Scammers, never received my order. They just grab your money. Google should take action against such websites.
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See what reviewers are saying
After reading the reviews and my own experience I realize this site is a total scam. I ordered 2 weeks ago and nothing has been posted. All I get is generic automated messages and nobody responds in... See more
EXCELLENT! Received my seeds extremely quickly and in a gorgeous little personalised pack that made me feel valued as a customer. The seeds themselves have detailed care instructions on so you can't p... See more
I ordered seeds for the first time from Garden Paradise Seeds and I can't complain. The delivery to Israel took a little longer but that's our government's fault because customs in Israel can sometime... See more
Company details
Written by the company
Welcome to Garden Paradise Seeds! We are thrilled to introduce you to our extensive collection of high-quality seeds. Whether you're looking for herb seeds, vegetable seeds, flower seeds, palm and bamboo seeds, or exotic seeds, we've got you covered. In addition, we also provide a wide range of gardening tools to support your gardening journey. At Garden Paradise Seeds, we place great emphasis on both the quality of our products and ensuring customer satisfaction. Our ultimate goal is to exceed your expectations from the moment you make a purchase. We strive to provide an exceptional gardening experience, helping you cultivate beautiful and thriving plants. Explore our diverse selection of seeds and gardening tools, and embark on a rewarding journey to create your own garden paradise. Should you have any questions or need assistance, our dedicated team is here to assist you. Thank you for choosing Garden Paradise Seeds. We look forward to being a part of your gardening success! Happy gardening.
Contact info
23 Windmill Court, A91RDD7, Dundalk, Ireland
- service@gardenparadiseseeds.com
- gardenparadiseseeds.com
2.7
Poor
301 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 Stars ⭐️
I don't understand all the bad reviews. I have never had a problem with Garden Paradise Seeds and can only wish the young company and its team the best. I've been a customer for 2 years and always find it a pleasure to order from you. You put in so much love and manual work, always send my packages quickly, and everything has always been perfect. You get 5 stars from me. Thank you very much, and see you soon!
April 16, 2024
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Track order problems
Everything is fine for now except I cannot track my order and I paid to be able to do so and no one replies to e-mails.
May 16, 2024
Reply from Garden Paradise Seeds Ltd.
Dear Nawal,
We sincerely apologize for the inconvenience you have experienced. We would like to provide you with some context for the situation.
Recently, our team underwent restructuring, and we are now operating from two different countries, with our warehouse located in Berlin. This transition unfortunately led to some disruptions in our processes.
We are pleased to inform you that your package was handed over to DHL today and will be picked up tomorrow. The tracking code for your package is LF666381650DE, and it should arrive within 3-5 days.
We deeply regret any inconvenience this has caused you and appreciate your understanding. We look forward to welcoming you back as a satisfied customer soon.
Best regards,
Laura
I have given up now
I have given up now. I’ve tried everything- writing emails, using the chat option, texting via WhatsApp ( hasn’t been delivered for days) and calling. I am sad because I really thought this shop was legit, and I lost 50€ now.
They took the money, and didn’t give me any information about the delivery. My package never got delivered, even though it says that the order has been fulfilled. It has not, and I am truly disappointed. I’ve waited a whole month now.
April 7, 2024
Unprompted review
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ScamAlmost a month and no seeds received
Almost a month and no seeds received. No email, no answers, nothing.
Just a recorded message.
A scam
A scam
March 30, 2024
Unprompted review
Was told in the chat that they were…
Was told in the chat that they were having DHL and new warehouse issues, after long days of waiting without any update. Still no update after few days, so I contact them in the chat again: no reply. I asked for a refund: no reply. I send an email for a refund, after 13 days of absolutely no update: still no reply.
I think you can understand I never received my seeds as well. I can understand you can have problems with shipping, but you can also send updates, emails, etc, to your customers. They went full radio silence, it feels scammy.
April 3, 2024
Reply from Garden Paradise Seeds Ltd.
Dear Marie Charrier,
We sincerely apologize for the inconvenience you have experienced. We would like to provide you with some context for the situation.
Recently, our team underwent restructuring, and we are now operating from two different countries, with our warehouse located in Berlin.
We are pleased to inform you that your package was handed over to DHL today and will be picked up tomorrow. The tracking code for your package is LF666381646DE
, and it should arrive within 3-5 days.
We deeply regret any inconvenience this has caused you and appreciate your understanding. We look forward to welcoming you back as a satisfied customer soon.
Best regards,
Garden Paradise Seeds
I bought almost 20€ of seeds and never…
I bought almost 20€ of seeds and never got them. Tried to contact them by WhatsApp and email and didn’t get any answer.
This seams a scam website. Be careful
April 20, 2024
Unprompted review
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BUYER BEWARE: Order not shipped/received, no customer service
FURTHER EDIT: 30 April 2024
STILL WAITING FOR RESPONSE FROM VENDOR, FOR PRODUCT ORDERED OR REFUND. NO CONTACT SINCE FROM THEM SINCE THEIR REPLY TO THIS REVIEW.
EDIT: Following the reply below from the vendor and an email, I was told the seeds would be sent at the end of the following week, which I agreed to. Once again, I have not received either a shipment notice or the seeds nor have I received any response to my email querying this.
I therefore see no reason to change my rating of this company and once again I strongly caution against using Garden Paradise Seeds.
----
I ordered my seeds in March and was advised I would be emailed shortly when they shipped. That was the last I heard from this company until this week I was bombarded with multiple requests by email to review them on here and to review their products on their website and informed that they had successfully fulfilled my order.
I have contacted their customer service email and simply received a would-be-comical auto-reply and nothing else. If it weren't for several more positive, apparently genuine reviews on here I would deem this vendor to be an online scam. As it is, my opinion of them lies firmly with my fellow negative reviewers.
March 22, 2024
Reply from Garden Paradise Seeds Ltd.
Dear Customer,
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience you have experienced. We deeply regret that your order has not been shipped or received as expected, and we understand your frustration with the lack of communication and customer service.
We are currently investigating the issue with your order and are committed to resolving it promptly. Rest assured, your satisfaction is our top priority, and we are taking immediate steps to address the concerns you've raised.
Regarding the bombardment of review requests, we understand how this may have added to your frustration, and we apologize for any inconvenience caused. We value your feedback and understand the importance of honest reviews, but we also recognize that it must be provided at the appropriate time and under the right circumstances.
As for the auto-reply from our customer service email, we apologize for the inconvenience. We assure you that your message has been received, and we are working diligently to respond to all inquiries as quickly as possible. In the meantime, if there is anything specific you would like to address or if you have any further concerns, please feel free to reach out to us directly, and we will be more than happy to assist you.
In light of the inconvenience you've experienced, we would like to offer you a full refund for your order. Please let us know if you would like to proceed with this option, and we will process it for you immediately.
Once again, we apologize for the inconvenience and frustration you have experienced. We value your business and your feedback, and we are committed to making things right for you. Thank you for your patience and understanding.
Warm regards,
Laura
Fast delivery
March 22, 2024
Quick delivery and a surprise free gift…
Quick delivery and a surprise free gift included.
March 14, 2024
Spot on delivery
Seeds were delivered on time. Came nicely packed with a free gift. Customer support via e-mail is a bit complicated but they respond to questions on their website.
March 25, 2024
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Nothing to complain about.
November 17, 2023
Answer The clients.
November 2, 2023
This Shop is very great…
This Shop is very great…
The Service is very good and fast
With best wishes from Turkey
October 2, 2023
Unprompted review
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Very happy with the seeds and the…
Very happy with the seeds and the result
Service was also good
June 6, 2023
Unprompted review
I ordered seeds for the first time from…
I ordered seeds for the first time from Garden Paradise Seeds and I can't complain. The delivery to Israel took a little longer but that's our government's fault because customs in Israel can sometimes take months. However, I was very happy when I received my package, safely packaged and free seeds were also included! I am looking forward to planting the seeds and can warmly recommend this seeds shop to you
September 12, 2023
reliable company and good seeds
September 8, 2023
Unprompted review
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