I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
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See what reviewers are saying
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... See more
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
Company details
Written by the company
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3.7
Average
3K reviews
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Reply from GadgetInsurance.com
Hi Cora,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Reply from GadgetInsurance.com
Hi Niamh,
Thank you for the 5 Star review.
Kind Regards
Grainne
SCAM
I paid this insurance every month for two years, believing I was fully covered. When I finally needed to make a claim after losing my phone, I was told that loss was not covered unless I paid an extra fee. This was never made clear when I signed up.
The policy language is vague and subjective, especially regarding loss coverage, which feels deliberately misleading. After paying for two years, being told that I’m not covered when I actually need the service feels dishonest and unfair.
In my experience, this operates like a scam: you pay consistently, but when the moment comes to use the service, they find a way to deny coverage. I feel misled and financially harmed by this company.
December 20, 2025
Reply from GadgetInsurance.com
Hi Hytallo
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Zuzanna
Reply from GadgetInsurance.com
Hi Paul,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
excellent service the Girl I spoke to…
excellent service the Girl I spoke to was great she informed me of everything on the policy
November 25, 2025
Reply from GadgetInsurance.com
Hi Jacqueline,
What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind Regards,
Victoria
Reply from GadgetInsurance.com
Hi Gemma,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us motivated.
Kind regards,
Temi.
Excellent service
Phone operator was Friendly Fast and. was very happy with service
Thank you
October 29, 2025
Reply from GadgetInsurance.com
Hi Marion,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Rebecca
Top quality can’t live with out these…
Top quality can’t live with out these guys best service around
March 28, 2025
Reply from GadgetInsurance.com
Hi Mark,
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind regards,
Dean.
Claims take too long
Had to make a claim on my phone a few months ago, the process of making the claim was incredibly slow, I believe they tried to frustrate the process. They would ask for one document, take a week to come back and ask for the next document. If I was unable to access a separate device, I could not wait a month for a phone fix/new phone. So I would imagine most people leave the process and go to a phone shop. It was terrible, only saving grace was that the repair centre were quick and friendly, but that’s an external company. Avoid this insurer
May 1, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi Michael,
Thanks for your feedback. I’ll be following up with you personally.
Kind Regards,
Victoria
It was very easy to get my gadget…
It was very easy to get my gadget insured and Mandy who assisted me was great with all of the information and answered all questions I asked fully. It was a pleasure
August 6, 2025
Reply from GadgetInsurance.com
Hi Patricia,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind regards,
Dean.
Reply from GadgetInsurance.com
Hi Bernie,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
Very good to deal with
July 28, 2025
Reply from GadgetInsurance.com
Hi Dominic,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Reply from GadgetInsurance.com
Hi Donna,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dean.
Reply from GadgetInsurance.com
Hi Shabaz,
What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind regards,
Dean.
Excellent help
April 3, 2025
Reply from GadgetInsurance.com
Hi Hannah,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards,
Dean.
Reply from GadgetInsurance.com
Hi Rachel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Dean
Quick and easy to deal with I’m with…
Quick and easy to deal with I’m with them years for any devices I have great prices
March 12, 2025
Reply from GadgetInsurance.com
Hi Karen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
It feels like a complete scam!! STEER CLEAR
It feels like a complete scam!! My experience with this company has only gone from bad to worse. After providing an excessive amount of personal information—far more than should be necessary—Proved that I owned the product - plus a €50 upfront payment, they finally agreed to collect my device...but didn't show up today. they did call and have delayed it by another three days and insisted on a highly specific packaging requirement for the UPS pickup.
My son is without this critical device for over 5 weeks now, and it is an exam year.
It’s unbelievable. I fully intend to escalate this to the insurance ombudsman. My best advice? Stay away from this company if you can. Dealing with them has been an absolute nightmare.
March 5, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi Wayne,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Dean
Dreadful support
Dreadful support - We have not had any success with them despite paying insurance for 2 years. Cracked screen for a month now and our son is doing his junior cert. they have also taken a 50 euro excess payment and gone to ground. I am sorry we ever took this policy out and will be cancelling
March 2, 2025
Unprompted review
Reply from GadgetInsurance.com
Hi Amber,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Unfortunately we cannot locate a gadget policy with the email address and mobile phone number you provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist.
Kind Regards,
Dean
I have been with gadget insurance for…
I have been with gadget insurance for several years now and have found them pleasant to deal with and good value.
February 11, 2025
Reply from GadgetInsurance.com
Hi Josephine,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Dean
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