While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products in poor or tampered condition, including scratched game discs, faulty headphones, or opened PC components. Reviewers frequently encountered issues when selling items back, citing unfair rejections based on false claims of damage or non-functionality. People also often experienced significant price reductions or "low-ball" offers, leading to dissatisfaction with the value received. However, some customers also noted that certain products arrived in reasonable condition, sometimes with minor usage marks or dirt, but generally included original accessories and good packaging, leading to a satisfactory experience for those individuals.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the authenticity and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction and feeling misled about... See more

Quality

Users describe negative interactions with quality, particularly concerning product condition upon receipt and... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing significant disappointment... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing frustration over... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible for sale/purchase of high value products like Monitor or consoles. They dont clearly mention their policies on the website or the app and create hindrances for their user. Only okay for buyin... See more

Rated 1 out of 5 stars

Ek number k MC hai ye ladke jo chala rahe ye business, BKL ye log gandi condition main CD bhejte hai on high rate jab return karo they say scratch hai hum return kar rahe. Sali chor company hai ye i... See more

Rated 1 out of 5 stars

GameLoot is an absolute scam. They lost my Nintendo Switch during a return and have completely ignored every single email I’ve sent. No accountability, no response, no resolution. This company takes y... See more

Rated 1 out of 5 stars

Worst experience with GameLoot. Bought motherboard, CPU, and GPU — system never gave display. After returning all items in original condition (with packing video proof), they suddenly claimed CPU bent... See more


Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider

Information provided by various external sources

Gameloot offers the most convenient way to buy or sell games online in India. Sell us your ps4, ps3, xbox 360 and xbox one console games for cash. Buy games at best prices


Contact info

2.1

Poor

TrustScore 2 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(113)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

A trustable website since 5 years of personal experience

I have been purchasing from gameloot since 5 years now. Thanks to gameloot I was able to recover the losses which I had incurred while selling my own stuff back in early 2010s to gamexs and individual buyers who are now selling the same stuff at profit. I don't think I will be buying more pre owned stuff .

Worth mentioning that all my purchases from the site have been satisfactory. They can improve on the description and be more specific if they are not selling orignal accessories on the hardware department.

They should consider putting a stamp on the console as well to shut down buyer's who buy from them sell that on a profit by calling them a scam when they are the scammers.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Gameloot is an Indian ecommerce website…

Gameloot is an Indian ecommerce website where you can purchase refurbished or new electronic products like gaming consoles, VR headsets etc. The website also provides options to sell your electronic gadgets. Their service is also good.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Hey Frnd plsss beware the gameloot was…

Hey Frnd plsss beware the gameloot was big scam i have buy ps3 but the game was blank was 5 min i was back thw prroduct then she said your game out of warenty ani she said he was reperd my ps3 but not... Pssssss dont buy

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

This site is a big scam

These guys are scammers i posted my sell order on 3rd December after which they sent me an email on 10th December that the game is being tested they went blank after that... After 5 days when i didn't receive the money for the game i called them i was trying to talk to the customer care he kept on cutting the call after a while later after calling again and again he told me the game is rejected and it will be returned and you would have received an email regarding tracking the return when i told the customer care that i haven't received any e-mail regarding return he cut the call again i would suggest no one to ever buy or sell at this site its a scam

December 15, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Very very late but good for selling parts....

Good place for selling computer parts...I had an old dell pc which was not working...Sold its cpu and ram sticks and hdd for 1800 rupees...I sent them the products...At first their service was bad....Even after 10 days of delivering the item my money was not transferred...Called them...The good thing is that they took the call immideately and answered in a good manner....They told me that my payment was at hold and told me that it would be transferred within 1 week....Then i waited for 1 month.....After about 1 month and 3 weeks they called me one day saying that my hdd was corrupted and they would send me the remaing money which was 1400 rs..I agreed and on the same day i recieved the payment via the given payment method.....Very late but since it was not urgent i had no problems...They even sent me the hdd after 2 days.....Late but good

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

I bought the airpods max for 25k

I bought the airpods max for 25k, It was mentioned that there was no case but they delivered it in a leather case with even silicon covering for the headphones. Also a new cable was provided. I'm extremely happy with this and this website isn't a scam.

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Worst company to sell electronic items

Worst company to sell electronic items, they dont even have proof, if your item is not working and they dont even see is your product really works before asking for pickup.
- They should send representative rather than blue dart person. who dont have sense of what item is.

My item was fully works but gamesloot says it not connecting viabluetooth. it requires wifi to vr experience not bluetooth, also it have bluetooth for headphones paring.
please read this : meta.com/ help//quest //articles/getting-started //getting-started-with-quest-2 /connect-quest-2-to-wi-fi/
before making assumption.
Anyway bad experiece with you.
Thanks.

September 23, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Cheap owners

Cheap owners, the customer service team doesn't have a working phone, the team has some technicians that they call engineers who don't know anything about products or games, looks like child labour, one girl is working there who the owners give everything to but even she avoids calls as per her wish and responds to emails as per her wish, don't sell anything there better to give a game to a friend a friend and charge them a small amount than go through un- educated people in a company filled with un-trained people ...the owner doesn't believe in customer service says it's a boring job also as usual with every private Indian company, pays you like crap difference heree is they pay you worse than crap and on top of that they think that is a great way for anyone to live with and expect you to do work by giving less than 0 ,,very poor service all round also managed by poor uneducated staff, the owners are cheap. To work there and to do business with them is both a no-no.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

This website is worst please do not…

This website is worst please do not sell any games over here . Ill tell my experience i selled 4 games for them out of 1 them is having scratches game does not installing they said .That game is brand new i bought it from Flipkart no scratches nothing was thier before sending courier I took pictures of it everything game is fine but still they are saying game is scratched this website is completely Fraud . Don't trust this website not sell your games over here worst services from them.

August 16, 2023
Unprompted review
Rated 2 out of 5 stars

Ps4 pro liya tha mene 4 months pehle

Ps4 pro liya tha mene 4 months pehle . Ab blue light of death ho gaya he ps4 pro.
Matlab kharab ho gaya he . 23000 west he bhai .
Yaha se mat lena . 1 month ki hi warranty ati he badme pachtana padega .

August 1, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

NEVER SELL OR BUY ANYTHING FROM HERE.

i sold my graphics card here and they took it from me and used it for a week or so. then i got money from them. so i called on their support team. now they are saying they are sending my graphics card back. such a poor service. they will use your product and then send it back to you.
order id:- S107519

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Bad site for people who live outside Mumbai!

I live outside Mumbai and faced negative experiences while trying to buy and sell from there. I tried selling my Cyberpunk Xbox disc which they didn't accept and they broke a portion of the box. I sold the same game to my local CEX within minutes in person though they didn't accept the box due to the damage thanks to Gameloot.

I bought a used Amazon fire stick(2nd gen) from them and they sent a dead remote to me due to which I couldn't use the fire stick at all. Had to borrow a remote from a friend to resolve it though I still don't have a remote and am using the Fire android app. It might be a good site for people who reside in Mumbai, but it is risky for people who live in other states. Just my 2 cents!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

I Bought the ZOTAC Gaming GeForce RTX…

I Bought the ZOTAC Gaming GeForce RTX 3060 12GB AMP White Edition(Used) from Gameloot. All tested the card is fully working with no fault, and also got the original box and accessories with the card. the card looks almost new with only a really small unnoticeable dent on a nonsignificant part of the backplate and the plastic over the Zotac logo turned a bit yellowish. Other than that the card looks really good, and also came in a really good package with a bunch of bubble wrapping

January 28, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

pre owned ps4 slim 500gb with 2 disc

bought ps4 slim, and 2 CDs.
ps4 slim was full of scratch and dent with huge sticker marks, console was not repaired but still lags in between, console was imported and the cables were not originals, game disc n controller was working good but the controller was too old with marks, I bought pre-owned but at that price, I might get better ps4 slim in olx with better condition

October 7, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look