Great everything as usual except marking the shipment with Signature required which makes it difficult when we are working and the value is low.... small issue and nothing against Gambacicli!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very complete and exhaustive offer of components. Very good value. They shipped within the agreed timeline, and one item listed as missing was sourced promptly. Finding the helmet was very easy. Spe... See more
Bought recently helmet MET Trenta from Gambacicli website but unfortunatelly this speciffic helmet wasn't in stock when they prepared my items to be shipped. Kind employees of Gambacicli offered me fe... See more
I've made several purchases from Gambacicli now. First an Ultegra Di2 groupset and Zipp 303 Firecrest Wheels, and most recently a Selle Italia SLR Boost Kit Carbonio Superflow. Both times, shipping... See more
Company details
Written by the company
Gambacicli è il punto di riferimento italiano su internet per il settore ciclismo. Fin dall'anno 1999 Gambacicli si è fatto conoscere sul Web con il sito www.gambacicli.com. L’assortimento dei prodotti, i prezzi competitivi e le garanzie offerte han fatto si che migliaia di ciclisti appassionati si rivolgano a Gambacicli come punto fisso per i loro acquisti. Gambacicli ti offre un catalogo di migliaia di prodotti, le ultime novità, e i prezzi migliori del mercato.
Contact info
via Giovanni Macchi, 82, 21100, Varese, Italy
- assistenza@gambacicli.com
- gambacicli.com
4.8
Excellent
22K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Super easy experience to find and order
Super easy experience to find and order a saddle sold in Italy. Had it in hand in less than a week, and the price was better than anything on ebay!
March 20, 2025
Unprompted review
Excellent service
Excellent service! Clear, simple website. Great prices and fast shipping.
March 10, 2025
Unprompted review
All the way from Italy
Looked for this Seat in the UK and no luck -Found one here Gambacicli in Italy thought great - Bit of a worry after Brexit Morons here in the UK ,But no worry after a couple emails all answered very quickly .I ordered the seat online and less than a week I’ve fitted it to my bike -
March 13, 2025
Unprompted review
Excellent value, Efficient service
I ordered a top of the line Giro cycling helmet from Gambacicli at an unbelievable price - so good that I wondered, "What's the catch?" The helmet was exactly as advertised. Gambacicli customer service was very responsive and the delivery was efficient.
March 12, 2025
Unprompted review
Advertisement
Gambacicli,you guys are the best
Best internet bike shop - full stop! I regularly purchase and service is immaculate, response is very prompt, packaging is very good, and prices and shipping cost to California US is reasonable. The shipment usually arrives within 2-3 days. You get several e-mail for the order status , so following or your order is clear.
Keep the good work guys . I am returning customer and i have recommended you in my biking group . You guys rock !
March 5, 2025
Unprompted review
Reply from Gambacicli Webstore
It always fills us with pride to receive feedback like this directly from the States!
We wish you miles and miles along the most beautiful roads thanks to the items purchased on Gambacicli.com.
Happy cycling from the staff of Webstore Gambacicli!
Shipping cost should include VAT by default
I rate my experience 4.5/5 stars only because the shipping cost does not include VAT, which can be a bit misleading. I also don't see the point in having a separate VAT for the shipping service for each country.
Otherwise I am completely satisfied as the prices are amazing as is the overall service.
Highly recommended.
February 26, 2025
Unprompted review
All items arrived as ordered
All items arrived as ordered. Fast shipping to Toronto Canada. Will order again. Highly recommended.
March 5, 2025
Unprompted review
Advertisement
Ordered from California on a Monday and…
Ordered from California on a Monday and received package from Italy on a Thursday. Amazing. Product selection and prices are great even with international shipping.
February 23, 2025
Unprompted review
Great online experience
Quicker than expected shipping to the US. The Shimano GRX groupset I ordered, while not in its original packaging, is authentic and in perfect new condition. It was well protected - bubble-wrapped and taped. I will definitely buy from Gambacicli again in the future!
February 25, 2025
Unprompted review
Great prices, reliable, fast shipping
I've made several purchases from Gambacicli now. First an Ultegra Di2 groupset and Zipp 303 Firecrest Wheels, and most recently a Selle Italia SLR Boost Kit Carbonio Superflow.
Both times, shipping has been quick (unbelievably quick on the saddle, 2 days from Italy to California) and products arrived in perfect condition.
February 24, 2025
Unprompted review
Advertisement
Great price on Conti GP5000S TR tires
Great price on Conti GP5000S TR tires, about half price anywhere else. Super fast shipping to U.S., as fast as domestic shipping.
February 20, 2025
Unprompted review
I ordered a Shimano group set
I ordered a Shimano group set and it was packed well and shipped in 2 packages to Arizona.
Good communications throughout the process.
March 3, 2025
Unprompted review
Very fast delivery
Ordered Pirelli P0 race tires from the US and they arrived at my door in 5 days. Price was competitive and these tires are awesome
February 26, 2025
Unprompted review
Advertisement
Super fast shipping
Super fast shipping, webshop easy to navigate, translating from italian is not aleays the best, but not a big problem thoug.
February 25, 2025
Unprompted review
Incredibly quick service
Incredibly quick service. Will order from again.
February 18, 2025
Unprompted review
Well packed
Everything what I am ordered (groupset+tubes+bar tapes+etc) was carefully packed and placed in a box included the smallest rubber and plastic cups, not a thing was missed!
I recomend Gambacicli to buy from them!
February 14, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.