Delivery company had insufficient address so couldn't deliver on day expected. Asked me to contact you to send correct address so received plants a day later. Thankfully they still arrived looking ve... See more
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Review summary
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The majority of the plants were great and very healthy. 1 plant missing and 2 were very limp on arrival and have not survived. Others appear to be doing away fine. Delivery was well communicated and p... See more
Company replied
Ordering was straight forward with a huge variety to select from. I easily found what I was seeking and at a realistic price. Payment was simple too. Within a few days my order arrived and I was delig... See more
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All plants that I have received have been well packaged & sturdy plug plants that have thrived to become strong on planting out. Delivery has taken place as predicted at the time of ordering. I do... See more
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Company details
Written by the company
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contact info
United Kingdom
- gardeningdirect.co.uk
4.2
Great
25K reviews
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Healthy plants, packaged and delivered with care
I have ordered quite a few plants in the past and have never been disappointed. Order received this time was packaged well and plants were healthy. Will definitely order from here again and delivery company always handle with care and packaging always intact when they arrive.
August 21, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear you've consistently had positive experiences with your plant orders. It's wonderful to know your recent delivery was well-packaged and the plants arrived healthy. We appreciate your kind words about our delivery company's care.
Kind regards,
Gardening Direct Customer Service
Plants arrived quickly and in good…
Plants arrived quickly and in good condition and
We’re potted up the next day and one week later are starting to flower ( trailing pansies )
August 19, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear your plants arrived quickly and in good condition. It's wonderful that your trailing pansies are already starting to flower!
Kind regards,
Gardening Direct Customer Service
Excellent all round service!
I've had four deliveries of plants and plant plugs from Garden Direct this year and all have been received in excellent health, very well protected in strong packaging, and delivered in good time. Garden Direct also kept me well informed as to the processing of my orders, and their website is very absorbing leaving me tempted to buy more!!. In all, I couldn't fault this company, and as an avid gardener I hope to continue to using Garden Direct for many years to come.
August 20, 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear about your excellent experiences with our plant deliveries this year! It's wonderful to know that your plants and plugs arrived in great health, well-protected, and on time. We also appreciate your kind words about our communication and website. We look forward to continuing to be your go-to for many years to come.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased to hear that you found our products excellent and were happy with the service you received. We truly appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
The plants arrived well packaged this…
The plants arrived well packaged this time we could use all the plants in the past we have had a few problems with packaging plants being crushed etc but this time very good
August 21, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that your plants arrived well-packaged this time and that you can use all of them. We appreciate you acknowledging the improvement!
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We are happy to hear that you received a helpful and quick response. Thank you for your positive feedback; we appreciate it very much.
Kind regards,
Gardening Direct Customer Service
The product arrived in great condition…
The product arrived in great condition and was delivered on shedule
August 13, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that your product arrived in great condition and was delivered on schedule! Thank you for sharing your positive experience.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased your roses arrived on time and looked healthy! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're sorry to hear about the plants. We understand your disappointment and are looking into what happened.
Kind regards,
Gardening Direct Customer Service
InPost are continually delaying…
InPost are continually delaying delivery. They seem intent on pushing the customer to use the "Locker System" rather than deliver. Poor show.
Your Reply Thanks. 4th Sept and their tracker STILL says held in Perth depot. Not updated.
August 20, 2026
Reply from Gardening Direct
Hello,
We appreciate you sharing your concerns regarding delivery delays and your perception of our service. We understand your frustration when deliveries don't meet expectations, and we are actively working to improve our processes. Your feedback is valuable as we strive to provide reliable service.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're delighted to hear that your plants were delivered in excellent condition and were well packaged! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Arrived in excellent condition Well…
Arrived in excellent condition Well packed
No complaints at all.
Thank you
Derek
August 18, 2026
Reply from Gardening Direct
Hello,
We are delighted to hear that your order arrived in excellent condition and was well-packed. Thank you for your positive feedback; we truly appreciate it.
Kind regards,
Gardening Direct Customer Service
Everything went very smoothly thank you.
August 19, 2026
Reply from Gardening Direct
Hello,
We are so happy to hear that everything went smoothly for you! We truly appreciate you taking the time to leave us this positive feedback.
Kind regards,
Gardening Direct Customer Service
All plants received no complaints
August 20, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that you received all your plants without any issues! Thank you for sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
All plants poor and I have sent…
All plants poor and I have sent pictures but response was that they would recover but they have not
August 13, 2026
Reply from Gardening Direct
Hello,
We are truly sorry to hear that your plants have not recovered as expected, despite the pictures you sent. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Great condition
Once again thank you Gardening Direct for delivering healthy plants in amazing little greenhouses that don’t get damaged in transit.
Great price too
What’s not to like
August 20, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that your plants arrived healthy and well-protected in their packaging! It's wonderful to know you also found the price great.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're glad to hear that the trees met your expectations. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
From ordering which I did on.my phone…
From ordering which I did on.my phone it was so easy to getting the plants was a doddle. Lovely plugs will be ordering again
August 19, 2026
Reply from Gardening Direct
Hello,
We're delighted to hear that ordering on your phone was easy and that receiving your plants was a doddle! We're so glad you loved the plugs and look forward to your next order.
Kind regards,
Gardening Direct Customer Service
Healthy plants received in…
Healthy plants received quickly and in very good condition. The packaging was excellent and kept the plants healthy until they could be transplanted.
August 20, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that your plants arrived quickly and in very good condition. It's wonderful that our excellent packaging kept them healthy for transplanting!
Kind regards,
Gardening Direct Customer Service
My order for bellis daisies was…
My order for bellis daisies was delivered on time and beautifully packed. They were put into trays to establish before planting out. They are growing on very well and are looking great. Thank you.
August 20, 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear your bellis daisies arrived on time and were beautifully packed! It's wonderful that they are establishing well and looking great. Thank you for sharing your positive experience.
Kind regards,
Gardening Direct Customer Service
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