This is the best tool I have ever worked with. Many AI tools does not really add value, just another layer. Fyxer not only reduce my time replying on emails with 80%, Fyxer also keeps track on fol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
With an inbox that sometimes reaches 150 emails a day, Fyxer truly makes a difference. All messages are neatly categorized, and draft replies are prepared and ready for review. I also no longer need t... See more
Company replied
Absolutely fantastic purchase. I did not finish set-up and the tool still went full into activation mode and sorting all emails immediately. ALSO, I was not expecting the meeting Bot, but it's way bet... See more
Company replied
Fyxer.ai is a smart, practical AI assistant that genuinely helps reduce email overload. It summarizes messages clearly, flags what actually matters, and is built with strong privacy protections. What... See more
Company replied
Company details
About Fyxer
Written by the company
Fyxer is your intelligent digital assistant, built to save you time, reduce inbox stress, and keep you focused on what matters most. If you're spending hours each day sorting through emails, drafting replies, or juggling meeting logistics - Fyxer takes care of all that, quietly working behind the scenes to simplify your workflow.
What can Fyxer do for you?
- Smart Email Categorization to instantly organize your inbox
- Draft Replies in Your Voice so you never have to start from scratch
- Meeting Summaries with automatic follow-ups inside your inbox
- Smart Scheduling Link to eliminate back-and-forth coordination
Fyxer learns from how you write, what matters to you, and how you manage your day - and gets better the more you use it. It integrates directly into your existing Gmail or Outlook inbox, so there's no need to switch apps or learn a new system.
You’ll also get helpful onboarding, fast support, and a team that actually listens to feedback. Fyxer is here to make your workday smoother, saving you an hour a day one email at a time.
The Fyxer AI promise
Written by the company
- We’re here to save you an hour a day, every day.
- Fyxer AI is built to save you time, and we back that with real, human support. We listen, we improve, and we care about getting it right for you. We know that trust is earned - so we take every piece of feedback seriously and always aim to respond with transparency, empathy, and speed. Our mission is to make your life a little easier every day.
Contact info
United Kingdom
- fyxer@fyxer.com
- fyxer.com
4.0
Great
625 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doing more in less time
I love using Fyxer for drafting emails. It saves me so much time because as soon as someone sends an email, my draft is already there and waiting for me. I can tweak it and send in 2 minutes. I gave Fyxer some background information about my business as well in the uploads area so the drafts' information is coming from the knowledge base as well as the historical email responses. It learns what I like and don't like and has been adjusting as time goes on. It is SO helpful, especially in sales when you are answering a lot of the same questions all the time.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you so much for the wonderful feedback Jill!
We are glad to hear that Fyxer is helping you save time by preparing drafts instantly and learning your tone of voice and style of writing effectively. It is also great to know that using the Custom files feature made the drafts even more relevant for your business. We are happy to see how helpful this has been for your sales workflow.
If there is anything else we can do for you, please reach out to our team at support@fyxer.com
Fyxer
Fyxer is game-changing
Fyxer is game-changing. After adopting a few minor modifications to my email workflows, I have significantly reduced the time required to go through the hundreds of emails I receive each week. The improved, prepared responses are also much better than previous versions, which makes this indispensable now.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you so much for the lovely feedback Rus!
We are happy to hear that Fyxer has become a valuable asset in your daily email communication. It is also great to see that the Drafts prepared in your inbox effectively match your tone of voice and writing style.
If there is anything else we can assist with, please reach out to support@fyxer.com
Fyxer
Intelligent draft replies and tight…
Intelligent draft replies and tight integration with Outlook online and desktop. a great time saver without the compromise on communication quality.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you for the lovely review Sean!
It is great to hear that Fyxer is helping you save time on admin tasks and prioritize the work that truly matters in your inbox. We are also glad that the draft responses are matching your tone of voice.
Should you need anything else, the team is at your disposal at support@fyxer.com
Fyxer
Just getting started with Fyxer
Just getting started with Fyxer. So far so good! I like the email feature. Look forward to see what else it does.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you for the kind review Tim!
We are glad to hear that with Fyxer’s email categorization, your inbox is filtered by priority, so you can always focus on the most important tasks first.
Fyxer also offers other valuable features, including automated draft responses, the meeting notetaker, individual and team scheduling links, the chatbot, and much more. All of these features are available in your Fyxer dashboard (https://app.fyxer.com/)
If there’s anything we can assist with, please don’t hesitate to reach out to support@fyxer.com
Fyxer
Email Pain Relief
If you deal with a high volume of emails daily, this is a game changer!
One of the single biggest time saving applications in my business. Well worth the investment.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you for the lovely review Lee!
We are happy to hear that with Fyxer's email categorization feature your email client is filtered by priority, so you always know what matters most. We will be sure to pass your kind feedback on to our team.
If there is anything else we can assist with, please let us know at support@fyxer.com
Fyxer
The automatically generated meeting…
The automatically generated meeting notes are superb and make my life so much more efficient. The categorisation of emails also helps to clean up my inbox and focus on the most important things.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you for the kind words!
Glad to hear that the meeting notes Fyxer prepares for you provide the detailed summaries, action points, and next steps you need to stay efficient. It is also great to know that your emails are neatly sorted into categories, so you can spend less time on admin work and prioritize what really matters.
Fyxer
Amazing tool
Amazing tool! I was about to hire an assistant but basically became that. I do think it is very pricey but I hope that will come down over the next year.
January 23, 2026
Unprompted review
Reply from Fyxer
Thank you for the kind review Jenna!
We are happy to hear that Fyxer is your all-in-one meeting assistant - helping you spend less time on admin work and more time on the things that truly matter.
We also offer a referral reward: for every user you refer to Fyxer, you’ll receive a $50 credit added to your account. Simply head to the Fyxer dashboard (https://app.fyxer.com/) → Profile (bottom left) → Rewards → Copy your referral link.
Fyxer
Very useful for sorting through e-mails !
Very useful for sorting through e-mails and me saves time by creating a reply. I also like the meeting recording feature, although this one needs a Little improving. Overall I recommend this AI tool !
January 19, 2026
Reply from Fyxer
Thank you for the lovely review, Melanie!
We are glad to hear that Fyxer’s email categorization is helping you focus on your most important tasks and that the drafts in your inbox match your personal tone and style.
Regarding the issue with your scheduling link, please feel free to book a quick call with our team here: https://calendly.com/d/csmh-24y-7jw/15min-onboarding-call Our agents can take a closer look and offer specific workarounds for your workflow.
Fyxer
Ok, but missed some key emails.
I liked it overall, but found that it would occasionally put important messages with the wrong labels and caused me to miss some things.
January 19, 2026
Reply from Fyxer
Thank you for the review Adam!
Please note that you can easily instruct Fyxer to follow your specific sorting preferences. Using the Custom Rules feature, you can assign specific email addresses or domains to a Fyxer category, or choose to have them left unlabeled.
Navigate to your Fyxer Dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom Rules > Add your emails/domains & category and Save Changes.
If you need any further assistance with categorization or any other features, our team is happy to help at support@fyxer.com.
Fyxer
I'm extremely upset and disappointed with this…
I'm extremely upset with this service!!! I can't get/stay connected. I can't get a call back. I can't get anyone to answer my chats. I'm now paying for a service that I can't use and I don't have any support. Looks like I'll have to deny the charges through my credit card since I can't get any kind of call back.
January 19, 2026
Reply from Fyxer
Thank you for your review, Kim!
We sincerely apologize for any inconvenience caused by our team, as that is not the experience we want our users to have.
Please note that we have support resources available, including direct calls with our agents. You can reach out to our team at support@fyxer.com for any assistance with your billing charge, and they will work to resolve the issue promptly.
You also have the option to schedule a 1:1 call with our agents here: https://calendly.com/d/csmh-24y-7jw/15min-onboarding-call. This gives you the opportunity to explain the issue you’re experiencing with Fyxer in your email client, and the agent can share tips to better support your workflow.
Additionally, we will reach out directly shortly to investigate the cause of the issue and ensure it is fully resolved.
Fyxer
the creation of draft emails have been…
the creation of draft emails have been great.
January 19, 2026
Reply from Fyxer
Thank you for the kind word Mayra!
We are happy to hear that Fyxer’s Drafts are capturing your writing style and subtle nuances in your email correspondence.
Fyxer
All the tags were overwhelming and I…
All the tags were overwhelming and I could not find a clear set of definitions or how to edit/manage the tags. It was too much all at once.
January 19, 2026
Reply from Fyxer
Thank you for your review, Amy!
We sincerely apologize for the overwhelm you experienced in your inbox, that is not Fyxer’s intention. Our goal is to make your email communication simple, organized, and effective.
We want to let you know that you have the option to adjust which smart categories remain in your inbox versus those that go directly into your Fyxer folders. While the categories themselves are not fully customizable at this time, you can assign specific domains or email addresses to a preferred Fyxer folder or leave them unlabelled. To do this, navigate to the Fyxer dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules, set up your rules, and save the changes.
You also have the option to disable categories entirely by going to Categorization > Advanced > Turn off globally.
We will be reaching out directly to better understand how we can improve the email categorization experience, as well as explore any other Fyxer features that may be helpful for you.
Fyxer
Love the idea of fyxer but ...
Love the idea of fyxer but since it doesnt truly have access to my entire agenda and email, it often has trouble with it's draft emails and scheduling. I know it will get better as the team works on it, so I will continue to use it. One thing that really needs to be addressed is the way draft emails end up in an email chain when I have never hit send on the message. This has caused be some scheduling and accuracy embarrassment and one of the biggest detractors to the capability.
January 19, 2026
Reply from Fyxer
Thank you for your review, Aaron!
We are glad to hear that Fyxer is helping with your daily email communication. Once connected, Fyxer can access up to 300 emails from your history, as well as any new emails moving forward.
To ensure Drafts reflect your tone of voice and writing style, you can customize them in the Fyxer Dashboard (https://app.fyxer.com/) by going to Drafts > General > Custom tone and adding instructions for any nuances in your email communication.
For your Scheduling link, make sure your working hours are set correctly both in your calendar and in Fyxer. You can adjust this under Scheduling > Scheduling settings > Meeting windows.
Additionally, for the best experience, ensure you’re using the latest version of your email client and that Conversation View (email threading) is enabled.
Fyxer
Mixed bag
Like: Easy install, understands context, labelling works most of the time
Dislike: Eager to please, creates drafts about topics it has no ideas with full confidence. I would like a kind of confidence threshold to be built in. If the answer is below that threshold, no draft is created, if above draft is created. Gets labelling wrong on occasions.
January 19, 2026
Reply from Fyxer
Thank you for the review, Felix!
We are glad to hear that you have found Fyxer easy to use and that the Email Categorization feature has helped you sort your priority emails.
Yes, you do have the option to adjust the Draft threshold in the Fyxer dashboard (https://app.fyxer.com/) > Drafts > How often do you like to reply. Under the Drafts section, you can also customize your tone of voice and add personalized instructions to guide how drafts are written. Additionally, you can upload files as your knowledge base, which helps Fyxer create more accurate and personalized drafts.
Alternatively, you can schedule a 1:1 meeting with one of our agents for additional tips on customizing your drafts : https://calendly.com/d/csmh-24y-7jw/15min-onboarding-call
Fyxer
I am impressed how intuitive and…
I am impressed how intuitive and thorough the responses are. The longer I use Fyxer the more it learns how I speak. It is essentially a more polished version of myself! I love looking at my email and seeing all the drafts sitting there waiting for me. Usually it is just a few tweaks (if any) and its ready to send. Even very comprehensive emails Fyxer does really good creating drafts that leave places for me to insert the info. I'm very happy I have this system!
January 19, 2026
Reply from Fyxer
Thank you for the lovely review Jenni!
We are happy to hear that Fyxer has captured your writing style and tone precisely. It is great to know you’re needing fewer edits as the system learns from you. The more you use Fyxer, the more it adapts to your workflow. We will make sure to pass the feedback to our team.
Fyxer
Reply from Fyxer
Thank you for the feedback Mary!
We are happy to hear that Fyxer is helping you manage your workload both efficiently and effectively.
Fyxer
Reply from Fyxer
Thank you for the lovely review Lee!
We are glad to hear that with Fyxer, you have reclaimed valuable hours daily and are able to focus on what matters most.
Fyxer
Experience not so great
I am using Fyxer AI for a few months now, and I am not yet really convinced. Many emails land in wrong folders that don't make sense. Email drafts are most of the time inaccurate.
I don't see a lot of time saving yet. The only benefit I currently see is the ability to capture the most important emails in one glance. But that is about it.
January 19, 2026
Reply from Fyxer
Thank you for the review, Roman!
We are sorry to hear that Fyxer is mislabeling emails in your email client and that the Drafts aren't picking up your tone of voice as expected.
That said, there is an option to adjust the categorization settings by creating specific rules. You can do this by navigating to the Fyxer Dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules, where you can define an email address or domain and assign it to a specific category. Be sure to save your changes once done.
You also have the option to customize Drafts so they better reflect your writing style. Under Drafts > General > Custom tone, you can provide Fyxer with instructions about who you are, how you work, and any nuances that are important to you for email communication. Additionally, under Drafts > Custom files, you can upload relevant PDF or CSV documents related to your work, which further help refine and improve Draft responses.
If you have any additional questions or concerns, you can always reach our team at support@fyxer.com
Fyxer
Really buggy to start with
Really buggy to start with - still finding lots of issues. Support isn't based in Australia and has taken months to get to a point where it's working moderately well.
January 19, 2026
Reply from Fyxer
Thank you for the review, Fiona!
Could you please share more details about the issues you’re experiencing on the platform, so we can offer suggestions and possible workarounds to help resolve them?
Our team at support@fyxer.com will be happy to assist you, even if you are based in Australia. We would like to better understand what needs improvement so we can help you get the most out of Fyxer.
Fyxer
You rarely if ever actually record and…
You rarely if ever actually record and take notes in zoom meetings. I always get an email saying there was some error. I’ve reached out to support and you’ve failed to fix this error on many occasions. Unless you fix this stat, there will be no renewal.
January 19, 2026
Reply from Fyxer
Thank you for your feedback!
We are sorry to hear that you are experiencing issues with the Fyxer notetaker not joining your Zoom calls.
That said, please make sure that Zoom is set as your default virtual meeting provider in your email calendar. Additionally, in the Fyxer Dashboard (https://app.fyxer.com/) ensure that your Zoom account is connected under Settings > Integrations > Zoom.
It is also important to check if the attendees have confirmed their attendance, if the meeting lasted longer than 10 minutes, if the meeting started on time, or if it was rescheduled, the changes were updated in your connected calendar. If you are not the host, ensure that the meeting host approves the notetaker to join the call.
If you are still having trouble with the notetaker not joining your Zoom calls, please reach out to support@fyxer.com and our team will be happy to troubleshoot the issue with you.
Fyxer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.