While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products in poor or tampered condition, including scratched game discs, faulty headphones, or opened PC components. Reviewers frequently encountered issues when selling items back, citing unfair rejections based on false claims of damage or non-functionality. People also often experienced significant price reductions or "low-ball" offers, leading to dissatisfaction with the value received. However, some customers also noted that certain products arrived in reasonable condition, sometimes with minor usage marks or dirt, but generally included original accessories and good packaging, leading to a satisfactory experience for those individuals.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the authenticity and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction and feeling misled about... See more

Quality

Users describe negative interactions with quality, particularly concerning product condition upon receipt and... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing significant disappointment... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing frustration over... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible for sale/purchase of high value products like Monitor or consoles. They dont clearly mention their policies on the website or the app and create hindrances for their user. Only okay for buyin... See more

Rated 1 out of 5 stars

Ek number k MC hai ye ladke jo chala rahe ye business, BKL ye log gandi condition main CD bhejte hai on high rate jab return karo they say scratch hai hum return kar rahe. Sali chor company hai ye i... See more

Rated 1 out of 5 stars

GameLoot is an absolute scam. They lost my Nintendo Switch during a return and have completely ignored every single email I’ve sent. No accountability, no response, no resolution. This company takes y... See more

Rated 1 out of 5 stars

Worst experience with GameLoot. Bought motherboard, CPU, and GPU — system never gave display. After returning all items in original condition (with packing video proof), they suddenly claimed CPU bent... See more


Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider

Information provided by various external sources

Gameloot offers the most convenient way to buy or sell games online in India. Sell us your ps4, ps3, xbox 360 and xbox one console games for cash. Buy games at best prices


Contact info

2.1

Poor

TrustScore 2 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(114)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

pre owned ps4 slim 500gb with 2 disc

bought ps4 slim, and 2 CDs.
ps4 slim was full of scratch and dent with huge sticker marks, console was not repaired but still lags in between, console was imported and the cables were not originals, game disc n controller was working good but the controller was too old with marks, I bought pre-owned but at that price, I might get better ps4 slim in olx with better condition

October 7, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service and product condition.

So far I have bought products worth more than 1 lakh from GameLoot and I have not found any single issue with their services.
Products were found in excellent condition each time I have ordered anything from them.

September 25, 2022
Unprompted review
Rated 1 out of 5 stars

disappointed and not trustable fraud

I sold game and opted to courier the product myself which I did. They recieved the product and said they are testing the games. Even after 4 or 5 days the status was testing. Then I called twice and nobody answered. After a couple of days they said my games had significant scratches and they'll be returning it. Iam 100% sure my games had no scratches because I checked when I packed them. It took them almost 2 and half weeks for them to ship it, which they did after me sending them numerous emails.

August 10, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

This site is legit

Bought preowned Spiderman Miles Morales from here in September 2021, was in excelent condition, got it at a great price. Just ordered Demons Souls from here yesterday. It does have a COD option incase you're not comfortable sharing your card details, I always use COD.

Edit: Just got demons souls, in good condition, no scratches.

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Irresponsible team, try gamenation.in instead

This website seemed legit at first. I sold two games and opted to courier the product myself which I did. They recieved the product and said they are testing the games. Even after 4 or 5 days the status was testing. Then I called twice and nobody answered. After a couple of days they said my games had significant scratches and they'll be returning it. Iam 100% sure my games had no scratches because I checked when I packed them. It took them almost 2 and half weeks for them to ship it, which they did after me sending them numerous emails. Once they said my pincode is not serviceable so they'll send by bluedart the next day. Again no tracking ID for several days. Then, for the last email they sent me a reply which am not even sure what they meant

"We are sorry for the inconvenience. We have booked a reverse pick-up for the order.
The tracking number generated via Bluedart.com is xxxxxxxxxx.
Please note that once the game is delivered to us, we will reproduce the same issue. If the same issue is reproduced, we will provide a replacement or refund for the order. If the game works perfectly fine, we will ship it back."

I am not sure what they were trying to do here. At last recieved my product and I've decided I'll never use their website or service again. Try gamenation.in instead. They bought the exact same games which was rejected by gameloot.

November 12, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Really Bad Site for Gamers

1-Bad customer care. Nobody picks the call on the number during the timing advertised on website.
2-No way to get notified when products come back in stock. Nor the company has any interest to improve customer experience.
3-Expects customer to spend endless hours to just come and check if the product is back in stock or not.
4-Product goes out of stock at checkout. Happened more than two times. This site just plays with you. Doesn't seem real.
5- No details about the used products condition.
6-Sad place for anyone looking for a good customer service.

October 9, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look