Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered the Dolce & Gabbana Slow Juicer and couldn't be happier. The juicer itself is an absolute class act — a stunning piece of kit that looks and performs beautifully. The whole experience with G... See more
I was more than a little skeptical about buying from Gadcet. There are so many fake Airpods Max out there that I was nervous. I contacted Gadcet and they reassured me the item was brand new and genuin... See more
Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more
Company details
- Electronics Store
- Cell Phone Store
- Computer and Accessories Store
- Health and Beauty Shop
- Online Marketplace
- Used Game Store
About Gadcet.co.uk
Written by the company
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Welcome to Gadcet
Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.
Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.
We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.
Visit Gadcet.co.uk today!
28-Day Free Returns + Free UK Delivery
Get Free UK delivery on orders above £20
At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty.
Experience trusted service, genuine products, and hassle-free returns only at Gadcet.
Terms and conditions apply. Please visit our website for more information.
Contact info
61-63 South Street Romford, RM1 1NL , Essex, United Kingdom
- 01708922786
- support@gadcet.com
- gadcet.com
Buy Now, Pay Later Always Interest Free
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really happy with the phone it was…
Really happy with the phone it was listed as brand new and that was exactly as i received.
Had not heard of gadcet previously based of the positive reviews and AI telling me they were a legitimate business i took the chance.
Received the next day as was shown on the page and was able to track the delivery. No issues at all
Would highly recommend
June 1, 2026
Good deal very prompt delivery
June 1, 2026
Product as described
Product as described.
Delivery on time as advised.
Perfect service
Will use again
May 25, 2026
I am very pleased with the product it…
I am very pleased with the product it came as it was described and it was on time, I had very good experience Thank you
May 23, 2026
The item I received is a well known…
The item I received is a well known counterfeit unit, I am still in the process of trying to get a refund.
May 29, 2026
Reply from Gadcet.co.uk
Hi Brent,
We’re very sorry to hear this and we completely understand your concern.
This is not something we have previously come across with this product, but please be assured that we take any concern like this very seriously.
Please don’t worry our returns team will contact you shortly by email with the next steps and will help get this resolved for you.
Kind regards,
Gadcet Customer Support
super speedy delivery
super speedy delivery, item received as described, good prices
June 3, 2026
Unprompted review
DO NOT BUY FROM HERE
I ordered a new Xbox through Gadcet, it was due on Wednesday the 20th of May, it did not arrive then, I emailed on Wednesday and received a response on Thursday about someone else’s order with their email attached to my reply, compromising someone else’s email, name and order number. They then replied saying it “had been escalated to the relevant team” I still have yet to receive a response for this.
I emailed a new email chain a further two times and received no response as of today. I emailed on Monday the 26th telling them they need to cancel my order since I had still received no update at all. Despite this, they still dispatched it on Thursday that week after I had cancelled now making me liable to pay the return packaging according to them.
After it was supposed to arrive on the 20th, it finally arrived on the 30th and now have received no response about returning it.
I would not recommend ordering from here in any way shape or form, terrible customer service (or should I say non-existent). Stay clear! I wrote this as of the 2nd June.
May 20, 2026
Reply from Gadcet.co.uk
Hi Samuel,
Thank you for your feedback. We’re very sorry to hear about your experience and sincerely apologise for the delay and lack of clear communication.
Your order was subject to additional verification checks, which can sometimes be required before dispatch. We understand this caused frustration, especially as you were expecting the item sooner, and we’re sorry this was not explained clearly at the time.
We can see that the item has now been delivered to you via Royal Mail Special Delivery. However, we also understand that you had requested cancellation and are now waiting for return instructions. Please contact our support team with your order details and we will help arrange the next steps for your return.
Kind regards,
Gadcet Customer Support
Nice & easy
Quick and easy to order and pay, and order was received in time quoted! Thanks gadcet !
May 18, 2026
Great Delivery Service
Ordered a new samsung phone one afternoon and it arrived via Royal Mail the next afternoon.
Phone was brand new, boxed and as advertised.
Great service
June 2, 2026
Unprompted review
Great service
Even thought heee was a delay on the Royal Mail side once I contacted Gadcet au had a prompt response and my item was delivered the next day. I was very impressed with the service and the item has arrived as described
Would recommend them.
June 2, 2026
Unprompted review
I ordered a vacuum cleaner HVT160-11 on…
I ordered a vacuum cleaner HVT160-11 on the ads say that is 9 litre and when I checked is only a litre. The vacuum cleaner is 7.5kg
May 21, 2026
Reply from Gadcet.co.uk
Hi Mihaela,
We’re sorry to hear there may be an issue with your order.
Please email our customer support team with your order details and photos of the product/packaging, and we’ll be happy to look into this for you and help resolve the matter as quickly as possible.
Kind regards,
Gadcet Customer Support
Overall experience very good
Overall experience very good: fast delivery and really good and fast customer service. In my order, I think there was a bit of misunderstanding. I ordered a new mouse, but I received what I think was a good reconditioned mouse. However when I pointed it out, they gave me a reasonable refund; that's why i gave them 5 stars
May 27, 2026
Quick delivery of brand new Samsung S25…
Quick delivery of brand new Samsung S25 at a superb price. Had never heard of Gadcet so was a bit worried but everything was great 👍
May 27, 2026
responses to email taking too long
May 27, 2026
Reply from Gadcet.co.uk
Dear Customer,
Thank you for your message.
We sincerely apologise for the delay in responding to your email. As your email was sent on Friday evening and then entered the weekend period, there has been a slight delay in our response time.
As today is Monday, our team is now working through the emails, and someone will get back to you shortly with an update.
We appreciate your patience and apologise for any inconvenience caused.
Kind regards,
Gadcet Customer Support
Arif was great with advice and customer…
Arif was great with advice and customer service. He explained processes and products very well and was very friendly and engaging!
May 31, 2026
Unprompted review
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