Waste of time & money!
Waste of time & money!
Unresponsive customer service !
Not worth it at all.
WORST EXPERIENCE EVER!
August 17, 2026
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Company details
Written by the company
Gate2enter is Mauritius' leading digital product platform, offering a seamless way to access game recharges, prepaid card, and digital services — all in one place. Every product on our platform is sourced directly from verified suppliers, so you can shop with confidence knowing your purchase is genuine, secure, and delivered instantly. We believe the experience shouldn't end at checkout. Our active customer support team is on hand to help whenever you need it, and every order is backed by our buyer protection commitment — because your peace of mind matters as much as your purchase. From gaming to streaming and beyond, gate2enter makes it effortless to get the digital content you want, right when you want it. Currently serving customers across Mauritius and expanding across the region — we're just getting started.
Contact info
7th Floor Nexsky Building, 34 Cybercity , 72201, Ebene, Mauritius
- +230 57327784
- support@gate2enter.com
- gate2enter.com
3.3
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I order Pubg Uc and I paid also but…
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May 16, 2026
customer support needs improvement
Gate2Enter offers many useful digital products such as ChatGPT, Perplexity, Coursera, and other subscriptions at affordable prices. The ordering process was straightforward and the product selection is good.
However, I was disappointed with the customer support experience. Communication initially took place through WhatsApp, but resolving issues required sending emails and waiting for responses. Support was polite, but the process felt slow.
I purchased a Perplexity subscription through Gate2Enter. Later, I was unable to access the account because it required phone number verification. Gate2Enter informed me that account verification is handled by Perplexity and referred me to Perplexity support. Since the subscription was purchased through a third-party platform, it is unclear who is responsible for resolving such account access issues.
Overall, the prices and product variety are good, but I believe customer support and issue resolution could be improved, especially when customers cannot access the service they purchased.
May 28, 2026
Reply from GATE2ENTER.COM
Thank you for taking the time to leave such a balanced and detailed review — we genuinely appreciate the honest feedback.
We're glad the ordering process was smooth and that you found value in our product range. To provide some context on your experience: the Perplexity subscription was successfully activated and remained fully accessible for approximately six months. The phone number verification you later encountered was the result of a security protocol update rolled out by Perplexity — this was not part of the original account setup and is outside of Gate2Enter's control.
That said, we want to be clear: we have been in contact with you to work through this matter and find the fairest resolution possible for both parties. We take access issues seriously, even when they originate at the provider level.
Regarding support speed — your feedback is noted and appreciated. We're continuously working to improve our response times and communication flow.
We hope to resolve this fully and look forward to serving you again.
— Gate2Enter Support Team
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