Gagigirl 

Disappointing. I ordered three dresses and paid $95.97. The items were received in Dec 2019. On 12/3/19 I contacted the company and requested to return two dresses as they did not fit properly. Scott (the company representative) responded asking for photos if it was a quality issue and for me to send my size information for verified. Per their return policy: “You can exchange your item if the size is not suitable, the color is not your favorite or the other personal reasons. But the shipping fee of this exchange including your delivery and our delivery is your responsibility. In view of your cost, we suggest you to return your item and place a new order. Shipping fee policy is same as point.” Therefore, my return qualified under their return policy and I was willing to pay shipping. I received no response from the company.

I followed up with multiple emails and received a response from Scott. My two options were 1. $10 refund with a 15% off coupon or 2. Return for a refund—I will pay shipping. I opted for Option #2 and was informed to send tracking number once shipped and I would not receive a refund until the items were received. The package was shipped 12/13/20 for around $20 and I emailed the tracking number to the company. As of 1/6/20 (almost one month later) there was no response. I emailed Scott following up and they asked for the tracking # again (which was sent and in the same email chain). I sent the tracking information again and they said it was in transit. Since then I have checked the tracking number ---and it is now on to a different product I have still not received a response from the company. I emailed 3/10/20, 5/17/20, and 6/18/20 for an update on the package and my refund. No response. I tried to contact the help center and it no longer exists. After all is said and done am out $90 with shipping. I have given the company over 7.5 months to resolve the issue. I understand there are uncontrollable circumstances; however, to not receive a response/any information in over 7 months and for the company to keep the money is unethical. I would not make any purchases from this company.

GAGIGIRL AND PAYPAL are awful. They completely ripped me off. I ordered 5 items and never received 3 of them. The 2 that arrived are horribly made with no tags whatsoever. No return paperwork was included. When I tried to write to them they acted like they did not know English. I made the purchase through Paypal and Paypal, if you can believe it, closed my case and ruled on the side of this awful company. So, Paypal acted awfully and is enabling Gagigirl to continue to rip consumers off. Not a fan of Paypal anymore either.

Absolute scam. The clothes take over 2 weeks to arrive and then come with no tags on them and are such poor quality. I think the clothes may be used to be honest. Do not purchase from this website. They filter their reviews on their website. The review I posted did not get posted because it was a negative one.

Ordered clothes on 12/2, didn't ship until 12/31. Clothes do not fit nor look like the website. Offered $15 off next order even though I want to return all items.

SCAM!! DO NOT ORDER!!!
I ordered from this company on December 6 and they charged my credit card. I have never received shipping information and can’t get a response to my emails. This is a scam!! I’m reporting this to PayPal and my credit card company. DO NOT ORDER!!

DO NOT ORDER FROM THIS COMPANY. I ORDERED IN NOVEMBER I NEVER RECEIVED MY ORDER. I REPORTED THEM TO MY CREDIT CARD.

I learned a lesson - search for reviews of a company BEFORE you order anything,

Took a month to get the items. They were very cheap quality and not as described. Unable to return items. DO NOT BUY FROM THIS COMPANY

Order a coat end of November and still have not received it. They keep sending the same emails and putting it off that it is coming. I don't know if it actually will or if I will get refunded.

My card was charged over a month ago and I haven't received my order. I contacted customer service and received no response. In short: I was scammed.

I ordered 3 sweaters on Nov 20th. A week later I emailed customer service for shipping information. I received this: We shipped your package out(You will receive the tracking number within 48 hours), then the package will take plane to your country and accept custom inspect.
When this process is finished, there will be an update on the website.
We are responsible for your package until you receive it.
Hope you could understand and wait more days.
I received the package yesterday WITH ONLY ONE SWEATER!!! I still don't know if they are refunding me for 2 sweaters or shipping separately. DONT ORDER FROM THIS COMPANY!

I have repeatedly contacted them to get a refund for 2 sweaters i returned. I ordered 4 small sweaters and 2 were so huge I just couldn't wear them. No response! SCAM!!!!

My card was billed and never received my order

Gagigirl.com is a SCAM WEBSITE. This SCAM WEBSITE regularly post ads on Facebook and Instagram! 80 - 90% of ads on social media platforms are SCAMS! This SCAM WEBSITE has NO telephone number or physical address, RESTRICTING its VICTIMS to email correspondence ONLY! AVOID ALL websites that limit the ways in which you can communicate with them. Lack of or NO contact information on ANY website should be a RED FLAG! The CRIMINALS behind this SCAM WEBSITE want to remain ANONYMOUS to AVOID CRIMINAL PROSECUTION and other LEGAL RAMIFICATIONS! If you order anything from this SCAM WEBSITE, you will either NEVER receive your merchandise, or if by chance the CRIMINALS behind this SCAM WEBSITE do send you a package, it will DEFINITELY be an EXTREMELY CHEAP KNOCKOFF from CHINA! Either way you're OUT of your MONEY! Happy Shopping!!!