I think the service attitude is very serious and the price is also very reasonable. It would be even better if the feedback speed were faster.
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Review summary
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Reviews shaping this summary
With this Youtube Premium subscription you can save some money and avoid the annoying adds. I had a problem and they to solved it, although I think they have room to improve.
Generally quite happy with the provided Services! Sometimes does not work well, but mostly the Support Team helps to resolve the issues. Unfortunately only real-human Support was really helpful for me... See more
Tried it the first time for an account. Bought from a big seller with >99% rating, delivery time less than 2 days. What I received is autoresponses, nothing else. I tried to contact Gams-Support, b... See more
Company replied
Company details
- #6 of 6 best companies in Business Networking Company
Written by the company
Gamsgo provides intelligent, efficient account sharing services to users around the world.We have the best user experience, smooth interface, simple purchase and renewal process.Gamsgo has built its reputation on competitive pricing, simple steps, and high quality, reliable customer service.
Contact info
Broadway Street, 19-42, 80302, Boulder, Colorado, United States
- support@gamsgo.com
- gamsgo.com
3.7
Average
18K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and effective customer support
Fast and effective customer support. My recharge issue was solved quickly. The service is reliable, and the staff is very patient and helpful. Highly recommend!
April 26, 2026
This is a super lovely Service which is…
This is a super lovely Service which is easy and quick!
April 26, 2026
Unprompted review
Great service and smooth experience
I had a very good experience with this company. The service was fast, professional, and easy to use. Everything was handled smoothly, and the support was helpful when needed. I am satisfied with the solution and would recommend it to others.
April 26, 2026
The Customer service resolved my issue…
The Customer service resolved my issue by providing me with an alternative solution in just 300 seconds! They did a great job.
April 25, 2026
Scam
Order ID: 2368177604983112
this webpage is a freaking scam. They appear to sell you the subscription legitimately but your subscription will be cancelled halfway, with no way of refund coming back to you and they blame it on the service instead. DO NOT PAY FOR THIS SHYT
April 25, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
First, please accept our sincerest apologies. We deeply understand the importance of a superior service experience to you, and we sincerely regret failing to meet your expectations.
GamsGo always prioritizes customer satisfaction. To ensure your issue is properly resolved, we recommend that you contact our professional team directly via official email.
Contact Information
Email: Assistance@gamsgo.com
Response Time: Within 24 hours (business days)
Subject Format: [Service Feedback] + Brief Problem Description
Required Information: Account ID, Issue Timeline, Detailed Explanation
We guarantee the strict confidentiality of all information you provide and will use it solely for problem diagnosis and resolution. Our goal is to provide you with service recovery solutions that exceed your expectations.
We look forward to hearing from you.
GamsGo Customer Experience Management Center
Shows refunded since April 19th but…
Shows refunded since April 19th but didn't receive any money back or the service the seller Arkgaming and gamsgo both scam. Email support doesn't work. Filed a bank dispute on them. Wouldn't recommend at all. The in app support team constantly kept lying and saying all sorts of BS
April 19, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
First, please accept our sincerest apologies. We deeply understand the importance of a superior service experience to you, and we sincerely regret failing to meet your expectations.
GamsGo always prioritizes customer satisfaction. To ensure your issue is properly resolved, we recommend that you contact our professional team directly via official email.
Contact Information
Email: Assistance@gamsgo.com
Response Time: Within 24 hours (business days)
Subject Format: [Service Feedback] + Brief Problem Description
Required Information: Account ID, Issue Timeline, Detailed Explanation
We guarantee the strict confidentiality of all information you provide and will use it solely for problem diagnosis and resolution. Our goal is to provide you with service recovery solutions that exceed your expectations.
We look forward to hearing from you.
GamsGo Customer Experience Management Center
It accepts Chinese credit cards and the…
It accepts Chinese credit cards and the items are inexpensive.
April 25, 2026
The reason I keep using this is because…
The reason I keep using this is because it's definitely handled as here. So I keep using it and I recommend it to my friends. Thank you for contacting the customer center and always handling it well when there's a problem
April 25, 2026
Great price and service
April 24, 2026
Love it
Love it. I get working subscriptions at a fraction of the price that I use each month.
April 24, 2026
Unprompted review
Great experience with GamsGo
Great experience with GamsGo! Everything worked perfectly from the start, and the activation was fast and hassle-free. The prices are very affordable and much better than paying full price elsewhere.
The platform is easy to use and the service feels reliable. I’ve had no issues so far and I’m very satisfied. Highly recommended!
January 30, 2026
Unprompted review
It wass relly easy and helpful
It wass relly easy and helpful. They solved my issue in real quick time. I am using GmesGo for last 6 years and best service they are providing.
April 24, 2026
I made two purchases with constant…
I made two purchases with constant problems and no solution. I do not recommend it.” the last with one account. The first for 3 months and I'm ve one an a half.
April 24, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Hello!
We sincerely apologize for the unpleasant experience this has caused. We fully understand your disappointment and take your feedback very seriously.
To better understand the specific situation and provide you with a targeted solution, we cordially invite you to contact us via email so that our professional team can thoroughly understand and properly handle your issue.
Please send your issue details to:
Assistance@gamsgo.com
Please include the following in your email:
• Your account information
• The specific time the issue occurred
• Relevant screenshots or error messages (if any)
We promise to reply to you within 24-36 hours of receiving your email and will do our utmost to resolve your issue. Your personal information will be strictly protected and used only for issue resolution.
Thank you for your understanding and support. We look forward to providing you with a satisfactory solution.
Sincerely, The GamsGo Team
GamSGo not only offers a variety of…
GamSGo not only offers a variety of opportunities but also provides high-quality services at reasonable prices, making it a popular recommendation among many people.
April 24, 2026
Do not buy from them
Do not buy from them. I bought from a 3rd party marketplace seller a Claude max redeem link on my own account, which was not new, nor was doing some scam or other stuff and after a couple of days it was downgraded to free plan. The seller did not, and GamsGo intervened and said no refund is neccessary, so I am out of 70EUR and feel scammed.
Do yourself a favor and go to others
EDIT: apparently they agreed to issue the refund, but there has been no communication on status updates since 5 days ago, so I assume they will not issue a refund as they wanted me to revise my TP first.
April 24, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that this service experience did not meet your expectations.
To ensure your issue is handled professionally and efficiently, please contact us via the following official email address:
Official Email: Assistance@gamsgo.com
Please include the following in your email:
【Service Feedback】
Account ID/Username
Problem Description and Time of Occurrence
Relevant Credentials (if applicable)
Our technical team will respond to your request within one business day and provide a corresponding solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
I think the service attitude is very…
I think the service attitude is very serious and the price is also very reasonable. It would be even better if the feedback speed were faster.
April 24, 2026
Thank you for your helpful response
Thank you for your helpful response. After switching to the new organization you provided, everything is working properly.
April 24, 2026
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