Gardensmart Reviews 

217
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and that the parcel delivery service is exceptionally fast, efficient and reliable. Reviewers deeply appreciate the clear advice provided over the phone and note that transactions are remarkably simple. People also love the great range of products and the consistently excellent prices available on the online store. Consumers consistently highlight that items arrive well packaged and safely boxed, which helps them successfully grow their plants. Shoppers express high satisfaction with the overall quality, describing the service as consistently good, helpful and dependable.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently highlighting speedy delivery times and... See more

Product

Reviewers express high satisfaction and positive feedback about product quality, pricing, and availability.... See more

Service

Consumers find service to be positive, highlighting excellent pricing, perfect packaging, and fast delivery... See more

Price

Customers consistently note positive experiences with price, highlighting excellent and affordable rates... See more

Order

Customers had positive experiences with order, highlighting fast delivery and easy transactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more

Rated 5 out of 5 stars

fast service of parcel delivery, and advice over the phone about nutrient measurements were clear and helpfull. Apparently, it helps after two cups of coffee to talk about Maths

Rated 5 out of 5 stars

I love shopping online with Garden Smart Great Range of products great prices and fast shipping Thank you Garden Smart.

Rated 5 out of 5 stars

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.


Company details

  1. Garden Center

Written by the company

Home of innovative garden products. Home of Autopot Systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(217)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Quick service after the new year

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.

December 31, 2025
Rated 4 out of 5 stars

Anonymous

Sent articles well packaged and they arrived in good condition. Took the time to add a personal touch to my order which was nice.

December 10, 2025
Advertisement
Rated 5 out of 5 stars

Happy customer

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with what I received. Arrived super quick I’m a happy customer.

December 15, 2025
Rated 5 out of 5 stars

Always FIVE STARS

Always FIVE STARS
I HAVE BEEN A CUSTOMER FOR MANY YEARS. SUPPORT AND ADVICE IS FREELY GIVEN. QUERIES RESPONDED TO PROMPTLY AND DELIVERY IS FAST. THE PRODUCTS ARE EFFECTIVE AND COMPETITIVELY PRICED AND A SPECIAL SHOUT OUT TO SAM WHO FIELDS ENQUIRIES (AND EVERYTHING ELSE FOR THAT MATTER!)

December 3, 2025
Advertisement
Rated 5 out of 5 stars

Always awesome

Have had autopots on my balcony growing all kinds of stuff for nearly ten years, these things are awesome, they just work.

October 20, 2025
Advertisement
Rated 3 out of 5 stars

Slow Courier

As always the products were fine but the time it took to get them to us was disappointing. Ordered on Friday they were collected by the courier on Tuesday and then not delivered until the following Monday. For a $45 dollar fee one would expect a better service than that!
Another Melbourne company I deal with delivers the next day if ordered by 3.00pm for $12 per unit.

August 17, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look