gamertech.shop Reviews 258

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mike took the time to understand my needs and to educate me while discussing tradeoffs since I’m newer to custom build pcs. We arrived at very capable specs for a fair price. Fast build time, effic... See more

Company replied

Rated 5 out of 5 stars

Actually, I was so happy I sought out TrustPilot. "Anything higher than 5 stars? Order for an ARCTIC Liquid Freezer II 360 was placed Thurs. morning, shipped Thurs. afternoon, on my step Sat. afternoo... See more

Rated 2 out of 5 stars

I ordered two 140mm reverse blade fans and was sent two 140mm regular fans. I just returned the first order without even opening the box and still haven’t received a refund on it but I was charg... See more

Company replied

Rated 5 out of 5 stars

After searching high and low for the Lian Li Infinity Reverse fans I finally stumbled across Gamertech. I needed them in a pinch in order to avoid needing to re-build the system down the line with the... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store

Written by the company

Gamertech Hardware: Purpose-Built • Great Deals • Top Quality Hardware • Backed by Premier Customer Service Gamertech.shop is the online store for Gamertech Hardware. Founded by a PC Hardware enthusiast, Gamertech is committed to provided the latest top-quality PC Hardware at amazing prices. We do everything possible to beat the prices on NewEgg, Amazon, and other popular stores. We also are committed to top-notch customer service. Reach out to us if you have questions--we are happy to tell you more about Gamertech Hardware, chat about your new build that you are working on, or help you with any questions you might have about your purchase. Gamertech Hardware is the new kid on the block taking a run at the traditional PC hardware retailers. Gamertech is built and run by a gaming hardware enthusiast who cares just as much about performance and value as Gamertech’s customers. By taking a value-add approach to PC hardware retail, Gamertech is carving out a niche in an extremely difficult competitive market. The tenets of our value-add approach is captured by our slogan: Gamertech Hardware: Purpose-Built. What’s behind this is an approach that combines the best qualities of traditional hardware resellers with curation and personality that is unrivaled by the competition. What does this mean? The key differentiator is Gamertech Hardware’s approach to hardware resale. Unlike the “other guys,” Gamertech is extremely selective regarding the products that it stocks and sells. Customers know that, if they are buying something from Gamertech.shop, the product has already been well-vetted to be a top performer in its class. This is at the core of Gamertech’s mission. The other key facets of our mission is our customer service approach. Our customer support is highly personal, knowledgeable, and effective. Customer support is empowered to solve any problem a customer brings to them and are not required to just “follow the script.” People are sick of customer service scripts that get them nowhere. That will never be the case at Gamertech. Founded in mid-2021, Gamertech Hardware has experienced incredibly fast-paced growth. The best part is, they are just getting started.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

258 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Better then new egg

Best pricing by far and they are legit and will always get my business depending on what they have in stock of course. Only down fall was I still haven’t received my product…

December 25, 2022
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Reply from gamertech.shop

Hi Derek, thank you for the positive review despite the shipping delay. We just reviewed the order and here is what we found. The order was shipped timely on the 27th, which was a day later than usual because USPS observed Christmas on the 26th. The package timely departed from USPS. After this point, there was a delay of the item in transit, which has resulted in the arrival of the package being delay. It is not clear why there is a delay, perhaps weather? In any case, tracking still shows that the item is on the way and I hope you have it soon!

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Rated 5 out of 5 stars

So let me start off by saying that the…

So let me start off by saying that the guy running this site personally messaged me after i had order the gigabyte rtx 4090 and sent me pictures of him packing the product with the shipping label and everything which is suuuper awesome. I actually had gotten scammed on another purchase before placing this order so seeing the gpu for the price i got it at ($1850 no tax!!!) i was very hesitant but i did it and it was the best decision ever…this gpu is fantastic and i couldn’t be more happier with this site…Great prices and great service you really can’t ask for much more…it was delivered in 4 days and arrived on my birthday THANK YOU GAMERTECH!!!

December 20, 2022
Unprompted review
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Reply from gamertech.shop

Thank you for the stellar review and happy birthday!

Rated 5 out of 5 stars

Shipped quick

Shipped quick, product came as expected. Site is a bit sketchy looking but got the product I wanted at a reasonable price.

December 27, 2022
Rated 5 out of 5 stars

Pretty good

Bought some Lian Li Infinity fans. Product was shipped out the same day and arrived two later. Can't ask for a better experience than that

December 28, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome company

Awesome company. Bought rtx 4090 and i9 13900k. Both were hard to find and this website was selling them with stock price and they also had good customer service and fast delivery.

December 26, 2022
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Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Had a great conversation with the owner, who actually carried a great amount of help. The product was perfect as mentioned. I was at first skeptical because I hadn’t heard of the website, but I am so glad I bought from this website. Highly recommend.

December 25, 2022
Unprompted review
Rated 5 out of 5 stars

Take the Plunge!

I'll concede, I was apprehensive when I was introduced to the website. I'm glad I took the risk. I purchased the i7-13700k for a price well below any other vendor that held stock. No taxes were charged and shipping was free. It arrived quickly and in superb condition. If you're uncertain, I encourage you to patronize GamerTech. This is a quality seller who deserves our support.

December 22, 2022
Unprompted review
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Reply from gamertech.shop

Thanks for sharing your thought process. I am positive that many people share the same initial apprehension, so I appreciate you letting everyone know about your experience with us!

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Rated 5 out of 5 stars

Best Customer Service Ever

Words can't express how impressed I have been with the patience and guidance by Mike at Gamertech. He guided me throughout the process of buying components for my son's build. Personal and professional, kind and knowledgeable--Gamertech will always be my go-to for the many needs I expect we will have for years to come.

UPDATE: My son assembled the computer by the end of Boxing Day and all has gone so well. He is thrilled. THANKS AGAIN!

December 1, 2022
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Reply from gamertech.shop

Hi, Leslie! I’m at so glad you answered my first phone call a few weeks back! Buying components for your kid’s build can be stressful and confusing if you are not already knowledgeable about gaming PCs and PC hardware. I could tell how badly you wanted to make this holiday special for your son and I appreciate you giving me the chance to help you do that.

Rated 5 out of 5 stars

Gamertech has outstanding customer service

I just bought a 4090 gaming OC from Gamertech, super fast shipping my GPU arrived earlier than expected! They E-mailed me thanking me for my purchase and opened a line of communication if I had any questions or comments to reach out to them, so I asked if they’ll be selling the new uni fan sl120 V2 and I got a response back same day!! I won’t tell you what they said cuz I want to be the one of the first to purchase the fans from Gamertech😉

December 14, 2022
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Reply from gamertech.shop

Thanks Adrian! Once you snag the goods yourself, THEN please share the intel!

Rated 5 out of 5 stars

Attention to detail

Gamertech is amazing when it comes to attention to detail. He processed my large order with a variety of different component at different quantities, perfectly. The packaging was exceptional...nothing was damaged...not one dent on a box! Highly recommend to anyone looking for the best distributor in the world!

December 18, 2022
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Reply from gamertech.shop

Thank you for the awesome review, Sean. For orders that involve several items, especially if fragile or valuable, we take every effort to package the product with the utmost care. Thanks for noticing!

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Ordered late in the day and it was shipped out that day. They also had what I needed in stock when the big names didn't.

December 1, 2022
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Reply from gamertech.shop

Glad we were able to exceed your expectations with shipping times! Although it's not always possible for us to ship the same day an order is received, we do strive to do so and, in every case, work hard to minimize handling times so that our customers get their product quickly.

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Rated 4 out of 5 stars

Awesome!

A few problems occurred while checking out. I used PayPal and it tried to make me pay twice. Which is not his fault. Will be back! small business that seems sketchy but it is actually awesome!

December 4, 2022
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Reply from gamertech.shop

Thanks for the review and for letting us know about the PayPal issue. When you spoke to PayPal, did they indicate the cause of the issue? We haven't run into this before, so we'd love to know how you resolved it in case we see this again. In any case, thanks for sticking it out and allowing us to serve your PC needs!

Rated 5 out of 5 stars

Item was exactly as described, excellent support

Item was exactly as described, price was very good, before even considering that you don't charge tax. The person running your Ebay page was very helpful in allowing me to put in my order, and told me exactly when the item I wanted would be in stock. I have never had such help when buying a product that is out of stock, and was a painless experience. 6/5 stars

December 5, 2022
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Reply from gamertech.shop

Our first six-star review! Incredible! Thank you.

Rated 5 out of 5 stars

Quick delivery and kept me updated on…

Quick delivery and kept me updated on my order. My gpu works fine, no problems.

December 3, 2022
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Reply from gamertech.shop

Great to hear! Enjoy those delicious frames! We’d love to see the new hardware in your rig. Email us a photo to info@gamertech.shop or tag us on Instagram @gamertechdotshop.

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Rated 5 out of 5 stars

Great reliable service!

Had the CPU I wanted in stock. Price was reasonable and shipping was fast! Would definitely recommend them!

November 9, 2022
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Reply from gamertech.shop

Thank you! Glad you received everything quickly.

Rated 5 out of 5 stars

Fast and easy

I ordered 9x Lian Li fans. I got them super quickly and am completely happy with my purchase!

December 1, 2022
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Reply from gamertech.shop

Glad to hear things went smoothly. All the best!

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