Garage Reviews 

1,420
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,067 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and patient, contributing to a pleasant and unpressured shopping environment. Many appreciate the high quality of the clothing, noting its comfort, durability, and flattering fit, alongside trendy designs and diverse sizing options. Conversely, some customers experienced staff being rude, unhelpful, or ignoring them, which negatively impacted their visit. A few people also reported quality issues, such as clothes with poor stitching or items stretching out quickly after purchase. Additionally, some reviewers found certain prices high and expressed dissatisfaction with being charged for shopping bags.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and variety of clothing,... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, helpfulness, and patience... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality of clothing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing disappointment and... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding items to be overpriced for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

My packages came in super fast after purchase, which is amazing! One of the packages, because they came separate was in great condition! However, the other one was slightly ripped and missing plastic... See more

Rated 5 out of 5 stars

I always have a great experience shopping at Garage!!! The store is clean, the clothes are super cute and trendy, i LOVE the colors, and I end up buying something almost every time I visit. The staff... See more

Rated 3 out of 5 stars

I love the layout of the store, it’s aesthetically pleasing and easy to navigate. However, I feel that the employees greatly judge and profile their customers. Many times I’ve walked in and not been g... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,420)

1,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my order quickly and without…

I received my order quickly and without any issues. Happy with the quality if the items.

July 31, 2026
Garage logo

Reply from Garage

Hey, Tracee! Thanks for the positive feedback, we appreciate the love. See you back online soon!

Rated 4 out of 5 stars

The person running the change room

The person running the change room
Area was wonderful. Everyone was friendly, but we did wait a very long time at the till with other employees standing near. Separate till but not operating it. They were just standing around and didn’t acknowledge us or the other customers waiting in line behind us while they all watched one large cash transaction.

It would have been nice to have had them say sorry about the wait or we will be with your shortly. It was a bit strange, but overall a good experience

July 29, 2026
Rated 3 out of 5 stars

Good and Bad

The sales associate was super friendly and helpful. Love all the selections of clothing available. I did not like the wait time to get in a dressing room when there were about 4 or 5 rooms open. Additionally, after checking out I was informed that the store was out of bags. Luckily, I had a bag from another store and was able to fit my items into that bag. If i didn’t have that then I would have been walking around the mall with a handful of clothes.

July 29, 2026
Rated 5 out of 5 stars

Garage review

I love all the workers. They are all so friendly and helping from the floor and the dressing rooms. I love the slick scoop camis and the shorts. The quality of everything is super comfortable and slick and makes me look hourglass. Favourite store of all time for sure!!!

July 30, 2026
Rated 1 out of 5 stars

I’m actually really disappointed in the…

I’m actually really disappointed in the $80 sweatshirt i bought. The inside of the hoodie where the logo is at, has like a plastic covering stitched on and it is so itchy and scratchy. I wear hoodies so I don’t have to wear anything underneath, but i literally can’t wear it without at least a tank top under. for $80 maybe make the quality better and actually wearable.

July 30, 2026
Rated 3 out of 5 stars

I felt there was just a lack of good…

I felt there was just a lack of good customer service, the environment just felt a little snobbish. And it’s quite disappointing because the last time I was in a couple months ago the customer service and hospitality was great

July 29, 2026
Rated 2 out of 5 stars

After 4 days which is the expected…

After 4 days which is the expected delivery date, I still havent gotten an update on delivery nor does it say the carrier has my package. I think for so much money the shipping time should be more than correct or updates if otherwise.

July 29, 2026

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