Premium price, poor plastic longevity, and zero customer support
I purchased two premium Keramag (now Geberit) Option mirror cabinets. Recently, three plastic hinges across BOTH separate, independent cabinets randomly snapped and shattered within the exact same month. This is an undeniable material degradation defect where the plastic became completely brittle over time.
When contacting the manufacturer (Geberit Switzerland), they hid behind standard warranty expiration dates and refused a simple goodwill replacement for 4 tiny plastic hinges. For a brand that markets itself on "Swiss premium quality and long-term sustainability," refusing to stand behind their products over a few cents worth of plastic hardware is shameful. Beware if you expect Geberit products to last long-term.








