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Gadcet.co.uk Reviews 3,720

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,135 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very satisfied with the products, often highlighting their quality, competitive pricing, and the fact that items are brand new and genuine. The delivery service is frequently praised for being swift, efficient, and often free, with many orders arriving the next day as promised. The ordering process is generally described as easy and straightforward, with good communication and helpful support from the team. However, some people were dissatisfied with issues such as missing items, delayed deliveries, or receiving refurbished products instead of new ones. A few other people also felt that customer service responses were slow or unhelpful, particularly when dealing with faulty items or incorrect orders, and some reported receiving products that did not meet expectations.

What people talk about most

Product

Customers generally report positive experiences with products, often highlighting competitive pricing and... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting fast and... See more

Price

Customers consistently note positive experiences with price, often finding products competitively priced and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process simple, fast,... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed, efficiency, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more

Rated 5 out of 5 stars

Ordered the Dolce & Gabbana Slow Juicer and couldn't be happier. The juicer itself is an absolute class act — a stunning piece of kit that looks and performs beautifully. The whole experience with G... See more

Rated 5 out of 5 stars

I was more than a little skeptical about buying from Gadcet. There are so many fake Airpods Max out there that I was nervous. I contacted Gadcet and they reassured me the item was brand new and genuin... See more

Rated 5 out of 5 stars

Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Health and Beauty Shop
  5. Online Marketplace
  6. Used Game Store

About Gadcet.co.uk

Written by the company

Welcome to Gadcet

Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.

Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.

We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.

Visit Gadcet.co.uk today!

28-Day Free Returns + Free UK Delivery

Get Free UK delivery on orders above £20

At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty. Experience trusted service, genuine products, and hassle-free returns only at Gadcet. Terms and conditions apply. Please visit our website for more information.

Contact info

Buy Now, Pay Later Always Interest Free

Buy Now, Pay Later - Always Interest Free. With Klarna and Clearpay

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

amazing purchase

very fast delivery, ordered the earphones for my boyfriend and he has told me that they’re good quality. I was very pleased with this purchase thank you

May 29, 2026
Rated 5 out of 5 stars

Happy new customer

I used Gadcet for some computer parts when my usual supplier increased the price dramatically. I was a bit wary as I had never heard of Gadcet but the items were well priced, arrived quickly and worked fine and I have since used again.

May 20, 2026
Rated 5 out of 5 stars

I bought a Dyson V15 detect Absolute…

I bought a Dyson V15 detect Absolute cordless hoover, and Gadcet had the lowest price. Delivery was free and straightforward with updates of when it would be delivered, so i didn't need to waot in all day. Quick delivery, great price and a great hoover. Would happily use Gadcet again.

June 3, 2026
Rated 1 out of 5 stars

I ordered an Xbox for my sons birthday…

I ordered an Xbox for my sons birthday which was on a Monday so ordered it the Thursday before and was told it would be sent next day delivery, the package never arrived the next day and I received no email to notify me that there had been a delay other than a confirmation email at the time I placed the order I heard nothing! After several phone calls I was told it was going through verification with the verification team! When I asked for a phone number so I could call them and find out what was going on and if it was going to get here for my sons birthday in the Monday I was told there wasn’t a number for that team and I would have to wait for them to be in touch. It didn’t arrive for my son’s birthday it arrived the following Friday. Dreadful communication I had to constantly ring them to find out what was going on, if I hadn’t got in touch with them I wouldn’t have been told anything. I won’t be ordering from here again.
The delivery address was the same as the billing address so not sure how it would need verification

May 21, 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Kezza,

We are very sorry to hear about your experience and sincerely apologise that your son’s birthday gift did not arrive when expected.

After reviewing the order, we can see it was flagged for additional verification before dispatch. This can happen when the billing address and delivery address do not match, as we must carry out extra checks before releasing the parcel. These checks are in place to help protect customers and prevent unauthorised or fraudulent orders.

We understand this caused a delay, and we accept that our communication should have been clearer throughout the process. We can see the order was delivered on 29th April, but we fully appreciate this was later than expected and not in time for the birthday.

We sincerely apologise again for the inconvenience and disappointment caused. Your feedback has been taken on board to help us improve how we communicate verification delays going forward.

Kind regards,
Gadcet Customer Service

Rated 1 out of 5 stars

DO NOT BUY - Horrific Faulty Return

Bought a Dewalt Drill from this company that went faulty after just 4 months, had to return the drill without having a replacement sent out. I needed a replacement to continue my self employed work with. I had to buy another drill from another supplier to get me by. After 4 weeks without updates only requested by me I received an apparent like for like replacement due to the fault. The replacement arrived which turned out a lesser/cheaper model without any Dewalt badging on. I was clearly being mugged off by this company. I raised the issue the next day to be told they'd look into it and update. Again I asked what the situation was and they said it was sent out in error and that I had to return it ASAP. Remember as far as they are aware I'm without anything at the moment for work and this wasn't there problem. Im now awaiting them sending my new replacement out to me but until I return the incorrect one they are refusing. I really don't trust this cowboy company and I fear I'll end up with nothing.
Be careful, avoid this company........

June 7, 2026
Unprompted review
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Daniel,

We are very sorry to hear about your experience and sincerely apologise for the inconvenience caused.

When an item is returned under warranty, it must go through our standard warranty process. This means the item needs to be inspected and tested before a repair or replacement can be approved. As we are the retailer and not the manufacturer, in some cases the item must also be checked or confirmed by the manufacturer/supplier before we can proceed.

We do apologise that the first replacement sent to you was incorrect. This was an error, and once you made us aware, we looked into it straight away. We have also shown you an image of the correct replacement item that we have now received and are ready to send.

We have provided you with a free return label so the incorrect item can be sent back to us at no cost to you. Once we receive the incorrect item back, we will arrange for the correct replacement to be dispatched as quickly as possible.

We understand this has been frustrating, especially as you need the item for work, and we apologise again for the delay and inconvenience caused.

Kind regards,
Gadcet Customer Service

Rated 5 out of 5 stars

Really happy with the phone it was…

Really happy with the phone it was listed as brand new and that was exactly as i received.
Had not heard of gadcet previously based of the positive reviews and AI telling me they were a legitimate business i took the chance.
Received the next day as was shown on the page and was able to track the delivery. No issues at all

Would highly recommend

June 1, 2026

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