Gardenfox Reviews 

59
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great service Steve was incredibly helpful and offered great advice on our purchase of a lawnmower Certainly would recommend ,great to deal with someone that is helpful and nothing was too much tro... See more

Rated 5 out of 5 stars

Unbelieveable service, which is not experienced these days. I wasn’t sure if my order had gone through as I had misread payment instructions. Telephoned and told my incomplete order was on system. Al... See more

Rated 5 out of 5 stars

Other retailers can learn from this one. Having failed my credit card order, I phoned the following morning and when I said my issue, I was greeted by name !! The company prints out overnight failur... See more

Rated 5 out of 5 stars

Thoroughly reliable and efficient. I bought a lawnmower from Garden Fox and I was kept informed by email of every step of its journey to me, including tracking no. It arrived when it was expected.... See more

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.4

All reviews

(59)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
Steve was incredibly helpful and offered great advice on our purchase of a lawnmower
Certainly would recommend ,great to deal with someone that is helpful and nothing was too much trouble
Thank you Steve

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Incredible service

Incredible service!
I ordered a chainsaw for my son's birthday at 11am yesterday and it arrived at 10.30 am today!
Only downside is having to ring up to pay by credit card; it would be nice to be able to complete an order online.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent people to deal with

Excellent people to deal with, I had a problem with a Hozelock spray gun which they sorted out for me with no problem.
Will definitely deal with them again. Thanks again GardenFox !!!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wow !!

Wow !!! Can't recommend this company enough ! Bought a big lawnmower by credit card and it arrived less than 2 days later by Stephen from parcel force ,How's that for service! Bought it on my credit card before I noticed on their site that it said no credit card payments only pay pal and hubby said well thats your money gone ! Didnt have time to ring them cos here it is .love how they used a designated driver aswell ,so personal and a 1 hour slot and you could reply 1 to 4 if you weren't in to leave it with neighbour or out back etc .love my new bosch 36 550 lawnmower and cheapest price aswell .

January 7, 2025
Unprompted review
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Rated 5 out of 5 stars

All good

On Saturday I ordered a Bosch Verticut 1100 scarifier, it was sent Monday, arrived Tuesday via ParcelForce, all good, good price.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary service

I phoned Garden Fox to order a new lawnmower. My call was dealt with courteously and efficiently. My order was placed on late Friday afternoon and I received the mower by very speedy delivery on Tuesday morning. Very good mower priced very competitively and excellent service. Highly recommended. 000056

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelieveable service

Unbelieveable service, which is not experienced these days. I wasn’t sure if my order had gone through as I had misread payment instructions. Telephoned and told my incomplete order was on system. All my details there, just had to pay. Arrived next morning by 10.30am. Couldn’t ask for more, well done Garden Fox.
Jill, Epsom Surrey. 000061

September 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Code 000036 This is the first order…

Code 000036 This is the first order from A&G Garden Fox . Very friendly and the service was great .They said it would be delivered on the date specified and it arrived on time .Thanks A&G Garden fox for your help as this was a birthday present for my Husband

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

My thanks to Gardenfox for an overall…

My thanks to Gardenfox for an overall fantastic service. I placed an order for a lawn mower / hozelock autoreel and the order arrived as expected in a timely fashion. The reel (sorry) test was when the hozelock autoreel developed a fault and in summary my expectations were greatly exceeded. I sent an email to Gardenfox reporting the fault (which was acknowledged the same day) and a like for like replacement was sent the following day. I must commend superlative customer service and would recommend this company in their approach to faulty goods. As a cynical person who invariably distrusts online purchasing (I would usually go to a retailer where you can physically take back faulty goods) I found the replacement process even easier (thank you Steven) so buy online with confidence with this company.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company

Fast shipping (although I wasn't in to take delivery and didn't divert). Great pricing. Happy customer

April 12, 2024
Unprompted review
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Rated 5 out of 5 stars

A great company to purchase from!

This was my first purchase from Garden Fox and it was a refreshing change to deal with such friendly and informed people. The staff were so helpful from start to finish, I only wish all companies were like this one.
The purchase procedure was easy, delivery was quick and the after sales service was excellent. Really nice people and a pleasure to do business with. 100% recommended!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great value and service

Best price I could find on the internet for my Bosch pillar drill, delivered quickly in perfect condition with excellent communication from order to delivery.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Thoroughly reliable and efficient.

Thoroughly reliable and efficient.
I bought a lawnmower from Garden Fox and I was kept informed by email of every step of its journey to me, including tracking no.
It arrived when it was expected. I got in touch, post purchase, with a request and got an immediate response.
As a first time buyer from Garden Fox, I was thoroughly impressed and pleased. Would definitely recommend.

November 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Ordered Bosch 23-37 AFS strimmer and…

Ordered Bosch 23-37 AFS strimmer and Brush Cutter on Friday, it was dispatch on the same day via parcelforce, tracking shows it arrived in my local delivery depot Friday night, but it was delivered promptly on Monday morning. Very satisfied with my purchase as well as with the product.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I ordered a Bosch PBD 40 bench drill on Sunday, it arrived on Tuesday, fantastic service. Very happy with drill and outstanding customer service, thank you.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased Hayter Harrier 41 VS 60V at…

Purchased Hayter Harrier 41 VS 60V at £1069. Best price on internet. I had loads of questions which Steve answered everytime, even though its obvious that when i was there today, they are very busy.......Thankyou. Will purchase from then again without hesitation

May 16, 2023
Unprompted review

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