Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more
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Review summary
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Great service. Laptop was delivered promptly and was in the condition, as described. Only took one star off as the PSU supplied was a non OEM HP unit. Not Gadcet's fault really as probably as it came... See more
Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more
I used Gadcet for some computer parts when my usual supplier increased the price dramatically. I was a bit wary as I had never heard of Gadcet but the items were well priced, arrived quickly and worke... See more
Company details
- Electronics Store
- Cell Phone Store
- Computer and Accessories Store
- Health and Beauty Shop
- Online Marketplace
- Used Game Store
About Gadcet.co.uk
Written by the company
![](https://cdn.trustpilot.net/consumersite-businessunitimages/55f852a60000ff00058358fb/profile-description/Copy_of_Gadcet.com_Site_Favicon.svg?v=1725972147")
Welcome to Gadcet
Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.
Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.
We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.
Visit Gadcet.co.uk today!
28-Day Free Returns + Free UK Delivery
Get Free UK delivery on orders above £20
At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty.
Experience trusted service, genuine products, and hassle-free returns only at Gadcet.
Terms and conditions apply. Please visit our website for more information.
Contact info
61-63 South Street Romford, RM1 1NL , Essex, United Kingdom
- 01708922786
- support@gadcet.com
- gadcet.com
Buy Now, Pay Later Always Interest Free
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Excellent in all categories
Excellent experience. Great customer service. Pristine product. Accurate delivery. And all at a market beating great price.
May 5, 2026
Reply from Gadcet.co.uk
Hi Yusuf,
We’re sorry to hear that you have not received your order.
After checking the Royal Mail tracking, we can see that the parcel is currently in transit and a redelivery has been arranged to your chosen Post Office for collection. Royal Mail will notify you once the parcel is ready to collect.
We apologise for any inconvenience caused by the delay. Please email our customer support team with your order details if you need any further help, and we’ll be happy to assist you.
Kind regards,
Gadcet Customer Support
Problem remedied quickly
Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that day. I got it the following morning. Good service is about rectifying mistakes when,they occur (as they will from time to time)
May 11, 2026
Top service from Gadget
Top service from Gadget . Order arrived on time and all fine . A bargain electric razor .
April 29, 2026
Phone not working after 2 days of use
Phone not working after 2 days of use. Please refund.
May 5, 2026
Reply from Gadcet.co.uk
Dear Averis,
We’re very sorry to hear that your phone stopped working after only 2 days of use, and we completely understand how disappointing this must be.
Please don’t worry — all our items come with a 12-month warranty, and we will make sure this is looked into for you. One of our team members has already emailed you regarding this issue. Kindly reply to that email so we can review the details and guide you through the next steps as quickly as possible.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind regards,
Gadcet Customer Support
Great communication
Had an issue with my order, was quickly resolved and item sent next working day before 4. Great communication
May 7, 2026
Very low quality battery finish only 4…
Very low quality battery finish only 4 hours and sometimes touch missing
Last experience in life but used mobile
May 8, 2026
Reply from Gadcet.co.uk
Dear Abdul,
We’re very sorry to hear that you are unhappy with the battery performance and touchscreen on your device. We completely understand how frustrating this must be, especially so soon after purchase.
Please don’t worry — all our items are covered by a 12-month warranty, and we are happy to look into this for you. One of our team members has already emailed you regarding your order, so please reply to that email with the details of the issue and we will guide you through the next steps.
We apologise again for the inconvenience caused and thank you for giving us the opportunity to resolve this.
Kind regards,
Gadcet Customer Support
Great price & fast delivery!
May 8, 2026
Really liked using Gadcet which I have…
Really liked using Gadcet which I have done twice now. 1st time they emailed me to check order was correct as was unusual to order so many but it was and I appreciated they checked. Once confided delivery next day. Definitely buying from again and first place will check.
May 7, 2026
Best price on net
Best price on net, delivered next day. Garmin S70 approach 42mm, for my wife. Very good service.
May 8, 2026
Support communication terrible
Support email communication is terrible, ive asked 3 times why it is saying my refund has been cancelled and they dont respond. I called and they said my refund has been processed, but the last email I have says the return must be checked and have received no email to say my refund has been processed, even though my account is saying the refund was cancelled Friday that went past. I also got a quote over whatsapp for trading items in and was told to email support to get an official order for the quote i was given, ive emailed twice for that since over a week ago, with no reply at all to it.
May 5, 2026
Reply from Gadcet.co.uk
Dear Jason,
Thank you for your feedback.
We sincerely apologise for the poor communication you have experienced. This is not our usual standard of service, and we understand how frustrating it must be to chase for updates regarding your refund and the quote request.
We are sorry for the delay and any confusion caused. Our team will review this matter and ensure you receive a clear update as soon as possible.
We appreciate you bringing this to our attention, and we apologise again for the inconvenience caused.
Kind regards,
Gadcet Customer Support
Good quality product delivered quickly
Good quality product delivered quickly. All went well.
Only problem was a change in colour of the phone, agreed beforehand, and a little bit of cleaning up required in the set-up. But otherwise a realy good product.
May 11, 2026
Quick response to any questions/secure delivery
Quick response to any questions, quick and secure delivery and item just as described!!
May 7, 2026
Easy straightforward interaction item…
Easy straightforward interaction item also well packaged
April 27, 2026
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