10/01 wanted to update and change my score. Gearlit reached out to me and apologized for the lack of response. They did refund the 2nd ornament. The ornament did arrive from China this week. It does... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a special valentine order for my wife. It was a picture of her showing her favorite horse. They sent me the product which depicted her riding a different horse. Imagine the disappointment we b... See more
I'm not one to usually write a review but I wanted to let you know how my experience went. When I received my canvas picture it had 3 slits in it and I was upset, but as soon as I emailed gear lit wit... See more
Company replied
So far I have nothing good to say about this website. It says that mugs are shipped within 3 business day, it's been 9 days and it still not sent. Support is lying though their teeth trying to jus... See more
Company details
- Gift Shop
- also in
- T-Shirt Store
Written by the company
Find the perfect personalized gift, custom clothes, unique jewelry, and more at GearLit.com
Contact info
United States
- support@gearlit.com
- gearlit.com
2.8
Average
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome company.
May 11, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Advertisement
I love my iPhone 11 Pro cover!!
I love my iPhone 11 Pro cover!!! I get so many compliments on it!
May 11, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Personalized phone case
I was extremely pleased with my personalized iPhone case! The ability to create my own details and to really make it “mine “ was very impressive!
The quality and durability is also noted and appreciated.
May 10, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Bad quality
I had the product less than a week & the image started coming off. It’s been hand washed only as there were no directions for care in the box. Reached out to customer service for a resolution & have heard no response.
May 10, 2022
Reply from GearLit
Hi there, it's unfortunate that we haven't received your email. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
nice work....
May 10, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Advertisement
Sizing (S) was too small
Sizing (S) was too small. My wife wears S normally, this was more like XS
May 9, 2022
Reply from GearLit
We are very sorry to hear we were not able to meet your expectations with the T-shirt. We want to make this right for you and hopefully, turn it into a better experience for you. Therefore, please check your email & share your photos with us, so we can provide you with proper solution.
HELLO
HELLO - THIS IS A UNIQUE ITEM ... MY PURCHASE WAS FOR A BRIDAL SHOWER GIVE ... I LOVE .. I HOPE THEY DO !!!!!!!!!!
May 9, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
The cup is really nice and it is better…
The cup is really nice and it is better than I expected it to be. The delivery time was quitely quick. It was delivered to Slovakia safely. I am very amazed by how it turned out and thank you very much hoes to this amazing company.
May 9, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Great service!
Great communication and fast service! T-shirt arrived in a timely manner and was as expected.
May 9, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Advertisement
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
I’m always hesitant to order off the…
I’m always hesitant to order off the internet when I’m not familiar with the site, especially clothes. But the price was reasonable to take a chance so I ordered a custom tanktop of me and my dog in the garden. It turned out great! The cartoons picture on it and the material are exactly what I expected.
May 8, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
I am so disappointed in the insulated…
I am so disappointed in the camping coffee mug. What a hunk of junk! It is so small, and such poor quality for the exuberant amount I paid for it. My daughter immediately started crying when she opened it and doesn’t want to give it to her grandmother. She’s embarrassed. I’ve seen better mugs at Walmart. Not sure what bulk dollar store this was bought from, but it is awful. We won’t be buying again. This is our third item we’ve gotten from this company. The first two were fine, but this is just junk!
May 5, 2022
Reply from GearLit
We are very sorry to hear we were not able to meet your expectations with the product. Our team works hard to ensure, every product we deliver is loved by the recipient. We want to make this right for you and hopefully, turn it into a better experience for you. Therefore, please check your email & share some photos with us, so we can provide you with proper solution.
Love my shirt
Love my shirt! Clear precise printing, great customer service and quick delivery! I’ve already recommended them to others!!
May 5, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Advertisement
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
I just love my new hoodie
I just love my new hoodie. This is perfect for cats' lover and the details are awesome.
April 30, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
Great product and service - just a bit more info?
Product, price and ervice all v.good but
Delivery???
Bought from Facebook ad in UK - its made and despatched from USA and it spent a week in customs in USA. Still order to reciept was 20 days. No problem but MAKE IT CLEAR WHEN ORDERING.
Daisy was nice and polite and accurate.
Will buy again
April 29, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
I purchased this for a friend who has 3…
I purchased this for a friend who has 3 puppies….he likes it very much…. That is my review because he liked it….
April 28, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope your friend has amazing experience with the item. We look forward to serving you again soon.
Advertisement
The yard flag arrived quickly and is so…
The yard flag arrived quickly and is so cute ! The material is heavy weight and seems very durable.
April 28, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
I absolutely love my personalized…LOVE IT!
I absolutely love my personalized t-shirt! It’s so special to me. I don’t think it’s pre-washed and it came a little stiff, but I just washed it inside out and that did the trick. It did shrink a tad, but it was still true to fit as a size medium. I’ve already recommended the company to a couple friends.
April 26, 2022
Reply from GearLit
Thank you so much for your review and support at GearLit. We hope you have great experience with your T-shirt and we have more chances to support you in the future with the impeccable service.
My daughter
My daughter, a veterinarian, will love this t-shirt. The garden theme with her kitty was perfect. The ladies medium was true to size. It was nice to have that choice. Quality was good, too.
April 25, 2022
Reply from GearLit
We are incredibly grateful that you took the time out to share your feedback with GearLit. Hope you guys have amazing experience with the item. We look forward to serving you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.