Gatehouse Books Reviews 

32
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent service and excellent products. I made two seperate orders and in both cases the book(s) arrived within two days: almost disconcertingly quick! I have shown the books to other teachers and t... See more

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Rated 3 out of 5 stars

Books arrived promptly and well packaged, but one title was missing from a set of 3 and 2 copies of the same book sent instead. When notified, Customer Services were very apologetic and promised to se... See more

Company replied

Rated 5 out of 5 stars

Gatehouse Books has published an excellent book called Yes We Can Read and corresponding reading books. Excellent products for our adult literacy centre. The website is easy to access and shipping i... See more

Company details

  1. Book Store

Information provided by various external sources

We publish Gatehouse Books® for new readers, a collection of reading books and resources for developing literacy in teenagers and adults, and the award-winning Yes We Can Read, our tool to teach reading one-to-one. We also distribute for Brown & Brown, Avantibooks and specialist providers of literacy and ESOL materials.


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4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

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(32)

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Rated 5 out of 5 stars

Great service

Great service. The books will be very helpful for my ESOL adult learners.

October 27, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent service and excellent products. I made two seperate orders and in both cases the book(s) arrived within two days: almost disconcertingly quick! I have shown the books to other teachers and they were all impressed; more orders are certain to follow.

October 10, 2018
Unprompted review
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Reply from Gatehouse Books

Hello Peter

It's great to hear you're happy with our service and products. We look forward to maintaining your 5-star experience.

Thank you,

Catherine @ Gatehouse Books.

Rated 5 out of 5 stars

A positive role model for women…

The service was prompt and efficient but I was a little disappointed that the range of ESOL beginner readers appears to be limited. Also I was surprised and very disappointed that five of the six Building Bridges series had men on the front covers. Where are the women? I am sure that you realise the importance of positive roles models for female asylum seekers and refugees who are often the most oppressed.

October 6, 2018
Unprompted review
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Reply from Gatehouse Books

Hello Philip

Thank you for your review. I am very pleased you were happy with the service and I appreciate your feedback.

We developed the Building Bridges Series to fill a gap in our offering for young male ESOL students. Our aim was to create a series around a central male character, a refugee, who is determined to be educated and is ambitious in his choice of career, so providing a positive role model for young male immigrants.

You might take a look at our New East Enders Series, which was developed specifically for a female ESOL readership, settling into family life in the UK.

We do recognise the need for positive role models for both men and women and will endeavour to develop more books to meet the needs of asylum seekers and refugees. Should you have any topic suggestions, please do let us know.

Thank you,

Catherine @ Gatehouse Books

Rated 5 out of 5 stars

The service was excellent

The service was excellent. I live in France but there was no problem about receiving the package. The only downside was the price of postage that doubled the price of the book!

September 26, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent products and service.

Gatehouse Books has published an excellent book called Yes We Can Read and corresponding reading books. Excellent products for our adult literacy centre.
The website is easy to access and shipping is speedy.

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Building Bridges Set of readers for…

Building Bridges Set of readers for adult literacy ESOL learners: this little set of readers is appropriate for young adult ESOL learners. A list of some challenging words before starting may be useful for some beginners.

August 26, 2018
Unprompted review
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Rated 5 out of 5 stars

Perfect for my students to relate to…

Perfect for my students to relate to personally. Good mixture of familiar and new vocabulary.

July 24, 2018
Unprompted review
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Reply from Gatehouse Books

Hello Lynne, thank you for your great review. I'm really happy that you're enjoying the Building Bridges Series.

Best wishes, Catherine.

Rated 5 out of 5 stars

Very pleased and ideal reading schemes…

Very pleased and ideal reading schemes for my adults with learning difficulties

July 23, 2018
Unprompted review
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Reply from Gatehouse Books

Thank you, Julie. I'm delighted you're finding our books a useful resource.

Best regards, Catherine.

Rated 5 out of 5 stars

Very good readers for my ESOL student

Very good readers for my ESOL student, and fast delivery. I would recommended the Yes we can read, which I am working with a student. I is easy to understand and the student progression is improving at a good steady pace.
Thank you Gatehouse for you useful resources.

June 7, 2018
Unprompted review
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Reply from Gatehouse Books

Thank you, Velma. I'm very happy that your student is making good progress with our resources.

Catherine

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Rated 5 out of 5 stars

Good service

Good service, easy website to navigate. Received our order promptly and it was well packaged.

May 23, 2018
Unprompted review
Rated 2 out of 5 stars

much more difficult words than expected …

much more difficult words than expected with very little text - not what I expected

February 2, 2018
Unprompted review
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Reply from Gatehouse Books

I am sorry you have found the book you purchased too challenging. If you would like to contact me directly, I should be pleased to suggest something at a lower reading level.

Kind Regards
Catherine

Rated 5 out of 5 stars

Really swift

Really swift, professional service and helpful customer service.

January 16, 2018
Unprompted review
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Reply from Gatehouse Books

Thank you. I'm delighted you were happy with our service.

Catherine

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Rated 1 out of 5 stars

I was looking for books for an adult …

I was looking for books for an adult who can read a limited vocabulary and was rather disgusted in having to pay more than £5 for a 16 page offering containing 120 words and a rather larger one which also proved totally inadequate,

December 1, 2017
Unprompted review
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Reply from Gatehouse Books

Mr Corbett, I am so sorry you were disappointed with the books you ordered, which are evidently not suitable for your particular circumstances. We have since spoken on the phone and I have invited you to return the books to us for a full refund. We are always happy to discuss a learner's particular needs and make suggestions for suitable reading material. I am sorry that we fell far short of your expectations on this occasion.
Catherine White

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