Garage Reviews 

1,420
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,067 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and patient, contributing to a pleasant and unpressured shopping environment. Many appreciate the high quality of the clothing, noting its comfort, durability, and flattering fit, alongside trendy designs and diverse sizing options. Conversely, some customers experienced staff being rude, unhelpful, or ignoring them, which negatively impacted their visit. A few people also reported quality issues, such as clothes with poor stitching or items stretching out quickly after purchase. Additionally, some reviewers found certain prices high and expressed dissatisfaction with being charged for shopping bags.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and variety of clothing,... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, helpfulness, and patience... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality of clothing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing disappointment and... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding items to be overpriced for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

My packages came in super fast after purchase, which is amazing! One of the packages, because they came separate was in great condition! However, the other one was slightly ripped and missing plastic... See more

Rated 5 out of 5 stars

I always have a great experience shopping at Garage!!! The store is clean, the clothes are super cute and trendy, i LOVE the colors, and I end up buying something almost every time I visit. The staff... See more

Rated 3 out of 5 stars

I love the layout of the store, it’s aesthetically pleasing and easy to navigate. However, I feel that the employees greatly judge and profile their customers. Many times I’ve walked in and not been g... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,420)

1,127 reviews in the last 12 months

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Rated 3 out of 5 stars

BASIC TANK WALL

I came in looking for one of your simple tanks, but could really only find 3 colors. Maybe you could have, like a wall of basic tank tops so there could be more colors!

July 28, 2026
Rated 5 out of 5 stars

The best store ever!

The store in general is so pretty, the clothes are such good quality and the workers make the experience so much better being so nice and helping you with whatever you need.

July 28, 2026
Rated 3 out of 5 stars

The store was busy, but…

The store was busy, but in spite of that a lot of sales staff were standing around being largely unhelpful. That said some staff were VERY kind and helpful. The changing room policy of 6 items is absurd. We had 7 items, and rather than a staffer saying they would hold the 7th item, we were not given a chance and just had to abandon it. The staffer in charge of fitting rooms was AWFUL. If my daughter didn’t like your brand I would have immediately walked out. Also registers very disorganized. 5 employees behind cashier area and only two computers operated. No idea what the other 3 employees were doing other than standing there.

July 28, 2026
Rated 5 out of 5 stars

Amazing and Seamless

Very nice people. Very friendly and patient. Especially the people running the dressing room at the Fashion Valley Mall. Absolutely amazing and so helpful.

July 28, 2026
Rated 5 out of 5 stars

I love how such good quality this brand…

I love how such good quality this brand is and I’ll forever love the styles they put out there into the fashion world!! I love how they incorporate a diverse supply of colors that can be used throughout any time of the year. I do wish there was a bright teal color, it SCREAMS summer!

July 27, 2026
Rated 1 out of 5 stars

Terrible Customer Service and a Broken Website

Garage apparently has so many customers and makes so much money that when you call because their website won't let you complete an order, they simply tell you someone will email you back.

My daughter's cart has more than $700 worth of back-to-school merchandise in it. The website is extremely glitchy and won't let her check out. When we called, we were told the issue had been escalated to the technical team and would be fixed within 24 to 48 hours. When I asked to speak with a manager, I was told a manager would email me back. Apparently managers don't make or take phone calls.

When I pointed out that items could sell out while we waited, I was told they would "hopefully" be restocked if that happened. That's not much of a solution when you're trying to purchase items that are currently available but already show "only a few left." Extremely disappointing customer service.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

They just opened at Ala Moana. The clothing quality is great. Price point could be a bit better. My experience with customer service and staff was nice. First time I tried clothing on, staff member was friendly. Second visit, staff worker at dressing room seemed a bit overwhelmed. When purchasing both times, front counter staff was very friendly.

July 27, 2026
Rated 4 out of 5 stars

Great products and Great Quality

I love the styles and quality of the items that Garage offers. They had exactly what I was looking for. Would just love to be greeted when I entered the store or have sales folks readily available for questions.

July 27, 2026
Rated 5 out of 5 stars

Never had any issues

Never had any issues shopping at Garage. The staff are always friendly and very helpful. We generally visit the Oshawa location but have been to various other locations too and they have all been super helpful.
The quality of the clothes seems to be good, we’ve had no issues with shrinking or not lasting and the colours that keep dropping are really nice.
Some items are a little expensive and if my daughter keeps shopping there I’m going to go broke…..lol

July 26, 2026

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