Gadgetgeek Reviews 

You have been stealing my money since November. You are vile avoid

AVOID AVOID AVOID

Matter resolved very quickly and efficiently.

He explains everything clearly and am happy with his service

Advisor was very helpful and issue solved

I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me. Their quick responses in chats, emails, and even a calming phone call were truly commendable. I am grateful for the emotional support they extended during a stressful time. Overall, I am highly satisfied with the level of service I received. I encourage the team to continue their excellent work and uphold their high standards of customer care. Thank you for all your help. I would really recommend to contact this support team at any questions

Thank you for the consideration

Since putting up a review I have had none stop calls from this company asking for my bank details to refund my money if I change my review this company gets worse stay away do not have anything to do with this company robbed me of my money without permission
Unbelievable

Since writing my review gadgetgeek reached out to me to resolve this issue fully. As is stated in original review I did receive a refund in the end it just took longer than necessary due to confusion on when the money was originally taken. I was happy to receive my refund and with then reaching out to me again I will be made completely whole which I do appreciate. Their support team do listen and a resolution is possible if you have an issue when you take the time to contact them. Due to this I'm adjusting my original star rating from one to 4 as they have been professional and resolved this matter fully.
Charging subscription without one being requested is underhanded. It then took far too long to resolve the issue.
The original interaction was me purchasing something from an ad on social media which was only £4 and some pence which I never received. I was told I would NOT get that money back and was even told the thing I ordered wasn’t something they had! I was more concerned that they took €36 on 3rd of Jan and tried again on the 16th!! I spoke to multiple people via live chat and 30+emails between support to get my money refunded. They did manage to stop the second charge on the day it was requested but it took until the 12th of February to refund the 1st. I had never visited the website until I contacted support via live chat. So beware of hidden subscriptions when you think you are buying something. They proved and agreed I had no account yet kept the original small amount of money stating it was in T&Cs that I wouldn't have been aware of since I had no account. They need to do better at being transparent and up front. As for myself I will be extra vigilant when buying online

This is a scam! They advertise products but never send them and in fact charge your card every two weeks! If you ask them to cancel they say they have but still take it. AVOID AVOID AVOID

Disguised now as ourtruestyle.com
I have not signed up for any membership but amounts of money keep being taken from my account. I can only think I must have bought something OR like a fool I signed up to free stuff.....yep
I have called a customer service number +44 1174630837 and spoke with a person to cancel the said membership. And emailed supportatourtruestyle.com to tell them to delete all of my details and data.
I will update just going to call my bank now.

The customers service was very help and they delt with my problem right away

My mum thought she was buying a Jo Malone advent calendar, it never arrived. Since November they have taken 44 pound every two weeks and the first payment was a 6 pound deliver charge. She was too embarrassed to say but realised what was happening. She is speaking with her bank now to cancel. So sad these businesses are scamming people every second of every day, the banks really should be able to stop theft faster,

Excellent service quick delivery had an issue and issue was resolved right away

Having a run in with these people now. They've been taking trifling sums since 5th Jan. They claim I signed up but I was on holiday at the time. Definitely fraud and my bank are doing everything they can.

Violet contacted me to offer me a FULL REFUND.

Scamming business, the steal you card info and take money randomly, thankfully I am smarter than them and I used a one time virtual card but the still stole 4$ from me along with ourtruestyle.com instead of sending the items I tried to order

I want to cancel my subscription as I don't think it is right that you will not close it till the 19.01.2024 as I did not now it was a subscription thay ask for you email as thay know you can not give it to them as not allowed to put email address on here what a joke do not buy from them run

I was called directly by Violet who resolved this issue very quickly - thank you for the prompt action and customer service.

This company advertised on Facebook wirh Lego - I should have realised it was too good to be true …. I paid for the Lego (which I have not received) then noticed there was a marker on my bank for a payment. I found emails in my inbox stating I had signed up to a membership which takes money out of my account monthly and creates credits which expire in 90 days if you don’t use them - I assume the membership is hidden in their terms and conditions … I cancelled my membership then later received an email to say that another payment was coming out - I contacted them via chat to check this had been cancelled - they asked for my email then ceased to respond to my messages - I had to create an account in order to cancel it …. Make sure to cancel with your bank and read the terms and conditions - a scam to suckers like me who gloss over them! Be careful!

This is scam trying to pretend it is legitimate business.

Their business model is to deceive people who think they are ordering discounted product advertised on Facebook. What is actually happening is they are subscribing to membership promising discounted purchases, not the product itself.

Blatant deliberate deception, I would consider it fraudulent.

They charge your card with small amount of money ("promotion") to prevent people noticing this will be more serious and regular expense.

This promotion lasts 3 days and upgrades to full expensive subscription afterwards. All this is not clearly communicated and is as deceptive as it gets.

Cancellation steps as advertised do not work. Only option is contacting them via chat, where they communicate in English (while their website is translated and attracts people from other countries). Finally, when they cancel, there is 2 weeks cancellation period which means you will still be charged full amount of expensive subscription payment.

This company preys on people which can be easily deceived by unclear and complicated messaging (e.g. older people) and hopes they will not notice regular charge on their card. I believe there must be many of such unlucky people.

Avoid. Cancel your card immediately when you fall for this. Report to authorities (if you know of any which can help).

Gadget has now contacted Me to say they will refund me due to this misunderstanding.