Garage Reviews 

1,419
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,067 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and patient, contributing to a pleasant and unpressured shopping environment. Many appreciate the high quality of the clothing, noting its comfort, durability, and flattering fit, alongside trendy designs and diverse sizing options. Conversely, some customers experienced staff being rude, unhelpful, or ignoring them, which negatively impacted their visit. A few people also reported quality issues, such as clothes with poor stitching or items stretching out quickly after purchase. Additionally, some reviewers found certain prices high and expressed dissatisfaction with being charged for shopping bags.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and variety of clothing,... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, helpfulness, and patience... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality of clothing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing disappointment and... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding items to be overpriced for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

My packages came in super fast after purchase, which is amazing! One of the packages, because they came separate was in great condition! However, the other one was slightly ripped and missing plastic... See more

Rated 5 out of 5 stars

I always have a great experience shopping at Garage!!! The store is clean, the clothes are super cute and trendy, i LOVE the colors, and I end up buying something almost every time I visit. The staff... See more

Rated 3 out of 5 stars

I love the layout of the store, it’s aesthetically pleasing and easy to navigate. However, I feel that the employees greatly judge and profile their customers. Many times I’ve walked in and not been g... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,419)

1,126 reviews in the last 12 months

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Rated 3 out of 5 stars

Attached security tag

I bought a tank top in store yesterday and they forgot to remove the security tag. A little upset since I didn’t notice till I got home.

July 28, 2026
Rated 2 out of 5 stars

I am a mother of a 16 year old

I am a mother of a 16 year old. We went there to look for clothes. I was not allowed in the dressing room with her, even though my daughter wanted me to go in there with her. It's my daughter for crying out loud. Every other store in the mall let me go in the dressing room with her.

July 29, 2026
Rated 5 out of 5 stars

Staff is amazing and quality is amazing aswell!

I’ve been to a garage in florida and one in wisconsin mayfair mall, and both times everyone was super helpful. I went yesterday in mayfair literally like ten minutes before close, I tried clothes on and bought two items because one of the items I wanted wasn’t available in store and the cashier offered to order online for me with free shipping. Keep doing good and I love the clothes there I just started shopping there a few days ago and i’m addicted.

July 28, 2026
Rated 3 out of 5 stars

The clothes are cute BUT you are still a miss

The clothes are cute, but it would be nice to have more variety that fit school dress codes. I’m not talking super conservative, but female anatomy length shorts, corsets and halter midriffs are missing the mark. Also, would it be asking too much to offer some length variety in jeans? Not every girl is 5’4, some are 6ft tall and don’t want to wear high waters. I end up paying two to three times the cost of your jeans to other retailers that offer cute jeans in tall lengths. PS. A 30 inseam is not a tall length. The added colors were a nice change this year, so good on you for that.

July 29, 2026
Rated 1 out of 5 stars

The kid employees need supervision

This store is so uncomfortably hot inside. Everytime we are here it feels like the AC doesn't work. ALL the employees stand around in groups and chat. The small group of 2 or 3 at the fitting rooms, the small group at the register. Not one person asked if we were doing ok or if we needed help finding anything. Then you check out and they say did anyone help you today LOL NOOOOOO BC YOU WERE ALL TOO BUSY STANDING AROUND GOSSIPING!! Customer service here is non existent but I don't come to fashion for this store. I come to fashion for my luxury brands and the luxury shopping experience I receive from those stores. You get what you pay for !

July 28, 2026
Rated 1 out of 5 stars

Customers should come first

I wasn’t helped or greeted until I was in the checkout line. I understand tasks are important and need to get done but customers should come first in any retail store.

July 29, 2026
Rated 2 out of 5 stars

Unprofessional and tacky

The employees stand around talking blocking merchandise. They dress incredibly unprofessional. One had her butt cheeks hanging out and two had tiny tank tops with no bras on. One was see through. I shouldn't have to see nipples and its very inappropriate for your target market of teens under 18. Looks like a strip club furnished the employees.

July 29, 2026
Rated 2 out of 5 stars

The app is VERY slow and glitchy never…

The app is VERY slow and glitchy never runs smoothly. Next is the amount of advertisements I get on the app and email. Garage never has actual good discounts or discount codes I can use. Most of the clothing or majority of clothing is just over priced for how basic they are. The store will ask you if you want a bag and then proceed to charge you for a bag after spending over 300 dollars on five article of clothing. The bag SHOULD be FREE. Be so foreal. The website will say sold out but will not give a notify option for restocks. You literally have to check everyday. Garage has a lot of work to do. And if you’re asking for feedback and are being given a feedback, actually take it in consideration.

July 29, 2026
Rated 5 out of 5 stars

great

The environment is always nice and welcoming and friendly. the clothes are very good quality

July 28, 2026
Rated 1 out of 5 stars

Got stuff delivered and they didn’t…

Got stuff delivered and they didn’t remove the anti-stealing thing they put on the clothes, so know i have to head in store myself to ask them to remove it. Waste of time, if I wanted to head and buy stuff in store, i wouldn’t have used delivery.

July 27, 2026

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