I find useful / its too redundant with other processes I have.

January 19, 2026
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Reply from Fyxer

Hi Dave,

Thanks for the honest feedback. Glad the draft emails are working for you.
We understand some features might not fit your workflow. You can turn off what you don't need so Fyxer only handles what saves you time.
If you'd like help adjusting your setup, email support@fyxer.com.

Fyxer

Rated 3 out of 5 stars

Sometimes put important emails to…

Sometimes put important emails to marketing or junk.

January 19, 2026
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Reply from Fyxer

Hi Patrick,
Thanks for flagging this, we understand how frustrating it can be when an important email ends up in the wrong category. Fyxer’s categorization is designed to improve over time, but you can help fine-tune it by adding custom rules in your Fyxer dashboard (app.fyxer.com) to make sure specific senders are always treated as important.

If you’d like help setting this up or reviewing your settings, we have reached out to you directly offering a support call.

Fyxer
.

Rated 4 out of 5 stars

Hardening the calendar app

I wish you would make the calendar a bit more robust allow me to put in buffers and rescheduling abilities.

January 19, 2026
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Reply from Fyxer

Hi Joe,

Thanks for the feedback - that's really helpful. You're right that buffers and easier rescheduling would make calendar management smoother. Right now Fyxer focuses on smart scheduling and coordination. We're sharing your feedback with the product team as we improve the calendar features.

Fyxer

Rated 1 out of 5 stars
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Reply from Fyxer

Hi Carol,

Thanks for flagging. We've reached out to you directly to offer a 1-1 support call to resolve this.

If you're looking to cancel entirely, you'll need to first disconnect your email and calendar under integrations in your dashboard (app.fyxer.com), then click into your profile bottom left and close account.

Fyxer

Rated 4 out of 5 stars

Happy Customer

It works well. I want it to be a bit more intuitive. Linking relevant emails and inbox history.

January 18, 2026
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Reply from Fyxer

Hi Dexter,

Thanks for the feedback. Glad it's working well.
This feedback helps us improve our product, thanks again for sharing.

Fyxer

Rated 3 out of 5 stars

I'm losing email

I'm losing email, and I'm not sure how to find them. I reached out to you guys with no help. Love the draft email. and the recording of the meeting.

January 19, 2026
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Reply from Fyxer

Hi Narmeen,

Sorry about the experience you've had so far. We've reached out to you directly to offer 1-1 support - we can turn this around for you with a few setting changes and best practice tips. Looking forward to connecting.

Fyxer

Rated 1 out of 5 stars

Bad app

Bad application.

January 19, 2026
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Reply from Fyxer

Hi Erjon,

We've reached out to you directly to offer 1-1 support. It would be great to understand your feedback and help turn your experience around.

Fyxer

Rated 5 out of 5 stars

Quality of offering

We had a few minor issues when first starting out with Fyxer. Customer support was really effective, and Alexa took time to understand our feedback and deep-dive into potential solutions.

As a business we went to the market to see alternative solutions - we quickly found from our research and testing the Fyxer product is far superior than anything in the market.

We have trust with Fyxer speed future upgrades will solve our minor issues.

Impressed end-to-end.

January 19, 2026
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Reply from Fyxer

Hi Darren,

Thanks for taking the time to write this. Knowing you looked at alternatives and chose Fyxer means we're building something that works. Alexa will be pleased to hear the support helped. We're always looking for ways to improve. Appreciate your trust while we build.

Fyxer

Rated 5 out of 5 stars

Eccellant

Exceptionally well, saved hours and hours of my time in writing drafts, the drafts read my mind well and it was very close to what I would have responded in first place.

The labels were more than useful

I would strongly suggest fyxer.comto any individual or customers.

January 19, 2026
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Reply from Fyxer

Thanks Sambath for this great review, we appreciate it!

Fyxer

Rated 4 out of 5 stars

Bit too fussy but good at organising

Bit too fussy but good at organising

January 19, 2026
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Reply from Fyxer

Hi Melanie,

Thanks for the feedback. Please make sure to spend 5-10 minutes in your dashboard (app.fyxer.com) to customize Fyxer to your workflow. If you need any help or 1-1 support, please get in touch support@fyxer.com

Fyxer

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I tried this out for my job. It was already linked to a colleagues email. I cancelled my account before the end of the free trial. They charged me for a full month anyway. They sent the receipt to his email, since it wouldn't let me set up with my email. I emailed customer service about it. They said my account was still active even though I have no access to any of the features anymore, and I was past the window for a refund. And they still haven't cancelled my account apparently!

As for the product itself, it was not very helpful and def not worth $50 a month. But don't even do the free trial because they will screw you with billing!

January 23, 2026
Unprompted review
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Reply from Fyxer

Hi Audrey,

We're sorry this happened. The account setup issue and billing confusion shouldn't have occurred.

We've requested your details directly with you so that we can reach out to you and resolve immediately.

Fyxer

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